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Candlewood Suites Winchester

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129 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Winchester
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Showing 128: English reviews
Spartanburg, South Carolina
Reviewed 11 July 2016

Checked in for a one night stay and first impression was disappointed with the parking situation. We were towing a flat bed trailer and when I made the reservation on the phone I specifically asked about parking. No outside camera in back parking area or security. Checking in we found the attendant did not give good customer service and my...

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Helpful?
Thank bw7751
Doug B, Manager at Candlewood Suites Winchester, responded to this review

Thank you for taking the time to leave your comments. I do apologize, the person that made your reservation should have told you we do not have room to park large vehicles. If you call the hotel in the future, we can give you several other hotels that will be able to accommodate your vehicle.

Syracuse, New York
Reviewed 20 June 2016

1br suite Rm 410 (non smkng) Hallway/room strong smoke order. Front door wouldn't latch unless you slammed it Bthrm door had a big punch mark. Outlet burn marks. Night clerk not attentive, kept joking around with someone else, day/check in clerk very helpful. Got a good deal on price of room and Bed was comfy & clean but overall not...

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Helpful?
Thank PCG16
IHGService, Guest Relations Manager at Candlewood Suites Winchester, responded to this review

Dear PCG16, Thank you for leaving us feedback following your stay. We appreciate your positive comments about the clean and comfortable bed. On the other hand, we apologize for not meeting your expectations, especially with the bathroom door, hallway, and night staff service. Guest feedback is important to us and will allow us to monitor how we are doing and...

Bluefield, Virginia
Reviewed 13 May 2016 via mobile

While traveling to Winchester on state government business. In a state government vehicle. With a state government credit card. With a state government ID. I was denied the state government rate. This eliminates the possibility of me staying in this hotel. Because I didn't have some imaginary papers. Not only do I work in state government, I work in tourism....

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Helpful?
Thank Gary J
IHGService, Guest Relations Manager at Candlewood Suites Winchester, responded to this review

Dear Gary J, Thank you for being an IHG Rewards Club Platinum member and for taking the time to share your comments. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is...

Cummings, South Carolina, United States
Reviewed 9 May 2016

had a pretty decent stay here. Only hiccup was when my wife found gum stuck to the bar off soap when she went to open it. Staff was good and took care of it right away. Facilities are a little old but in good shape.

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Helpful?
Thank Torch514
Doug B, Manager at Candlewood Suites Winchester, responded to this review

Thank you for taking the time to leave your comments. I do apologize that the housekeeper did not see that there was something stuck to the soap package. I am glad we were able to take care of it quickly.

Rockland, Maine
Reviewed 6 May 2016

This hotel was a unique experience for me. My room was like an efficiency apt in NY or SF. I had a full sized frig...an induction cook top...a full size dishwasher...a normal full sized microwave. You could easily cook dinner in your room if you wanted. The AC worked great. Very quiet. Very clean. All the staff I met were...

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Helpful?
Thank astro005
Doug B, Manager at Candlewood Suites Winchester, responded to this review

Thank you for taking the time to leave your comments. I am glad you enjoyed your stay. I hope if you are in the area , you will stay again.

Reviewed 6 April 2016 via mobile

After a long travel day we sifted through coupons from the Welcome Center and decided to try this - coupon price was $79. It was the best room we had stayed in for our entire trip from CT to FL. Clean and new, everything was set up beautifully with plenty of seating, a comfortable place to eat and watch TV...

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Helpful?
Thank Richard T
Doug B, General Manager at Candlewood Suites Winchester, responded to this review

Thank you for taking the time to leave your comments. I am glad you liked our hotel. The coupon rate does help when it is available.

Inwood, West Virginia
Reviewed 5 April 2016

I stayed in this hotel for almost two months (February 5 through April 1) after my return to the U.S. from an overseas assignment. I booked one of the larger suites and was quite comfortable there during my stay. The suite consisted of a separate bedroom and a combined living room/kitchen area. The positives far outweighed the negatives. Although it...

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Helpful?
Thank BroonsBane
Doug B, General Manager at Candlewood Suites Winchester, responded to this review

Thank you for taking the time to leave your comments. I am glad you enjoyed your stay. The desk chairs are on the list to be replaced this year.

A TripAdvisor Member
1 review
Reviewed 3 March 2016 via mobile

My husband and I stayed one night and found the hotel comfortable, clean, with friendly staff. Michael, the manager, was so kind! I left my pillow and he made sure I got on our return trip thru Winchester. I would definitely stay there again and recommend this hotel to others.

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Thank A TripAdvisor Member
Doug B, General Manager at Candlewood Suites Winchester, responded to this review

Thank you for taking time to leave a comment. I am glad Michael was able to get your pillow back to you. I hope you will stay again soon.

Macomb, Illinois
Reviewed 24 February 2016 via mobile

The front desk clerk, Michael, was very helpful, as were the evening ones. Our room was comfortable but had to ask for a new set of sheets due to pet hair being noticeable and affecting my son's allergies. The queen size bed was very hard, but the bathroom was nice and clean, and was very pleased to find the kitchen...

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Helpful?
Thank Shelly P
Doug B, General Manager at Candlewood Suites Winchester, responded to this review

Thank you for taking the time to leave comments. I do apologize that you found pet hair in the sheets. I am glad Michael was able to help you. I will speak to the housekeepers concerning the problem you experienced. I hope that if you are in the area you will stay with us again.

Tunkhannock, Pennsylvania
Reviewed 2 February 2016

The last time I stayed at thins property was gnat least 3 years ago. Let us just say it was a less than happy experience. I decide to give it another try. I am so happy I did. First the manager is a very accommodating person. He has done everything and more to make my working stay comfortable and productive....

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Helpful?
Thank nickt514
Doug B, Manager at Candlewood Suites Winchester, responded to this review

Thank you for giving us a 2nd chance. I am glad we were better able to meet you expectations.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Winchester, VA Hotel Offers Convenient Location The Candlewood Suites extended stay hotel in Winchester is the ideal choice for long-term travelers. We're conveniently located near Interstate 81 and the attractions of downtown Winchester, VA. Our hotel is only a short drive from a variety of attractions. The interactive Discovery Museum and the Old Court House Civil War Museum are just few of the many museums just miles from our hotel. Winchester's historic, downtown district is the perfect place to shop and see the history of the town, or you can head outdoors to explore the beautiful Shenandoah Valley area. Business travelers will benefit from our convenient location near American Woodmark, Rubbermaid, H.P. Hood, Kraft, Shenandoah University, Trex, Winchester Medical Center and other businesses in Winchester. Lodging here also gives you easy access to our 24-hour business center with copy, fax and print services. We go beyond the other hotels in Winchester to offer you the amenities extended stay travelers want, such as free laundry facilities, a Candlewood Cupboard convenience store and a 24-hour fitness center. Every suite features a fully equipped kitchen, triple-sheeted bedding, a 32' TV with a DVD player and a workspace with an over-sized desk, a speakerphone and free high-speed Internet access. Call today to learn more about the great deals available at our pet friendly, extended stay hotel in Winchester, Virginia. ... more   less 

Additional Information about Candlewood Suites Winchester

Address: 1135 Millwood Pike, Winchester, VA 22602-4313
Region: United States > Virginia > Winchester
Price Range: $130 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Winchester 2.5*
Number of rooms: 71
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Also Known As:
Candlewood Suites Winchester Hotel Winchester
Candlewood Winchester
Winchester Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Winchester staff and other travellers.
2 questions
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Oswego, New York
over a year ago
Syracuse, New York, United States
over a year ago

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Questions? Get answers from Candlewood Suites Winchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy entrance into the parking lot and exiting just as easy..”
 of 5 bubbles jvc2016, 4 Dec 2016 | Read review
“Choose one at a different motel”
 of 5 bubbles USAtraveller33, 4 Aug 2016 | Read review
“Don't stay in room 410 if you have allergies”
 of 5 bubbles PCG16, 20 Jun 2016 | Read review
“Second floor was pretty quiet. Views overlook parking lot no matter where you are.”
 of 5 bubbles amys763, 10 Aug 2015 | Read review
“We stayed on the ground floor near the office, and it was very quiet.”
 of 5 bubbles bookalukus, 3 May 2015 | Read review
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