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Extended Stay America - Seattle - Bellevue - Factoria

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Extended Stay America - Seattle - Bellevue - Factoria
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133 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Bellevue, Washington
1 review
Reviewed 26 October 2016 via mobile

This place smells musty, which is better than the first room we were shown, it smelled like pot and oranges. The guy at the front desk is super nice, but the manager is a joke. I brought this weapon to his attention and he looked at the ground and said, "we should do better." Thanks, I'm glad my husband found... More 

Helpful?
Thank gfragi
Los Angeles, California, USA
Level Contributor
4 reviews
4 hotel reviews
Reviewed 17 October 2016

Had to clean the toilet myself to be able to use the bathroom. Tub would not drain. Employee at desk said that is normal. Stereo noise until all hours - so no sleep without the booming of a woofer. Worst experience of my 30 years of travel. Would rather have slept in my car.

Helpful?
Thank CMB6155
Manager_11525, Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my most sincerest apologies for the cleanliness issues as well as the noise you endured during your stay. This unacceptable and reflects badly on our hotel. Our staff have been addressed on double checking rooms for cleanliness and making sure noise from... More 

Bellevue, Washington
1 review
Reviewed 17 October 2016

Took too long to check in, took too long to get dishes and then they didin't have pots & pans or glasses. Another guest was in front of us and the front desk person was out trying to find him toilet paper.

Helpful?
Thank swilsonmi
Manager_11525, Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Your review for our hotel was recently brought to my attention. Please accept my apologies for the long check in time and the lack of cookware to provide to you. I will be working with our staff on better workflow of the front desk and making sure there is cookware available for guests. It would be our pleasure to have... More 

1 review
Reviewed 8 October 2016 via mobile

Staff was nice at check-in but room smelled, sheets were definitely soiled, not changed, bed bugs on sheets, counter not wiped down,gross stans , no complimentary shampoo..my fail for not checking reviews...

Helpful?
Thank Brian F
Level Contributor
9 reviews
8 hotel reviews
Reviewed 27 September 2016

This hotel was HORRIBLE! Upon arriving 15 minutes before 3PM (check-in time), we were told to "come back in 10 minutes and there should be a room cleaned for you" as if they didn't have 1 single clean room ready, after knowing that people were scheduled to stay there that evening. So after driving around aimlessly trying to kill time,... More 

Helpful?
Thank Brittany L
1 review
Reviewed 12 September 2016

Incredibly incompetent staff. Every time we needed something, we needed to follow up multiple times with them to ever have it get done (ages later). Additionally, we know for certain that we accidentally left a jacket hanging up in the closet. We called them at 12:40pm (well before check-in time for anyone else to check into the room) to inquire... More 

Helpful?
Thank Melissa J
Washington
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 September 2016

First, I will state that I don't know if this place has bed bugs, stench, or noise. But I do know that this place engages in a bait and switch overbooking. Worse, rather than deal with it, the daytime manager canceled my reservation in order to get others into the building during check in time. This left the night attendant,... More 

Helpful?
1 Thank Love22saywa
London
Level Contributor
4 reviews
Reviewed 10 September 2016 via mobile

I've used this hotel many times as its ideally located near a client, the rooms are generally clean but this is strictly a no-frills option, so no breakfast, old decor, slow wifi but at least the bed is comfortable.

Helpful?
Thank IMWeasel
Aurora, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 August 2016 via mobile

We stayed for two nights. When we arrived, the check-in process took 45 minutes because the young lady behind the counter hadn't been properly trained and the management did not jump in to help. Once we got to our room, we tried to call the main desk to get kitchen dishes (they don't stock anything... Not even a spoon!) and... More 

Helpful?
1 Thank dmazingo
Fortuna
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 August 2016 via mobile

The good...Easy access on and off freeway to Seattle. Close to shopping and restaurants. Walkable but beware it's all a steep downhill and uphill. Price point actually somewhat reasonable for Seattle area. The bad...Small room with kitchen facilities. Cleanliness questionable. Carpet dirty. Microwave dirty. Must ask at front desk for all kitchen items: plates cups, utensils, towels. There was only... More 

Helpful?
Thank Larelajam

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Seattle - Bellevue - Factoria

Address: 3700 132nd Ave SE, Bellevue, WA 98006
Region: United States > Washington > Bellevue
Price Range: $125 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Bellevue - Factoria 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Homestead Guest Studios - Bellevue Factoria Hotel Bellevue
Extended Stay America Bellevue
Extended Stay America - Seattle - Bellevue - Factoria Washington
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Seattle - Bellevue - Factoria staff and other travellers.
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Questions? Get answers from Extended Stay America - Seattle - Bellevue - Factoria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go there.”
 of 5 bubbles CMB6155, 17 Oct 2016 | Read review
“If it is not during office hour, talking to people at the front desk has no use”
 of 5 bubbles 379hungt, 1 Jul 2016 | Read review
“Rooms on the bottom floor are quiet.”
 of 5 bubbles MargaretZ514, 2 Aug 2015 | Read review
“Be sure to ask for basic utensils and toiletries!”
 of 5 bubbles TracieT_12, 19 May 2015 | Read review
“To choose a good room go to another hotel”
 of 5 bubbles ciulla, 12 Aug 2014 | Read review
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