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SureStay Hotel by Best Western Wenatchee

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Room & Suite (18)
Pool & Beach (3)
Dining (1)
Overview
Hotel website
580 Valley Mall Pkwy, East Wenatchee, WA 98802-4836 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Pets Allowed
3 Star accommodation
Additional information
Visit Hotel Website
Offers from SureStay Hotel by Best Western Wenatchee
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (27)
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Traveller rating
8
14
4
0
1
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LanguageEnglish
8
14
4
0
1
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1 - 5 of 27 reviews
Reviewed 1 week ago

I am in this area often and usually stay at Comfort Suites, but I was playing a charity golf tournament and decided to find a place near the golf course. From the outside the place appears pretty low end, but I had investigated and the...More

Thank Cris H
Response from SureStay, Assistant Manager at SureStay Hotel by Best Western WenatcheeResponded 5 days ago

Dear Chris, Thank you for taking the time to review our hotel.  We strive to provide a great experience to all of our guests and its clear we did not live up to the goal when you checked in.  As to what you mentioned in...More

Hotel's Favourite
Reviewed 15 May 2018 via mobile

Was in town a day early for business meeting, stayed here on my member perks. Staff was very helpful and friendly, i even found a personalized letter to me from the staff waiting inside my room. They made sure all my needs were met during...More

Thank Donald C
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 18 May 2018

Dear Don, Thank you so much for kind words! We are excited to see that you had such a positive and comfortable experience here at the SureStay Hotel. We are pleased that you were able to redeem your Best Western rewards members points for a...More

Reviewed 3 weeks ago via mobile

Nice stay. Room was clean & cool & quite.101 degrees outside. Front desk people very nice. Other hotels in town way over priced. INMHO. Will be staying here next trip. Only complaint is to trip advisor. Shouldn't have to use min 200 characters to submit...More

Thank Landon M
Response from SureStay, Assistant Manager at SureStay Hotel by Best Western WenatcheeResponded 2 weeks ago

Thank you so much for your kind words! We're excited that you had a nice stay, finding your room clean, cool, and quite. It's also great to hear that you received such good service from our staff as we are always available and happy to...More

Reviewed 3 weeks ago

Very pleased with the management of the property and recent improvements. Brian was very helpful, and worked with us on last minute changes to our multi-room reservation. Recent upgrades to the facility are appreciated, and the pool was delightful. .More

Thank Roger A
Response from SureStay, Assistant Manager at SureStay Hotel by Best Western WenatcheeResponded 3 weeks ago

Dear Roger, Thank you for your repeat visits to the property over the years. We are delighted to know that your pleased with management and the renovations. We believe that our service sets us apart, and it's wonderful to read that we were able to...More

Reviewed 4 weeks ago via mobile

I forgot my swim suit in my hotel room when I checked out on Sunday. I called on Thursday to ask if they could find it and ship it to me, it took her a few mins because she was so determined to find it,...More

Thank Brynn P
Response from SureStay, Assistant Manager at SureStay Hotel by Best Western WenatcheeResponded 4 weeks ago

Thank you so much for your kind words! As you noted our people make all the difference, and Paola will love to know that she had such an impact on your stay by locating your swim suit. Thank you for highly recommending staying with us...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Banquet Room
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Outdoor pool
Details
Price range
US$78 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$78 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Room & Suite (18)
Pool & Beach (3)
Dining (1)
Questions & Answers
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reedfarm
26 February 2018|
AnswerShow all 2 answers
Response from jusme57 | Reviewed this property |
I do not know because when I stayed there it was winter time and that area was closed.
1
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Room Tips
"There appeared to be a few rooms with balconies above the pool."
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"Outside of north wing away from late-night hot tub revelers. Stay away from rooms with pets, college kids..."
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"We were in room 281 and it was large and has a deck that over looks the pool."
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"I liked ground level because it was easier taking the dogs in and out."
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