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Quality Inn & Suites

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160 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Folsom, California
Reviewed 5 May 2015

Terrible location. Didn't feel save. Price was reasonable. Staff was friendly and polite. Bed was the worst that I ever tried to sleep on. Found a reddish colored bug on my leg while trying to sleep. Flushed it down the toilet that was running all of the time if you didn't lift the lid and push the flapper down. Mold/mildew...

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4Thank Ken L
Reviewed 3 May 2015

Me and my family had to stay at the Quality Inn for over 2 weeks due to issues with moving into our new home, and are currently still staying here. All of the staff is very friendly, and I can say my mother has become quite close to some of those that work here. We've pretty much met all the...

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1Thank Marissa W
Salem, Oregon
Reviewed 19 April 2015

We stayed here 17-19APR, just my 13 year old daughter and myself, single mom. Valentin the front desk clerk was very accommodating and made our stay very nice. We thought the hotel was moderate but the customer service was great. I'd give this hotel 5 stars but there was one little thing that I didn't like. They held about $25.00...

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3Thank ditrvlbug41
Everett, Washington
Reviewed 26 January 2015

While my family and I were dealing with one of those unfortunate curves that one deals with in life, we additionally had to deal with an hotel that was in my opinion anything but "Quality". It seams that works are thrown about without much consideration for there true meaning as by definition. I work hard, so does my wife and...

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3Thank John M
Reviewed 31 December 2014

What bothered me most was the lack of costumer service. When we needed assistance from the ladies at the front desk they neglected to actually do anything for us. For example we wanted some more towels. She said we needed to leave a note and allow the cleaning crew to come into our room and leave them. Yet when we...

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2Thank Mirandalov95
Lakewood Pierce County, Washington
Reviewed 22 November 2014

Hmmm, let's see. The location is horrible, the hotel non-discript and it's already 'decorated' for Christmas (can we PLEASE have Thanksgiving first!) The gentleman at the desk was nice. I had asked for a King Suite as it was the only one guaranteed to have a fridge and microwave. The room itself was okay. One TV was a flat screen...

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3Thank purplenell53
Ladner B.C.
Reviewed 31 October 2014

My wife and I were pleased when we were upgraded to a suite when we arrived. An early Xmas gift from the hotel the receptionist said. The room was nice but had a raised toilet for handicap people I guess. Short people would have problems with this. The breakfast was as good as you get in most hotel chains. All...

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1Thank amoore1
Mariana G, Manager at Quality Inn & Suites, responded to this review

Dear Guest, thank you so much for your review. I am happy to hear you enjoyed the complementary room upgrade. We all look forward to you staying with us again when your travels bring you to our area, and hope to be of service to you again in the future.

Richmond
Reviewed 26 October 2014

1. Super busy when we arrive around 9:30 PM. One person working. Took about 20 minutes to check in. 2. Our room was handicap accessible which is fine except the shower was an old beat up hand nozzle that I had to crouch down for to get my head under. Even raising it high as it could go was not...

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3Thank David B
Mariana G, General Manager at Quality Inn & Suites, responded to this review

Dear Guest: We certainly appreciate you sharing you experience at our hotel. Thank you for bringing your concerns to my attention. I was disappointed to hear that you did not receive the proper level of customer service that we are known for. Your comments have been shared with our entire staff. The items that you pointed out in your room...

Reviewed 15 October 2014

Im am quite surprised to read the reviews with high rating. I don't know if its just the room we got, but it was a total run down!! Torn carpet at entrance, the tiles in the shower had dark mildew lines where you can see the obvious attempt to try and patch with sealer. The ridiculously old lamps on the...

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1Thank Jenccliu
Mariana G, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time review our property. Any feedback is appreciated, as it will help us improve our hotel. I would like to apologize for any inconveniences you experienced at our, we are taking the proper steps to ensure that this does not happen again. Thank you.

Vancouver, Canada
Reviewed 12 October 2014

We had a reservation, came in fairly late in the evening, and was conveniently just off I-5. It is about a 10 to 15 minute drive to Boeing factory and to Everett downtown. The lobby is on the north side of the building and is not visible from the main road, so one has to drive around the hotel to...

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Thank smrgeog
Mariana G, Manager at Quality Inn & Suites, responded to this review

Thank you very much for your review. I would like to say that the Quality Inn in Everett hotel was in the process of renovation by the time of your stay, the good news is that the interior and exterior updates have been completed, so our guests do not have to experience any noise or disturbance. I have shared your...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Quality Inn & Suites

Address: 101 128th St SE, Everett, WA 98208-6337
Region: United States > Washington > Everett
Price Range: $105 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 82
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Also Known As:
Quality Inn And Suites
Quality Hotel Everett
Quality Inn Everett
Everett Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the east side are away from the interstate and are quieter.”
J0n1315, 26 Apr 2017 | Read review
“Consider room on the backside of the building away from I-5 and 128th St. SE.”
BarryG75, 21 Jan 2017 | Read review
“Nothing special.”
BMRajpura, 24 Sep 2016 | Read review
“Quieter rooms are away from the freeway and 128th street.”
jspace63, 15 Sep 2016 | Read review
“Choose a room at the back to cut down on traffic noise.”
clogmar, 13 Jul 2016 | Read review
5 of 5