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Best Western Potomac Mills

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Traveller (50)
Room & Suite (43)
Dining (5)
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Overview
  • Excellent55%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible6%
Travellers talk about
“potomac mills”(79 reviews)
“front desk”(59 reviews)
“school trip”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Potomac Mills
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Potomac Mills
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (581)
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145
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299
145
54
27
39
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1 - 5 of 564 reviews
Reviewed 1 week ago

I stayed here recently as part of a school tour group and knew going in that this was a budget hotel. However, the issues I encountered should not be present even in a budget hotel. The kids had an updated room, newly painted with faux...More

Thank mom2zen
Response from Charles S, General Manager at Best Western Potomac MillsResponded 6 days ago

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I regret in this instance we did not live to our goal to lead the industry in customer care. We will take your comment as a training...More

Hotel's Favourite
Reviewed 14 April 2018

We have stayed there each time we are in the area and the staff is always welcoming and helpful. We will always be returning to this hotel when we need to be in this area. The coffee and juice bar is available 24/7 which is...More

Review collected in partnership with Best Western
Thank D3654QWtomw
Response from Charles S, General Manager at Best Western Potomac MillsResponded 4 weeks ago

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Your feedback is important to our progression to lead the industry in customer care. At your service!!

Reviewed 3 weeks ago

I have stayed here 5 times now and everytime has been fantastic. Even when filled with charter trips full of kids I have been able to relax and/or work without interupption. The breakfast is the real deal and the staff is very pleasant and welcoming.

Review collected in partnership with Best Western
Thank LDdave
Reviewed 3 weeks ago

I am writing this letter about a recent stay I had at BW in Potomac Mills Woodbridge, VA. We booked our room in May 2017 for May 25-28,2018 weekend. Upon arrival, I had a $10 promotional card to use. The General manager, Charles was highly...More

Review collected in partnership with Best Western
Thank FIREBALL53
Response from Charles S, General Manager at Best Western Potomac MillsResponded 3 weeks ago

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I regret in this instance we did not live to our goal to lead the industry in customer care. We will take your comment as a training...More

Reviewed 5 weeks ago

We were pleasantly surprised. This Best Western hotel exceeded our expectations. The front desk staff was super. This is a good base for sightseeing and, of course, shopping at Potomac Mills(you can walk it). The room was very nice, the pillows were great, and the...More

Review collected in partnership with Best Western
Thank Grant L
Response from Charles S, General Manager at Best Western Potomac MillsResponded 4 weeks ago

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Your feedback is important to our progression to lead the industry in customer care. At your service!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$96 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Woodbridge
#3 Family Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$96 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Woodbridge
#3 Family Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (50)
Room & Suite (43)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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Jerol K
10 January 2018|
Answer
Response from Kariluz D | Reviewed this property |
The parking is free.
0
Votes
John F
21 December 2017|
Answer
Response from Namaste40 | Reviewed this property |
Approximately 15 minutes depending on traffic. The Potomac Mills outlets are down the street so the traffic can get a little crazy at times.
0
Votes
John F
21 December 2017|
AnswerShow all 2 answers
Response from Namaste40 | Reviewed this property |
Approximately 15 minutes depending on traffic. The Potomac Mills outlets are around the hotel so traffic can get a little crazy
1
Vote
Room Tips
"Would not recommend this hotel. But if you do stay here, request an updated room."
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"The corner rooms are bigger and face easterly."
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"Both stays were on 4th floor. It was quiet."
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"Try the Ornery Beer Company & Public House, it is very close to the hotel. The beer is tasty and the..."
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