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All reviews bedroom condo mountain inn copper mine ski rental the main lodge stoney creek aquatic center indoor pool lift tickets long weekend during ski season pots and pans small kitchen bit dated full kitchen shuttle service living area
This past weekend, our home rental plans were disrupted due to an ice storm. Here come Wintergreen Resort and the helpful front desk receptionist Cindy to the rescue! She was able to get us into a last-minute room that checked all of our boxes. It...More
Thank IL2DCMom
Response from Director_Hospitality, Manager at Wintergreen ResortResponded today
Thank you for the feedback.
The recent storm was certainly challenging for the whole community, we are so glad we
could offer some comfort.
Please reach out of we can ever be of further assistance.
Happy Holidays!
Michael Hammes
We spent a long weekend at Wintergreen which we had never visited before and found the facilities, location and views to be outstanding! The accommodations in the Mountain Inn were also great with two full very clean baths and plenty of room for two in...More
Thank Freedom817351
Response from Director_Hospitality, Manager at Wintergreen ResortResponded 4 weeks ago
Hello,
Thank you for your feedback and comments as they are a critical tool in our team training and focus on service excellence.
I sincerely apologize for the Tip issue you mentioned and that will certainly be followed up upon with the team.
While you...More
We stayed in a 2 bdrm condo. It had everything we could need, I think. We only stayed one night so we didn't use much, but what we did need, they had. The condos are a little dated, but that's ok. Our view was okay...More
Thank finekytraveler
Response from Director_Hospitality, Manager at Wintergreen ResortResponded 4 weeks ago
Hello,
Thank you for the feedback, it sounds like a good time was had.
If we can ever be of service upon a return visit, please let me assist.
Best Regards,
Michael
Just spent the weekend at wintergreen resort for a wedding. We rented a house on the resort with a few other couples. The house was great, check in was easy and the staff was helpful in providing maps. The main resort is undergoing renovation. While...More
Thank Mallory w
Response from Director_Hospitality, Manager at Wintergreen ResortResponded 11 September 2018
Hello Mallory,
Thank you for your review and feedback. It sounds like a great fun filled weekend.
Apologies you did not enjoy your one of your meals. I will follow up with the Edge team
to ensure the dish is looked at closely for consistency...More
Stayed here mid August. Given room in main building above reception, facing the slope. No lifts to get bags upstairs. No trolley to empty car. On entering room, pleased at first as the room included a separate seating area, then upstairs to two beds and...More
Thank Chris H
Response from Director_Hospitality, Manager at Wintergreen ResortResponded 4 September 2018
Hello Chris,
I apologize the room was not up to our standards and caused inconvenience as well.
We manage many privately owned units, with a vast variety of options, amenities, and price ranges.
We do have minimum standards of cleanliness and repair as well, which...More
We stayed in a 1BR condo in High Ridge Court at the end of Blue Ridge Drive and it had a magnificent view. I think all of the condos along Blue Ridge Drive have views (units 1401-1955). #1955 is at the very end.
