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Extended Stay America - Seattle - Bellevue - Factoria

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Traveller (38)
Room & Suite (45)
Dining (1)
Overview
  • Excellent12%
  • Very good11%
  • Average17%
  • Poor21%
  • Terrible39%
16 Mar 2018
“Smokey room from dirty stove”
9 Mar 2018
“Reasonable and Comfortable hotel, but staffs were not nice”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Seattle - Bellevue - Factoria
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Offers from Extended Stay America - Seattle - Bellevue - Factoria
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (165)
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1 - 5 of 162 reviews
Reviewed 1 week ago

The untrained agent that booked our room (directly through the hotel - on the phone) quoted one rate if we signed up for the rewards program. After I booked it and handed over my credit card number, he thought he sounded rushed and I realized...More

Thank Michael H
Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 1 week ago

Thank you for taking the time to write a review of your stay with us. On behalf of our entire team, please accept our sincere apologies for the poor service issue you experienced. Your feedback will be used as a training tool so that our...More

Hotel's Favourite
Reviewed 14 March 2018

Wonderful experience as always. Clean rooms and bathroom. Very good location. Everything is nearby, like restaurant, convenience stores, and Walmart. Those going to TMobile will be the best. It on the other side of the road. Bus stop is also nearby. Breakfast is good but...More

Thank Soumya K
Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 15 March 2018

Soumya, thanks for sharing your kind review of Extended Stay America. We are thrilled to know our ideal location was the highlight of your stay and that you were also impressed with your well-maintained room. It was a pleasure to have you as our guest,...More

Reviewed 27 May 2018

Do not stay here. The room was so dirty I had to buy my own cleaning supplies. I am staying here now and cant wait to check out. The staff do not care even when I told them about the hair in a room that...More

Thank WaterFlower12
Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 27 May 2018

Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been...More

Reviewed 22 March 2018

Thanks to the staff who was very organized,my night was perfect and the sleep was just right.Thank you Extended stay America from Bellevue Factoria.Whoever needs to spend time there has an amazing opportunity to feel like home outside of home.Great!!!More

Review collected in partnership with Extended Stay
Thank forneaalexandra
Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 23 March 2018

Wow - Alexandra, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward...More

Reviewed 16 March 2018

Average room tv is kinda old but that's not really my thing I got my laptop. Which unfortunately after getting the wifi high-speed option really only works well at night. I tried to cook some things and they were out of pans and few other...More

Review collected in partnership with Extended Stay
Thank 29theodoreg
Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 17 March 2018

Theodore, please accept our apologies that you experienced so many difficulties while being here. We were disappointed to read our hotel and facilities did not provide the value you were hoping for. This is not the type of review we are accustomed to receiving, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$106 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$106 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (45)
Dining (1)
Questions & Answers
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秉翰 雷
3 November 2016|
AnswerShow all 2 answers
Response from Rajendran H | Reviewed this property |
Front desk will hold the package for you, but inform them before you receive it
0
Votes
Room Tips
"As above, if you are going to need/use the kitchen, request that it be stocked prior to checking in!"
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"Stay somewhere else"
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"Rooms have nice kitchens."
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"avoid this hotel."
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