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Hilton Garden Inn Winchester

Orbitz.comUS$119*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$119*
US$119*
US$119*
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Hilton Garden Inn Winchester
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661 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Winchester
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Showing 657: English reviews
Lima, NY, United States
Reviewed 5 April 2017

We have stayed at this hotel over 10 times in the last 3 years and every stay has been excellent. The location is what brings us to this hotel but the quality of the hotel is also a major factor. Restaurants, expressways, and other main needs you would have while staying in a hotel on a trip are ALL close...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank russellmM774BM
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear RussellmM774BM, Thank you for your review, we always love hearing back from our guests and your response is greatly appreciated. We always aim to exceed our guests expectations and I am glad our staff took good care of you during your stay. I know you have many hotel options when staying in Winchester and want to thank you for...

Pennsylvania
Reviewed 3 April 2017

We had a delightful weekend at this hotel. The staff were friendly and accommodating. The hotel was spotlessly clean. Our breakfasts were very good. Also, it was a rare treat to have good coffee in a hotel.

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Helpful?
Thank BizTraveler47
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear BizTraveler47, I am so pleased to hear that your stay at the Hilton Garden Inn was such an enjoyable one! Reviews like yours let me know that our team is doing a great job of providing top notch service. Thank you for your stay and your review! We hope your travels bring you through Winchester again in the future!

Reviewed 26 March 2017 via mobile

We came down to visit the Luray caverns in Luray, Virginia and it was a beautiful experience and this was the hotel we picked to visit and the staff was excellent although it took me ten minutes and a loud hello to check out, no one was at the desk, we had a great stay, the room was really clean...

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Helpful?
1Thank Avis S
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Avis 5, Thank you for taking the time to share your stay on TripAdvisor. We greatly enjoy hearing back from our guests so we know how we are performing. I know each staff member works very hard every day to exceed guest expectations and I am glad our staff made such a memorable impression on you during your stay....

Reviewed 20 March 2017

Newer hotel. Nice modern and good size room. Offers room service until 9pm. Called around 8:30pm and it was ok (expensive of course). Good front desk service. Gave us some free waters for being HHonors members. Would stay here again.

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Helpful?
1Thank Porky1999
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Porky1999, Thank you so much for choosing to stay with us at The Hilton Garden Inn. I am happy you enjoyed the hotel, our staff, and found our accommodations to be comfortable and accessible. Our hotel always aims to welcome guests with friendly service and to extend all of the comforts that make a stay with us memorable. I...

Fayetteville
Reviewed 18 March 2017

Nicely located in the heart of downtown, clean and comfortable rooms, great breakfast in the morning. has a pool and hot tub which is indoors so it's nice during winter stays. Lots to do in the area!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Tim S
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Tim S, Thank you so much for choosing to stay with us at The Hilton Garden Inn Winchester! I am happy you enjoyed the hotel, our staff, and were able to take advantage of our restaurant. I appreciate your TripAdvisor review and we look forward to welcoming you back in the future!

Staunton
Reviewed 13 March 2017

The hotel, location, services and staff were all to my liking. I utilized the mobile check in which expedited the service at the front desk and got me to my room in a matter of seconds. Though I didn't utilize the indoor pool and whirl pool, I looked at it and it seemed well kept and clean. I would recommend...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank franklind56
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Franklind56, Thank you for your glowing review! Our staff works hard each day to make each guest stay exceptional and I will be sure to share your kind words with them. It is guests like yourself who keep us motivated to give our best! Thank you for your business and we look forward to seeing you again!

La Plata, Maryland
Reviewed 7 March 2017

Front desk clerk was rude and unprofessional. Rooms were not clean; did not end up staying the night at this location due to the cleanliness of the rooms. When I went down to complain, within 30 minutes of check-in, another person was at the front desk. Her name was Jenna and she stated she was still in training, however, she...

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank 565mew
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

565Mew Dear Ms. Mew I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do...

Rochester, New York
Reviewed 4 March 2017

Very nice accommodations. Clean and comfortable. Well located. Nice staff. Good restaurants nearby. Easy on/off to Route 81. Second visit to this location. Will return again. Breakfast offerings are average.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Janice M
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Janice M Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

Atlanta, Georgia
Reviewed 28 February 2017

The room was extremely clean. They had free wi-fi and free breakfast for Hilton Honors members which was really nice. There was a refrigerator in the room and the beds were exceptionally comfortable. I would highly recommend this hotel.

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Helpful?
Thank wchelseanyc
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Chelseanyc, Thank you for your review, we always love hearing back from our guests and your response is greatly appreciated. We always aim to exceed our guests expectations and I am glad our staff took care of you during your stay. I know you have many hotel options when staying in Winchester and want to thank you for your...

Emory, United States
Reviewed 27 February 2017

Staff not friendly or smiling most of the time. Free breakfast was minimal and quality poor. Room key issues that were put on the customer, ( too close to your phone, TV, microwave), resulting in card not working after each use. I could not change the clock in the room which was not set to EST. Coffee pot did not...

Review collected in partnership with Hilton Garden Inn
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1Thank L7892DBannw
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear L7892DBannw, Thank you for taking the time to share your experience on TripAdvisor. We sincerely appreciate your feedback and we're sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

96 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge

Additional Information about Hilton Garden Inn Winchester

Address: 120 Wingate Dr, Winchester, VA 22601-4457
Region: United States > Virginia > Winchester
Price Range: $165 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Winchester staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Winchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room where the beds have been recently replaced, if that's even an option.”
Pack-Less, 13 Apr 2017 | Read review
“Look for the bed adjustment dial on the side BEFORE going to bed for a more comfortable sleep.”
SandyD280, 13 Aug 2016 | Read review
“Even roadside rooms are quiet, but ask for an upper floor.”
Foodrevue, 21 Jul 2016 | Read review
“Be polite and kind to desk staff !!”
punjabkh, 15 Jun 2016 | Read review
“Luck of the draw”
Leestanger, 15 Jun 2016 | Read review
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Prices are for 1 room, 2 adults
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