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Holiday Inn Express Williamsburg North

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Holiday Inn Express Williamsburg North
Holiday Inn Express Williamsburg North
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328 Reviews from our TripAdvisor Community

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Showing 327: English reviews
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Merrimack, New Hampshire
Reviewed 4 days ago NEWvia mobile

The bed and pillows were HORRIFICALLY uncomfortable. Of the EIGHT pillows in the room, none were usable, all were completely flat and we both woke up with sore necks. The beds were like trying to sleep on a hard beach ball and neither of us could get comfortable, we may have been better off sleeping on the floor. And, I...

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Helpful?
Thank maineiak07
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! I am very sorry to hear our beds and pillows were not to your liking and resulted in such an uncomfortable stay. We usually have new replacement pillows in stock and can provide them by request through our Front Desk? However,...

Lynchburg
Reviewed 1 week ago

We arrived at the Holiday Inn at about 1:30 and asked if we could have an early check-in; being IHG club members, early check-ins are benefit of membership if rooms are available. We were informed that no rooms were available because they had been booked-up the previous night, so we’d have to wait until about 2:20. When I checked back...

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Helpful?
Thank lynchburgfoodie542
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! We recently purchased this hotel and are experiencing some growing pains during peak occupancy. Several of our staff are new to the hotel and this business so we are working very hard to teach them how to deliver the best possible...

Reviewed 1 week ago via mobile

I stayed here with my family for one night after visiting Jamestown. The location was convenient - just off the highway and about 15 minutes from downtown Williamsburg and about 25 minutes from Jamestown Settlement. However pleasant our trips to the historical attractions were, we entered our hotel room to find an extremely unpleasant odor. It smelled like someone had...

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Helpful?
Thank Elizabeth K
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! We were experiencing two out of town education groups visiting our Historic District and hotel during your visit and several of their teens were very disruptive. Thank you for your patience with this challenging experience, unfortunately noisy and unruly guests can...

New York City, New York
Reviewed 1 week ago

I stayed here during spring break. Probably one of the most busiest time of the year since kids are out from school. You would think everything would be in working order since its full occupancy. Water in the pool was freezing! Cold water and no towels by the pool area. Big let down for us and all the other kids...

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Helpful?
Thank TripAdvTraveller
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! We were experiencing some challenges with our pool heater that made the pool a little chilly for the average guest. Thank you for your patience with this challenging experience, unfortunately waiting for parts was a very frustrating experience for us all.

Reviewed 2 weeks ago via mobile

We stayed for 3 nights while visiting the attractions . The hotel and room were very clean. The breakfast was good with lots of choices and the staff worked hard to replenish everything. The pool was freezing as the heater was broken- which was disappointing for the kids. It was a bit of a ride to the attractions and restaurants...

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Helpful?
Thank Gilmcel
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! We were experiencing some challenges with our pool heater that made the pool a little chilly for the average guest. Thank you for your patience with this challenging experience, unfortunately waiting for parts was a very frustrating experience for us all.

Reviewed 2 weeks ago

This hotel was a pretty good hotel. It had all the things you would want in a hotel like it had a great shower and very clean. The beds were very comfortable and it was just a great stay. My only complaint would be that they were having a hard time keeping stock of the breakfast area and there was...

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Helpful?
Thank panthersfan1
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! We recently purchased this hotel and our breakfast staff are VERY new to the job and the challenge of managing breakfast during a full house. Thank you for your patience with this!

Mooresville, North Carolina
Reviewed 2 weeks ago via mobile

Great hotel. Friendly staff. Only complaint, breakfast should be better managed. Not everyone comes down at 7 or 8 to eat. Food was pretty wiped out. Plenty of people were still coming around at 8:30-9:00. Staff was very friendly and helpful. Don't mind the price if I'm getting a good breakfast with it. Great beds! Clean rooms. Pool open until...

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Helpful?
Thank Apryl C
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! We recently purchased this hotel and our breakfast staff are VERY new to the job and the challenge of managing breakfast during a full house. Thank you for your patience with this!

Abingdon, Virginia
Reviewed 2 weeks ago via mobile

Recently visited on a school trip. Staff was very helpful and attentive to our needs. Beds were comfortable and hotel was well kept and current. The only complaint we heard from students was that the pool was too cold for an indoor pool but there was a note on the door apologizing for this. The kids didn't seem to care...

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Helpful?
Thank Mi2Boys
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! We were experiencing some challenges with our pool heater that made the pool a little chilly for the average guest. Thank you for your patience with this!

Reviewed 2 weeks ago via mobile

The hotel is in a good location. It's easy to find and convenient to several attractions in the area. The room was clean and well stocked. The gym and pool area were clean and smelled well kept. (No one likes going in to a smelly hotel gym)

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Helpful?
Thank Valli W
Management response:

Thank you for your review of our hotel, we always strive to provide an outstanding experience!

Cleveland, Mississippi
Reviewed 3 weeks ago

This is just a few minutes drive into downtown Williamsburg, and we enjoyed being out a little bit. The hotel was so clean, and the service was awesome. They had a good continental breakfast, too. The rooms were clean and adequate space.

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Helpful?
Thank Susannah W
Management response:

Thank you very much for your great review... we do our best to provide an outstanding experience!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Williamsburg's newest hotel opening July 2013. Located in the heart of the shopping district including Williamsburg Premium Outlets, Williamsburg Pottery Factory, Antique Store of Williamsburg and Williamsburg Walmart. Hotel features free WiFi, Indoor Heated Pool, 24Hr Fitness Center and comes with StaySmart Breakfast. Come home to Holiday Inn Express! ... more   less 

Additional Information about Holiday Inn Express Williamsburg North

Address: 720 Lightfoot Road, Williamsburg, VA 23188 (Formerly Days Inn Colonial Resort)
Region: United States > Virginia > Williamsburg
Price Range: $162 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Williamsburg North 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Days Inn Colonial Hotel Williamsburg
Days Inn Williamsburg
Williamsburg Days Inn
Hotel Style:
#7 Romantic Hotel in Williamsburg
#14 Family Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Williamsburg North staff and other travellers.
7 questions
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Falmouth, Massachusetts
over a year ago
MD
5 months ago
7 months ago
New Bern, North Carolina
9 months ago

See all questions (7)

Questions? Get answers from Holiday Inn Express Williamsburg North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotels even though they are close to the highway still aren't loud.”
panthersfan1, 11 Apr 2017 | Read review
“We asked for room on a high floor away from elevator and ice machines, and we were obliged.”
Snert41, 14 Nov 2016 | Read review
“Book ahead.”
drmoleVirginia, 6 Sep 2016 | Read review
“Stay on high floors, look at room first and check your account for overcharging before checking out.”
  • Appearance upon arrival, 720 Lightfoot Road, Williamsburg Room 126
  • This area also clean. 720 Lightfoot Road, Williamsburg
  • Top of Microwave. 720 Lightfoot Road, Williamsburg Room 126
  • Sleep area was fine, bed very comfortable 720 Lightfoot Road
  • Moldy Smelling Shower Curtain, 720 Lightfoot Road, Williamsburg
  • Bathroom Sink Area, 720 Lightfoot Road, Williamsburg, Room 126
  • When they pulled the appliances out to check  the refrigerator. 720 Lightfoot Road, Williamsburg
  • Showerhead, 720 Lightfoot Road, Williamsburg Room 126
22Destep, 17 Aug 2016 | Read review
“Hotel is less accessible to historic district, but closer to major highways.”
463jacobh, 29 Jul 2016 | Read review
5 of 5