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DoubleTree by Hilton Williamsburg

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DoubleTree by Hilton Williamsburg
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1,295 Reviews from our TripAdvisor Community

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Showing 1,291: English reviews
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Salisbury, Maryland
Reviewed 2 days ago NEW

Location for Busch Gardens is great. Room was wonderful. However, the room service quality for breakfast was extremely disappointing. Staff was not helpful in solving the problem. Other than that we had a good experience

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank G843TNjessicak
Loveville
HOTEL’S FAVOURITE REVIEW
Reviewed 2 August 2016

The Hotel is just minutes from Busch Gardens, Water Country and the Kingsmill Resort. The Outlets are about a 10 minute ride. There is also shuttle from the hotel to Busch Gardens that carries and pickup from each location. The staff are so friendly. They don't have to work to be nice, they are very helpful and nice. They go...

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Helpful?
1Thank rosefreder
About Hotel's Favourite Review
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear rosefreder, Thank you for taking the time to write a review regarding your stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the wonderful comments about our location, our shuttle to Busch Gardens, our amazing staff, our sales and catering team that helped you plan your family reunion, our delicious DoubleTree...

Chesterfield, United States
Reviewed 3 days ago NEW

The hotel felt like it was forgotten about and hadn't been updated in 20+ years. With all the great facilities in a tourist-centric area like Williamsburg, I'd recommend going somewhere else. Doubletree is a great brand, but they need to put some attention to this facility.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank X248DKadamc
Samantha S, Guest Relations Manager at DoubleTree by Hilton Williamsburg, responded to this review

Dear X248DKadamc, Thank you for taking the time to review your recent stay with us. We feel horrible that we did not exceed your expectations as a DoubleTree. Thanks

Bend, Oregon
Reviewed 5 days ago NEW

hotel has restaurant, conference center, fitness center and pool. didn't use pool because it was closed for repair. shows commitment to improvements. close to shopping and other restaurants. cookies at check in are awesome, but watch the calories! went to the restaurant/bar for take out to my room. took a minute to be recognized by staff. pizza was huge, I...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Linda O
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Linda O, Thank you for taking the time to write a review based on your recent visit with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our amenities, our location, our delicious DoubleTree Cookies and the food you ordered in Pitchers! Our pool renovations are now complete and it looks great! We hope that...

fredericksburg, United States
Reviewed 1 week ago

Really appreciated the technology help when setting up for our presentation. Very friendly staff. Clean and spacious rooms. Loved the warm cookie. Not sure why I have to type to 200 words but I hope this fills the space. Really?

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 178rosea
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear 178rosea, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our incredible staff, our cleanliness, our rooms and our delicious DoubleTree Cookies! We are so glad that you enjoyed your stay and we hope to see you back again soon!

Winchester, Virginia
Reviewed 1 week ago

DoubleTree staff was very courteous and welcoming. Love the Cookies offered on arrival. Enjoyed the atmosphere of the hotel. You can enjoy a delightful Breakfast buffet and a Starbucks on premise. Hope to visit again soon.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cyndi R
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Cyndi R, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our delicious DoubleTree Cookies, our wonderful staff, our breakfast buffet and our Cafe serving Starbucks! We are so happy that you enjoyed your ladies conference and we hope to...

Reviewed 1 week ago

Booked room at this hotel due to having an Indoor Pool as prominently advertised on booking sites. Upon check in we are told that the pool is closed due to maintenance. Was informed that if I showed the Hilton down the street my room key I could use their pool. No thanks. OK, well then we'll just enjoy sitting on...

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Helpful?
Thank Drew C
Samantha S, Guest Relations at DoubleTree by Hilton Williamsburg, responded to this review

Dear Drew C, Thank you for taking the time to comment on your recent stay with. I am so sorry to hear that this stay was not up to Hilton standards. We are in the middle of pool improvements so I do apologize that that was an inconvenience. We will absolutely look into the staff knocking on the door that...

Woodbridge, VA, United States
Reviewed 1 week ago

The East Coast Women's Conference has been held at this hotel for several years. The rooms I've stayed in are always clean. The staff is always friendly and helpful. I don't have a wait to use the fitness equipment and it is always working. I would highly recommend staying to anyone while in Williamsburg.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Wendy S
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Wendy S, Thank you for taking the time to write some feedback based on your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great comments about our rooms, our wonderful staff and our fitness center. We are so glad that you had a great time at the East...

Gainesville, Virginia
Reviewed 1 week ago

Had a great conference in this hotel. Everything was neat and in order. Room was not as quiet as I would have liked. Could hear the people next door. Had a cold shower on Saturday morning. Other than that all was good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 164donnac
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear 164donnac, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We are so glad that you enjoyed your conference! Thanks for the great comments about our cleanliness. We are sorry to hear about the noise issues and the cold shower. Our maintenance team will look into...

Chesapeake, United States
Reviewed 1 week ago

Don't reserve room with balcony, room is smaller and the balcony is bolted shut. Shower backed up with sewage, no concierge, no late checkout this time. Driveway was being painted so luggage had to be carried from the parking lot. I had a bad experience to say the least

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 53janee
Samantha S, Guest Relations at DoubleTree by Hilton Williamsburg, responded to this review

Dear 53janee, Thank you for taking the time to review your recent stay with us. We feel horrible that we did not exceed your expectations as a DoubleTree. I know that you have spoken with Michelle and she has offered the proper compensation and we do look forward to having you stay with us when you come back. Thanks

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Williamsburg is the closest full-service hotel to Busch Gardens Theme Park and Water Country USA, offering exciting family entertainment on your doorstep. ... more   less 

Additional Information about DoubleTree by Hilton Williamsburg

Address: 50 Kingsmill Road, Williamsburg, VA 23185 (Formerly Williamsburg Hotel & Conference Center)
Region: United States > Virginia > Williamsburg
Price Range: $138 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Williamsburg 3.5*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz and Jetsetter so you can book your DoubleTree by Hilton Williamsburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Williamsburg Marriott Hotel Williamsburg
Marriott Williamsburg
Hotel Style:
#8 Business Hotel in Williamsburg
#20 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Williamsburg staff and other travellers.
22 questions
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Providence, Rhode Island
over a year ago
New Bern, North Carolina
8 months ago

See all questions (22)

Questions? Get answers from DoubleTree by Hilton Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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