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Normally I do not expect a great room at Holiday Inn Express but they but they just added new rooms and my room was great. Clean and new furniture. Lots of towels and very comfortable bed. Breakfast comes with the hotel. i had to leave...More
Response from GM2008, General Manager at Holiday Inn Express Bothell-Canyon Park (I-405)Responded 7 August 2015
Thank you very much for sharing your experience at our property. We are glad that you had a comfortable stay and that you enjoyed our new section! We hope to welcome you back soon.
Pool was very cold, they said it was heated but no one is able to even swim in it because it's so cold. But also, we had a IPad stolen out of our room while we were out sightseeing. When we came back it was...More
1 Thank Taylor M
Response from GM2008, Manager at Holiday Inn Express Bothell-Canyon Park (I-405)Responded 22 July 2015
Dear Taylor M,
Thank you for your feedback, we take guest security very seriously, including guests items. We have a strong record of great housekeeping who do a good job and are very trustworthy – I will investigate into this issue to make sure it...More
I am pretty loyal to the IHG family, but this one didn't really do it for me. When the check in clerk told me to not pay attention to the carpet in the 3rd floor hallway, I didn't realize that she meant that there *wasn't*...More
Response from GM2008, Manager at Holiday Inn Express Bothell-Canyon Park (I-405)Responded 25 June 2015
Thank you for providing us with your feedback on your stay. We sincerely apologize for the inconveniences during your stay with us. We are in the process of getting new carpet and wall vinyl installed. We are very sorry about this experience and...More
The pool water was cold, and I mean really, really COLD! Where did they pipe the water in from, the North Pole? It really was impossible to swim in. People, people, warm up your pool! The front desk person was friendly and competent. I've heard...More
1 Thank gypsyrider14
Response from GM2008, General Manager at Holiday Inn Express Bothell-Canyon Park (I-405)Responded 26 May 2015
Thank you very much for sharing your feedback with us. We appreciate you comments as shows us where we need improvement. Unfortunately, we are waiting on a new pool heater that is scheduled to arrive soon. We hope that you consider staying with...More
This is a good, typical HI Express, but the only thing boutique about it is the suggestion in the listings and the color enhanced photos. We needed a place to stay North of Seattle, and somewhat in the I-5 area, and this fitted the bill....More
Thank Brett C
Response from GM2008, General Manager at Holiday Inn Express Bothell-Canyon Park (I-405)Responded 21 May 2015
We appreciate you taking the time to provide your feedback on your recent stay at our Holiday Inn Express-Bothell. Great to hear that you enjoyed your stay and our amenities. We hope that you stay with us again in the future when you...More
Response from Kwickline | Reviewed this property |
We didn't have pets with us during that trip so it wasn't something I checked into. The best way to confirm if a hotel will accept pets is to contact them directly. The staff there are very friendly and you can get your... More
We didn't have pets with us during that trip so it wasn't something I checked into. The best way to confirm if a hotel will accept pets is to contact them directly. The staff there are very friendly and you can get your answer immediately. Good luck.