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BEST WESTERN Snowcap Lodge

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315 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Snowcap Lodge
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Showing 312: English reviews
London, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 September 2016 via mobile

This was a pit stop for us on a long drive - what we really wanted was a good night's sleep. So we were very tolerant throughout a lengthy and never resolved problem with wifi. At midnight when I trod on a sharp stone, I was too tired to get dressed and take it to reception (as the duty manager... More 

Helpful?
Thank RedPeridot
Level Contributor
9 reviews
8 hotel reviews
Reviewed 27 September 2016

This hotel was the best hotel we stayed at on our recent trip to Washington. The staff was friendly, the hotel was spotless, and the beds were incredibly comfortable despite being hotel beds. This hotel is close to amenities (gas stations and fast food restaurants) as well as close to town. The hot tub/pool area was perfect and the continental... More 

Helpful?
Thank Brittany L
Penticton, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2016

We stopped in at the hotel because our previous stay at a Best Western had been good. We needed a pool for our children who had been sitting in a car for too long that day. Problem was that the main pool was very cold. Even our 4 year old could not be in it for more than a minute.... More 

Review collected in partnership with Best Western

Helpful?
Thank northrngal44
Yakima, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016

Crossing Snoqualmie Pass, this is the most comfortable hotel between Ellensburg and Issaquah along I 90. Rooms are spacious, thoughtfully appointed, and fit with high quality linens and towels. On the out-skirts of Cle Elum, near the Safeway grocery store and several restaurants, the Snowcap Lodge. Even in snowy, cold mountain weather, the indoor pool is warm and inviting. This... More 

Review collected in partnership with Best Western

Helpful?
Thank Pamela D
Spokane, United States
1 review
Reviewed 10 September 2016

Nothing worse then paying for the "upgrade" to the soaking tub room and finding pubic hairs all over it and have it greasy and oily. Yuck. Seriously...yuck. Mattress was old, no support. Carpet stained. Room was small. Upgraded to try and relax alittle but....yuck.

Review collected in partnership with Best Western

Helpful?
Thank Richard L
Chelan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2016

Just needed a place to sleep and then get back on the road, Made a bad choice. Break fast was not ready when it was supposed to be, The young man that was on the night shift didn't really care that we were there or not. I have stayed at a lot of Best Westerns very happy with most but... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jim B
Maple valley, Wa., United States
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2016

The layout of the room was really good Lots of counter space, and the lighting was good. Many hotel rooms are so dark and under lighted. Also, the bathroom was well ventilated and properly lighted with a good shower. I do not like the scented shower jells they supply at most if not all Best Western hotels. A good bar... More 

Review collected in partnership with Best Western

Helpful?
Thank Arthur A
Salt Lake City, United States
1 review
Reviewed 8 August 2016

The room was really nice, the staff that cleans the rooms were nice but the receptionists were not friendly. Also one was smoking right by the front doors and even tried to hide his cigarette when we passed. Good spread of hot and cold breakfast. Very good waffles. Shower/tub combo in the King bed room had a shower head from... More 

Review collected in partnership with Best Western

Helpful?
Thank Julie H
snowcapmgr, Manager at BEST WESTERN Snowcap Lodge, responded to this review

Dear Julie, Thank you for completing the survey regarding your recent experience with us here at the Best Western Snowcap Lodge, in beautiful Cle Elum, WA. I do apologize for the lack of enthusiasm expressed to you by the front desk staff, we and will be following up with our team regarding the matter. We hope to see you again... More 

Victor, Montana
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 August 2016 via mobile

I travel for a living and try and stay at BW when I can. I really enjoyed this location. Comfortable bed great pillows. And I loved the shower, had two shower heads one straight down and the other off the wall like all others. Nice deep tub and very clean. I'm going to give this hotel a very high mark... More 

Helpful?
Thank cpmontana
snowcapmgr, Manager at BEST WESTERN Snowcap Lodge, responded to this review

Thank you for your feedback regarding your recent stay here at the Best Western Snowcap Lodge in beautiful Cle Elum, Washington. Im so glad you enjoyed the really amazing showers we offer, and hearing about your experience makes it worth all the extra time we put into the details that make Snowcap Lodge so unique. Thank you again for taking... More 

Turlock
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2016

I arrived very early in the day (hours prior to check-in), and was completely exhausted. I was greeted by one of the staff at check-in who was very friendly and strived to accommodate my request for an early check-in. Although the hotel was at maximum capacity, she was able to accommodate us with an early check-in, which was really a... More 

Review collected in partnership with Best Western

Helpful?
Thank lisawa419
snowcapmgr, Manager at BEST WESTERN Snowcap Lodge, responded to this review

Dear Lisa, Thank you for feedback regarding your recent stay with us here at the Best Western Snowcap Lodge, in beautiful Cle Elum, WA. Your satisfaction is very important to us and we value your feedback, and will be looking into how we might improve the wifi network. We look forward to serving you again soon. Sincerely, David Best Western... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Discover this Cle Elum, Washington hotel offering warm and comfortable accommodations near the Cascade Mountains.Welcome to the BEST WESTERN PLUS Snowcap Lodge where the service is friendly, the amenities are top-notch and the accommodations are comfortable and affordable. The hotel offers convenient access to many local attractions, shopping and dining options in and around Cle Elum. Guests staying at this Cle Elum Best Western hotel will enjoy pristine guest rooms featuring granite rain showers, double pillow top mattresses, goose down comforters and pillows, cable satellite television with HBO® and free high-speed Internet access. A complimentary deluxe full breakfast is served every morning. To help make life on the road in Washington more comfortable, the hotel comes equipped with an indoor swimming pool for relaxing. Guests traveling to Cle Elum on business will also appreciate the variety of business services available including a business center.The BEST WESTERN PLUS Snowcap Lodge is close to where travelers want to be while visiting the Washington area. An outdoor lover's paradise, guests of the hotel can enjoy a round of golf at the newly constructed Arnold Palmer golf course just five minutes away, spending the afternoon bicycle riding or taking a leisurely hike through the Cascade Mountains. For those travelers looking for more excitement, some of the best swift water rafting and fly fishing are just minutes away from this Cle Elum hotel. Within an hour drive, guests can be touring the abundant Washington wine country. This BEST WESTERN PLUS Snowcap Lodge frequently hosts guests staying in Cle Elum to attend area Antique Car Shows or the Courage Classic Bicycle Run.The friendly, helpful staff at the BEST WESTERN PLUS Snowcap Lodge is ready to ensure a comfortable and memorable stay at Cle Elum, Washington. ... more   less 

Additional Information about BEST WESTERN Snowcap Lodge

Address: 809 W Davis St, Cle Elum, WA 98922 (Formerly BEST WESTERN PLUS Snowcap Lodge)
Region: United States > Washington > Cle Elum
Price Range: $177 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Snowcap Lodge 2.5*
Number of rooms: 50
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Also Known As:
Best Western Cle Elum
Cle Elum Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Snowcap Lodge staff and other travellers.
2 questions
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Oak Harbor, Washington
over a year ago
Cle Elum, Washington

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Questions? Get answers from BEST WESTERN Snowcap Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location off I-90 in Cle Elum. Stay in even numbered rooms to avid noise from pool area.”
 of 5 bubbles U1541MCjeffl, 27 Jul 2016 | Read review
“Because this hotel is two floors there is no elevator, so be aware of that if you have large suitcases.”
 of 5 bubbles BobH952, 18 Jul 2016 | Read review
“all the same”
 of 5 bubbles CarolH272, 10 Jul 2016 | Read review
“Our room was on the main floor located across from the pool area and we weren't bothered by any noise.”
 of 5 bubbles suebuhla, 16 Feb 2016 | Read review
“There is no elevator so if you have lots of luggage or a health issue you should as for a first floor room.”
 of 5 bubbles michaelsX7096RI, 18 Jan 2016 | Read review
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