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Hilton Garden Inn Tri-Cities/Kennewick

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Hilton Garden Inn Tri-Cities\/Kennewick
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487 Reviews from our TripAdvisor Community

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Showing 484: English reviews
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Bonney Lake, Washington
Reviewed 5 days ago NEW

There were 68 teens for the Columbia Basin College jazz competition. Even though they normally don't serve breakfast until 7:00am on the weekends they did a special buffet for our kids. They were very accommodating and I highly recommend this hotel. My room was spacious and comfortable. I love the Keurig in the morning.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank allexias
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you found our hotel to be very accommodating and that you would highly recommend this hotel. I will share your wonderful comments with our staff members as I know how much they will appreciate. We look forward to welcoming you back to our hotel...

Adairsville, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

Stayed here one night to catch a flight out in the morning. Nice quiet hotel. Internet speeds were pretty slow, even with the premium account. HGI's need to upgrade their hardware. Fast internet speeds are important for business travelers and cheap to upgrade. I would maybe stay at this hotel again..

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Helpful?
Thank ddustin
About Hotel's Favourite Review
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am happy to hear that you found our hotel to be quiet nice. We sincerely appreciate your comments regarding HGI's internet as we are always looking for ways to improve our guest experience. We hope to have the pleasure of welcoming you back to...

Sumner, Washington
Reviewed 5 days ago NEW

Comfortable beds, nice decorating, friendly staff, nice amenities in room. I was with a group of people and didn't have a choice of where I stayed but this was a very nice place and I would definitely stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sueonthebeach
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff to be friendly and the rooms to have nice amenities, comfortable beds and nice decorations. We look forward to welcoming you back to our hotel in the future where we promise to do whatever it takes to ensure you are satisfied.

Seattle, United States
Reviewed 6 days ago NEW

Overall, it was a great stay. Amy and Victoria were AWESOME! I had emailed/faxed over the credit card info form ahead of time to ensure there wasn't any problem at check in. And there wasn't any problem when my sister and the kids checked in. However, when my brother checked (different agents) he was booked under my room reservations. I'm...

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Helpful?
Thank Koleta G
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Koleta, thank you for taking a moment to share your experience regarding your stay. I am very sorry about the confusion when your brother checked in and have shared your comments with the front desk staff so that we can learn and grow from this experience. I am glad to hear that Victoria and I were awesome as we...

Seattle, United States
Reviewed 1 week ago

Overall a good stay. Our check in was perfect with no problem. I sent over the auth form so my sister and the kids could check in early bc I wasn't arriving until later in the evening. Everything went smoothly with no problems. UNTIL my brother checked in. He had his own reservations but another Agent checked him in and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bernard Jr. G
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Bernard Jr. G, Thank you for taking a moment to share your experience regarding your stay. I am happy to hear that you had an overall good stay. I am very sorry about the confusion when your brother checked in and have shared your comments with the front desk staff so that we can learn and grow from this...

Aiken, South Carolina
Reviewed 1 week ago

Chlorine and body order spell in the corridors. Breakfast was excellent, both food and service. Decor could use a little refreshing. Comfortable beds. Room size was bigger than most. Friendly check in staff.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank CCH1997
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am very sorry to hear that the corridors smelt like chlorine and body odor. I am happy to hear that you found the breakfast to be excellent as well as the staff. I will share your wonderful comments with the entire staff as I...

Seattle, Washington
Reviewed 1 week ago

Friendly Staff, Clean rooms, only issue was you could hear the guests above ur room when they walked around...I would definitely stay here again...Pool was a bit small but kids still had fun...i will be back!!...👍👍👍

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mulhering
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you had a great experience and will share your comments with our staff as I know how much they appreciate it. I am so sorry to hear about your experience with the noise issues you experienced above your room and feeling like the ceiling was...

Newport, Oregon
Reviewed 1 week ago

The staff were very friendly, from the guest services to the bar tender. The rooma were very nice and roomy my family didn't feel crammed into a small space. The breakfast; however wasn't that good. We have had better options in 2 star hotels.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank F7404QYpatriciam
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you found the staff to be very friendly and will share your wonderful comments with them as I know how much they will appreciate it. I am sorry to hear about your experience with the team breakfast as we strive to provide our teams...

Moses Lake, Washington
Reviewed 2 weeks ago

We were able to sleep! We are allergic to dog and cat dander. We have stayed at other hotels in the area that allow dogs and cats and have not been able to sleep. The staff were friendly and saw to our needs.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank allergy3
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, thank you for taking a moment to share your experience. I am happy to hear that you were able to sleep! I will share your wonderful comments with our staff as I know how much they will appreciate it. We look forward to welcoming you back to our hotel in the future where we promise to do whatever...

Meridian, United States
Reviewed 2 weeks ago

Stayed here for four days with our entire family and extra kids. The suite room was comfortable for all of us and all of our gear. The hotel staff was accommodating to our large group. Close to the river and close to a variety of restaurants as well as the mall.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank christinamJ2778AK
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for sharing your experience regarding your stay. I am happy to hear that the room was comfortable for everyone and your gear as well as our staff being accommodating for your large group. We hope to have the pleasure of welcoming you back to our hotel in the future should your travels bring you back this...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Address: 701 N Young St, Kennewick, WA 99336-7824
Region: United States > Washington > Tri-Cities > Kennewick
Price Range: $150 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Tri-Cities/Kennewick staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't recommend staying at this hotel”
SeaG37, 9 Mar 2017 | Read review
“Corner room on 1st floor”
WorldTravlr1974, 31 Aug 2016 | Read review
“a room away from the HVAC roof system that is near the pool”
  • view from window looking toward door
  • This is the noisy roof ventilation equipment I listened to all night
  • View through the screen of our room, slight view of indoor pool
  • Quiet shower with shower head set high enough for tall people
  • View of room (double queen) as seen from door
Cherthejoy, 1 Jun 2016 | Read review
“I liked the rooms facing the empty field behind the property, seems quieter.”
Hunaryson, 4 May 2016 | Read review
“Rooms facing the pool had unit noise”
Micheka5, 3 May 2016 | Read review
5 of 5