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My daughter stayed 1 night and woke up with bites all over that the er doc thought it was shingles. The air didn't work. The place was dirty. The manager even charged them for 2 days when they stayed 1 night and checked out the...More
We have been on the road for 8 hours on our way to Virginia Beach and wanted something cheap. My boyfriend was willing to sleep in the car and i wanted to have a Shower. If i knew where i was going to end up...More
Thank Mélissa G
Response from Ricky E, Front Office Manager at Family Inns of America WilliamsburgResponded 9 August 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
Of course, pics online don't look that bad. We pulled and the outside of the building looks so run down. There was trash everywhere. The "swimming pool" looked to not been cleaned in quite some time. The person in the lobby seemed to be nice...More
This is the worse place I have ever seen....the only reason they are open is because they are so close to Bush Gardens! We drive up and the parking lot looks like a land field...we get inside, the spreads are stained and sheets had crumbs..we...More
We booked a room for the family inn but when we got therethe pool was green and filthy. The front lobby was so smoky smelling and the man behind the counter was very cocky and rude. Never saw our room but from every thing else...More