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Quality Inn & Suites Federal Way

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Quality Inn & Suites Federal Way
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135 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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Reviewed 3 days ago NEW

It was a great place and we used the lobby to gather family members we hadn't seen in 30+ years. The beds are new and very comfortable. The staff was professional and kind. We had trouble with our reservation not showing up on their computer for two days and they were so accommodating and helpful.

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Helpful?
Thank LaVonne L
Clackamas
HOTEL’S FAVOURITE REVIEW
Reviewed 15 March 2017

Excellent location to stay so you can reach all of Seattle and Tacoma easily. Especially if you have at least two people in your party so you can use the HV lanes on the freeway. How ever this time they let us down by allowing some young people to inhabit the room next door to us and they checked in...

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Helpful?
Thank Walter H
About Hotel's Favourite Review
Denise S, General Manager at Quality Inn & Suites Federal Way, responded to this review

Hi Walter, Your review is truly appreciated. Our staff is the key to our success and we're glad you chose to stay with us at Quality Inn and Suites. I apologize for the lack of supervision with the students and we have implemented some new policies due to the confusion. It is my hopes that you will give us another...

Erie, United States
Reviewed 5 days ago NEW

Good traveler's business hotel, close to everything, quiet, clean, reasonably priced. Internet was good, decent TV lineup. Access is a problem right now because of road work, but once you find it, no problem at all.

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Helpful?
Thank Caithnessloon
Portland, Oregon
Reviewed 4 weeks ago via mobile

We drove up from Portland to go dancing. It was a rough rainy drive. Michela and Kerri (sp?) must've saw the tension because they upgraded us to a jacuzzi. We loved it! Spacious room, clean bedding, The breakfast was amazing and we thoroughly enjoyed our stay!

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Helpful?
Thank Googlegyrl503
Denise S, General Manager at Quality Inn & Suites Federal Way, responded to this review

Thank you for choosing us and for highlighting the fact that "wonderful people work here". They are the key to our success and I will be sure to share your review. We look forward to serving you again soon. Denise K Tyner

Black Butte Ranch, Oregon
Reviewed 15 February 2017

The lady who kept the Breakfast room supplied during the week did an excellent job? Her name sounds like Sumon, not sure of the correct spelling. She kept the hot food nice and warm, kept the various items on the shelf or in the cooler and was very pleasant, yet not intrusive. Also saw her washing windows! Excellent employee!

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Helpful?
Thank JDKJLK
Denise S, General Manager at Quality Inn & Suites Federal Way, responded to this review

Thank you for your recommendation and for your high rating. Your review is very important to us and it really helps other travelers decide where to stay. Your comments about our people and cleanliness will encourage us to continue to do our best. Denis K Tyner General Manager

Surrey, Canada
Reviewed 18 January 2017

Came down with a group, booked 6 rooms. Excellent staff. Very helpful. Rooms clean and well supplied. Breakfast was warm and tasty. Everything was great, right from the welcome in the door, to the goodbye when we left. They were willing and ready to accommodate us, and adjust to our needs. Will definitely be back again.

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Helpful?
Thank monicathegood
Denise S, General Manager at Quality Inn & Suites Federal Way, responded to this review

Thank you for your recommendation and for your high rating. Your review is very important to us and it really helps other travelers decide where to stay. Your comments about our people and cleanliness will encourage us to continue to do our best. Denise K Tyner General Manager

Milwaukee, Wisconsin
Reviewed 29 September 2016

We stayed here at the beginning of our vacation and at the end. Both times we were impressed with the courtesy of the hotel staff and management. They really want your business and show it. The breakfast was the best of our 3 week trip out west.

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Helpful?
Thank midwest68
Denise S, General Manager at Quality Inn & Suites Federal Way, responded to this review

Our people are truly the key to our success and I thank you for writing a review. When I share this with them it is encouraging. We look forward to serving you again soon! Denise K Tyner General Manager

Rohnert Park, California
Reviewed 4 September 2016

Stayed here for 4 nights this past August, and was very pleased with my accommodations. The front desk staff were pleasant and efficient, quickly getting me towels on the one occasion that housekeeping apparently overlooked this. The room and property were clean and well maintained. The water pressure in the shower was outstanding, and the small kitchen area was a...

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Thank Edward S
Anchorage
Reviewed 2 September 2016

The Quality Inn & Suites' Staff in Federal Way, WA, were extremely friendly; the rooms were exceptionally clean; and the location was perfect! They offered yummy cookies at night too. We missed the breakfast, but it smelled very good.

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Thank Tina T
Burnaby, Canada
Reviewed 24 August 2016

Very basic hotel and I expected that for the price I paid..however not expecting how dirty everything was. Shower was dirty. Hot tub was disgustingly dirty. Pool water was dirty. First time staying here and never again. Rusty lamps and fixtures. Lamps that did not work. Beds were comfortable and fairly quiet. Needed better signage. Missed it the first pass....

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Helpful?
2Thank DChow_1988

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our convenient location off of Interstate 5 makes this Federal Way hotel your ideal lodging destination. You can explore such nearby points of interest as Celebration Park and: Wild Waves Theme Park King County Aquatic Center Pacific Raceways Emerald Downs ... more   less 

Additional Information about Quality Inn & Suites Federal Way

Address: 1400 S 348th St, Federal Way, WA 98003-6855
Region: United States > Washington > Federal Way
Price Range: $125 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Federal Way 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Inn Federal Way
Federal Way Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Federal Way staff and other travellers.
1 question
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Sydney, Australia
over a year ago

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Questions? Get answers from Quality Inn & Suites Federal Way staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor!”
Caithnessloon, 23 Apr 2017 | Read review
“3rd floor so no noise from above”
WalterH562, 14 Mar 2017 | Read review
“Watch for the turn off of the road. Can be easy to miss. But the signs are there, just need to watch for them. Once you know, it is easy.”
monicathegood, 18 Jan 2017 | Read review
“All the rooms are great”
midwest68, 28 Sep 2016 | Read review
“Stay Away!”
330rickb, 23 Jul 2016 | Read review
5 of 5