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07/05/2017 08/05/2017
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    Hilton Garden Inn Winchester

    120 Wingate Drive, Winchester, VA 22601
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$31 US$150US$119View Deal
    US$150US$119View Deal
    US$150US$119View Deal
    Traveller (38)
    Room & Suite (38)
    Dining (8)
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    Overview

    • Excellent58%
    • Very good26%
    • Average7%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
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    Offers from Hilton Garden Inn Winchester
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 1 week ago

    Here's the 1,2,3s... 1. Big hole/divit in the center of BOTH queen beds in my room made for an uncomfortable night of sleeping. I should mention that as a Diamond member, the poor beds upset me even more. Also, thin walls allowed me to hear...More

    Helpful?
    Response from GeneralManager1204, General Manager at Hilton Garden Inn Winchester

    Dear Pack-Less, Thank you for taking the time to place your review on TripAdvisor. I would like to first offer my apologies to you for the inconvenience of the bed comfortably. I can assure you that we are working on resolving that issue. I do...More

    Hotel's Favourite
    Reviewed 30 January 2017

    I always search for a Hilton property when I travel to places and was happy to see that the HGI is still there in Winchester. I actually arrived well before check in, but they told me that my room was ready if I wanted to...More

    Helpful?1  
    Response from GeneralManager1204, General Manager at Hilton Garden Inn Winchester

    Dear Timothy K, Thank you for your glowing review! Our staff works hard each day to make each guest stay exceptional and I will be sure to share your kind words with them. It is guests like yourself who keep us motivated to give our...More

    Reviewed 1 week ago

    I had a great stay everything was nice and clean. My room was nice and clean Judy did a great job making sure I had everything I needed. make sure you stay at this property nothing I would change keep up the great workMore

    Helpful?1  
    Response from GeneralManager1204, General Manager at Hilton Garden Inn Winchester

    Dear Jasonmal1971, Thank you so much for taking the time to review The Hilton Garden Inn Winchester on TripAdvisor. We greatly appreciate your business and are delighted we provided you with such a wonderful stay! I will be sure to let Judy know you felt...More

    Reviewed 1 week ago

    This is the second time we've stayed at this hotel and will continue to book on every trip we take north. The rooms are well-appointed, quiet, and comfortable. All of the staff are pleasant. Truly enjoy being able to dine in the hotel after a...More

    Review collected in partnership with Hilton Garden Inn
    Helpful?
    Response from GeneralManager1204, General Manager at Hilton Garden Inn Winchester

    Dear Patricia M, Wow! Thank you so much for the excellent review on TripAdvisor about The Hilton Garden Inn Winchester. We love hearing back from our guests and I am so glad to hear we were able to provide you such a satisfactory stay! I...More

    Reviewed 1 week ago

    We were on our way back from Florida and starting from Roanoke we could not find an hotel. We enjoy staying at Hilton. Finally after a few hours of driving we finally got the last room available in Winchester. We were greeted very well and...More

    Review collected in partnership with Hilton Garden Inn
    Helpful?
    Response from GeneralManager1204, General Manager at Hilton Garden Inn Winchester

    Dear Richardmomym, Thank you for posting your review to TripAdvisor. I was delighted to read the wonderful feedback you provided about your stay. Reviews like yours lets me know that my staff is doing a great job of providing top notch service! Please return again...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$112 - US$182 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Winchester
    • #8 Romantic Hotel in Winchester
    • #11 Family Hotel in Winchester
    Photos
    Traveller (38)
    Room & Suite (38)
    Dining (8)
    Pool & Beach (5)
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    Questions & AnswersAsk a question
    Leestanger
    Hi James, I see you had trouble with the beds also. I complain about them and let me show you what the manager sent me after my reviews. 120 Wingate Drive, Winchester, VA 22601 July 22, 2016 Dear Mr. xxxxxx: In keeping with the spirit of Hospitality the staff and management of the Hilton Garden Inn value our guests and work to make every stay a pleasant and productive experience. Unfortunately, we have not been able to meet your expectations of accommodations and service therefore I have arranged for your corporate rate to be honored at the Hampton Inn North on Berryville Avenue in Winchester or at the Fairfield Inn and Suites Winchester. Please do not make reservations at the Hilton Garden Inn Winchester as they will not be honored. Sincerely, Rick Ferree Roderick Ferree, CHA General Manager
    27 July 2016|
    Answer Show all 2 answers
    Response from punjabkh | Reviewed this property |
    Room was no problem, staff assisted in anything I needed. First and foremost, be polite, and let them try to make it right. It seems they made an effort to please you. If you are still not happy, call corporate. Please don't... More
    0
    Votes
    nancyacarlson
    Is there a laundry room?
    28 July 2015|
    Answer Show all 4 answers
    Response from GeneralManager1204 | Property representative |
    Yes. The cost is $1.50 wash and $1.50 dry and you can stop by the front desk for quarters at any time.
    1
    Vote
    Room Tips
    "Ask for a room where the beds have been recently replaced, if that's even an option."
    Read review
    "Look for the bed adjustment dial on the side BEFORE going to bed for a more comfortable sleep."
    Read review
    "Even roadside rooms are quiet, but ask for an upper floor."
    Read review
    "Be polite and kind to desk staff !!"
    Read review