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DoubleTree by Hilton Williamsburg

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DoubleTree by Hilton Williamsburg
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1,295 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Williamsburg
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Showing 1,291: English reviews
Blackstone, Virginia
Reviewed 4 weeks ago

Absolutely perfect choice for our event! The service & accommodations were beyond our expectations. Right from start with Group Sales Coordinator & Catering Coordinator through to checkout. Everyone was very helpful. Definitely will use each year!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank joewE8755UT
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear joewE8755UT, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great feedback about the service that you received and our amazing staff members. We are so glad to hear that we exceeded your expectations during your Marriage...

Hollywood, Maryland
Reviewed 23 February 2017

Everyone was extremely helpful and professional. Quality of room was outstanding. Breakfast was great including the cafe. Location allowed us to walk to several locations. Being close to friends who live on the Kingsmill was ideal for us.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 193beckiep
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear 193beckiep, Thank you for taking the time to write a review regarding your recent visit with us at the DoubleTree by Hilton Williamsburg. We are so appreciative of your 5 Star Review! We are so glad to hear the excellent feedback about our amazing staff, your room, breakfast and our location. We are so glad that you had a...

Redondo Beach, California
Reviewed 23 February 2017

I only stayed one night, as opposed to three nights at the other hotel during my stay in Williamsburg, but I enjoyed the hotel. I too agree with others who stated that the staff was exceptionally accommodating and friendly. I was pleasantly surprised.

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Helpful?
1Thank lrgayles
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear lrgayles, Thank you for the great feedback on your recent stay with us at the DoubleTree by Hilton Williamsburg. We are so glad to hear that you enjoyed your stay. Thanks for the great comments about our fantastic staff. We hope to have you back with us soon!

Suffolk, Virginia
Reviewed 22 February 2017

My stay was one of the most comfortable and informative of any hotel I have stayed in recent years. The staff was most courteous and helpful. Food and drinks were great.check in and check out was as easy as can be.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael C
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Michael C, Thank you so much for your great feedback regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great comments about our amazing staff, the food and drink and your experience at the front desk! We are so glad that you had a great time at...

Reviewed 21 February 2017

Everyone who worked there was exceptionally friendly, from check in to departure. Older hotel but the room was very clean, bathroom clean, bedding was high quality. We ordered room service for breakfast, food was average but the service was fast and really friendly. Great value!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank annmE5985ZB
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear annmE5985ZB, Thank you for taking the time to write a great review based on your recent visit with us. We appreciate the 5 star review! Thanks for the great comments about our amazing staff, our cleanliness, our bedding and the room service! We are so glad a great stay and we hope to see you back again soon!

Fredericksburg, Virginia
Reviewed 21 February 2017

Staff is highly professional and friendly. Rooms were comfortable and clean. The location of the property is great. Right at Busch Gardens and only 5 to 10 minutes from Colonial Williamsburg and other attractions. Great property for business or a trip with the family.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 599partickm
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear 599partickm, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great comments about our fantastic staff, your room and our location to Busch Gardens and Colonial Williamsburg! It makes us so happy to hear that you had...

meadows of dan, Virginia
Reviewed 14 February 2017

Almost impossible to speak to a live human when calling prior to check-in, quick check-in, comfortable beds, hairdryers in room, however, my room had dirty clothes laying in floor between wall and chair with a large dust bunny. Another sponsor on another floor found, empty beer bottle under her bed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lisa b
Miri L, on behalf of the staff at DoubleTree by Hilton Williamsburg, responded to this review

Dear lisa b Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

Kill Devil Hills, North Carolina
Reviewed 14 February 2017

I've stayed in this hotel numerous times over the years. Customer service has been pretty good. We were here for a fund raiser at the hotel that was a lot of fun. The rooms are becoming dated with wall paper peeling off the walls in the room I just stayed in. The sliding glass door to the balcony was missing...

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Helpful?
Thank Brian M
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Brian M, Thank you for taking the time to write some feedback based on your recent stay with us at the DoubleTree by Hilton Williamsburg. We are so very sorry about the issues you encountered during your stay. Maintenance will be sure to check the rooms for wall paper and sliding glass door fixes. We are sorry that you...

Concord, Virginia
Reviewed 12 February 2017 via mobile

We had a wonderful time thanks to the best customer service from the manager Korey Willis. I was traveling with my Mother and son with autism (he also has severe anxiety). The hotel was crowded to due a Convention that my daughter was competing in. Thankfully Mr Willis was able to get us moved to a floor where our room...

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Helpful?
Thank PamelaannG
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear PamelaannG, Thank you for taking the time to write a great 5 star review about your recent stay! We are so glad that Korey was able to enhance your experience and go above and beyond to help you and your family. We are so glad that you were able to enjoy your daughter's competition and that your mom and...

Hampton, Virginia
Reviewed 7 February 2017

We were here to celebrate a milestone in our friends life. It was a lovely evening, with lots of dancing memories shared by their family and good food and drink. In today's world it has become a rarity to see a 50th Anniversary. Good time had by all.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tesieretired
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Tesieretired, We are so pleased to hear that you enjoyed your friends' 50th Anniversary! We appreciate your great feedback about the event, including the food! Thank you so much for your comments. We hope to see you back again at the DoubleTree by Hilton Williamsburg in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Williamsburg is the closest full-service hotel to Busch Gardens Theme Park and Water Country USA, offering exciting family entertainment on your doorstep. ... more   less 

Additional Information about DoubleTree by Hilton Williamsburg

Address: 50 Kingsmill Road, Williamsburg, VA 23185 (Formerly Williamsburg Hotel & Conference Center)
Region: United States > Virginia > Williamsburg
Price Range: $138 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Williamsburg 3.5*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz and Jetsetter so you can book your DoubleTree by Hilton Williamsburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Williamsburg Marriott Hotel Williamsburg
Marriott Williamsburg
Hotel Style:
#8 Business Hotel in Williamsburg
#20 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Williamsburg staff and other travellers.
22 questions
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Providence, Rhode Island
over a year ago
New Bern, North Carolina
8 months ago

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Questions? Get answers from DoubleTree by Hilton Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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