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Comfort Inn Federal Way

Booking.comUS$98*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Inn Federal Way
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132 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Irvine, CA
Reviewed 1 week ago

We stayed in a large room (327) for two nights. The room was very clean with a desk, table, couch, microwave, refrigerator and a very comfortable king bed. The bathroom had great lighting. We used the washer & dryer (one pair) in the laundry/gym and they worked fine. The breakfast was delicious and the front office staff very friendly and...

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Helpful?
Thank George M
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear George, Thank you for taking the time to tell us about your recent stay. Your feedback is valuable and important to us and we are thrilled to hear that we exceeded your expectations across the board. We hope to see you during your next trip into the Federal Way area! Sincerely, Cassandra Ramirez Sales Manager Comfort Inn Federal Way...

SEQUIM
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This place ranks within the top 10% of Comfort Inns in the USA. We had a king suite (room 233). It was spotlessly clean! Beds were very comfortable and provided a sound sleep. We were greeted by a "welcome" gift. Sami (front desk) told us where everything was, was cheerful and described our dining options in the immediate area without...

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Helpful?
Thank rjnjjwa
About Hotel's Favourite Review
Jessica C, Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for providing us with feedback regarding your recent stay. It is always a pleasure to hear such positive remarks about our cleanliness, staff and the amenities we offer. We are thrilled to hear that our breakfast options provided you with everything you needed to get your day started off right! We hope to see you again...

Ulysses, Kansas
Reviewed 2 weeks ago

I am from KS and chose to stay here. I would highly recommend it to others. Many kudos to Sami, Hazel, Cassi, Min and pretty much whoever was at front desk. I will stay here next time I visit Federal Way. Thank you for hiring such great people. They are helpful with directions, rekeying my door cards, excellent breakfast employees...

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Helpful?
Thank j0glenda
Jessica C, General Manager at Comfort Inn Federal Way, responded to this review

Dear Jo Glenda, Thank you for taking the time to provide us such wonderful feedback about our staff. We are thrilled to hear that each of us at the desk exceeded your expectations and created a warm and welcoming stay for you while visiting the area. We hope the next time you make a trip to our area, you choose...

Edmonton, Canada
Reviewed 18 April 2017

Excellent. Room was very comfortable, had all that was needed. Location for us was perfect, cleanliness great, entire breakfast was superb Cannot say enough about the friendly helpful staff. Congrats.

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Helpful?
Thank cecandleylene
Jessica C, Sales Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us. We're thrilled to hear that our staff and location exceeded your expectations. It is always a pleasure receiving positive feedback and we're so happy to know you had an exceptional stay! We hope to see you again soon. Sincerely, Cassandra Ramirez Sales Manager Comfort Inn Federal Way...

Federal Way, Washington
Reviewed 12 April 2017

Used to love staying here when I was in Federal way, but NEVER AGAIN! The room reeked of cigarette smoke - totally disgusting. Could not get any sleep because of all of the kids running up and down the hall. Turns out the hotel rented out rooms to some sports team who brought their sleeping bags and filled the rooms...

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Helpful?
1Thank noworries2000
Jessica C, Front Office Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, On behalf of our entire staff, I would like to express our sincere regrets in failing to exceed your expectations. We truly strive to create a positive stay for each of our guests and are unhappy to hear that our staff did not succeed. Thank you for providing us with feedback and we will do everything within our...

Tucson, Arizona
Reviewed 6 April 2017

had a doctor's visit in federal way went up the night before in order to be on time for my appointment front desk folks great yeah Jessica and Ashley breakfast was excellent what a selection room was spotless thank you housekeeping had a room on the 4th floor very quiet even though hotel is on the airport glide path great...

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Helpful?
Thank melody b
Jessica C, Front Office Manager at Comfort Inn Federal Way, responded to this review

Dear Melody, Thank you so much for your positive feedback regarding your recent stay with us. It is always a pleasure to hear such wonderful compliments of our staff and will let Jessica and Ashley know to keep up the good work. We truly strive to create positive experiences for each of our guests and its wonderful to hear that...

Portland, Oregon
Reviewed 23 March 2017

Good location between the Sea-Tac Airport and Tacoma. Hotel is bare bones, but it's good value and you get what you pay for. Good breakfast is included. It's located behind a bank, which makes the entrance a bit awkward.

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Helpful?
Thank peterglassman75
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Peter, Thank you for your kind remarks about your stay with us. It is always a pleasure to receive positive feedback regarding your recent stay and we would love to know what we could do to improve our hotel for future guests! Sincerely, Cassandra Ramirez Sales Manager Comfort Inn Federal Way

Reviewed 15 March 2017 via mobile

I always stay there when around Seattle. Good price, friendly at the front desk, nice neighborhood with many good restaurants for lunch and dinner and good places for breakfast. Redonda Beach is minutes away with stunning sunsets.

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Helpful?
Thank Romain H
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Romain, Thank you for taking the time to tell us about your recent stay with us! We are thrilled to hear that you enjoyed your time at our location and that you were able to visit the surrounding scenery at Redondo Beach. We hope the next time you are in the area, you will choose to stay with us...

abbotsford
Reviewed 22 February 2017

The room was huge, but a bit dark with all the lights on. The place is hidden up a long driveway, hard to see from the main roads, easy walk to restaurants though. We only stayed one night, and barely used the washroom but in the morning before breakfast the toilet stopped working, and overflowed, front desk was fast to...

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Helpful?
Thank seriousabouttravel68
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, On behalf of our entire staff, we would like to apologize for failing to exceed your expectations during your recent trip to our area. We truly understand how important the condition of the room is and have spoken to both our head housekeepers as well as our maintenance staff to ensure this does not happen again. We do...

British Columbia, Canada
Reviewed 20 February 2017

The room was big and functional. However, I found that it smelled like cigarette smoke or maybe weird perfume? This is a no smoking room place. Hmm. I did like that they had hot beverages available all day. And a good morning breakfast.

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Helpful?
1Thank Lildreamer L
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us. We are incredibly apologetic of the condition of your room, we are a 100% nonsmoking facility and continue to inform each of our guests of our policy to ensure no one smokes in our rooms. Again, we are completely apologetic and your comments will be passed along...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities

Additional Information about Comfort Inn Federal Way

Address: 31622 Pacific Hwy S, Federal Way, WA 98003-5439
Region: United States > Washington > Federal Way
Price Range: $147 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Federal Way 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Comfort Inn Federal Way Hotel Federal Way
Federal Way Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Federal Way staff and other travellers.
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Questions? Get answers from Comfort Inn Federal Way staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest a room that faces the front parking lot. Trash collection with dumpsters at adjacent businesses behind hotel started around 5 am.”
rjnjjwa, 14 May 2017 | Read review
“Stay somewhere else”
noworries2000, 12 Apr 2017 | Read review
“I like top floor rooms, that look onto the parking lot, so that I can keep an eye on my gorgeous Ford Escape... LOL :)”
kellijeanf, 30 Jan 2017 | Read review
“4th floor rooms have 17 foot ceilings!”
HeyNow-Hank, 25 Sep 2016 | Read review
“Top floor rooms, South side of the building”
775markr, 24 Aug 2016 | Read review
5 of 5
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US$98* /night
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Prices are for 1 room, 2 adults
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