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Hilton Garden Inn Tri-Cities/Kennewick

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Traveller (24)
Room & Suite (20)
Dining (3)
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Overview
  • Excellent58%
  • Very good29%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
“toyota center”(26 reviews)
“tri cities”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (562)
There are newer reviews for Hilton Garden Inn Tri-Cities/Kennewick
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Traveller rating
311
162
48
28
10
Traveller type
Time of year
LanguageEnglish
311
162
48
28
10
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All reviewstoyota centerconvention centertri citiesgreat hotelroom was cleanfree continental breakfastquality hotelbreakfast was excellentbreakfast staffvery nice stayfront desk staffrestaurants and shoppingbusiness tripcoffee makerthe staff was greathgilobby
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71 - 75 of 559 reviews
Reviewed 29 May 2017

When I called this hotel yo get a room for my FOURTH NIGHT ON THE ROAD. I was told by the booking person from Hilton that they did not have let friendly rooms but their sister hotel Hampton Inn did. So she booked a room...More

Thank TA4189
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 31 May 2017

Dear Guest, I wanted to sincerely apologize for your experience and was hoping you would be able to contact me directly at 509-735-4600 and ask for Amy so that I may learn more about what happened that day as well as apologizing as we strive...More

Reviewed 23 May 2017

The Hotel was perfect, my only complaint was that there was no Gideon Bible in the room. I deal with the public and have heard many stories of people who have gone to a hotel to end there life and there last hope was the...More

Review collected in partnership with Hilton Garden Inn
Thank N7735YQrobertr
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 25 May 2017

Thank you for taking a moment to share your experience. We sincerely appreciate your feedback regarding the Gideon Bible and your suggestions. We hope to have the pleasure of welcoming you back to our hotel in the future where we promise to do whatever it...More

Reviewed 22 May 2017

Personal as requested by Hilton. It is my personal opinion and I have answered all the information truthfully and completely. I am not sure what else you wanted in this review. What more do you want me to say other then I was very satisfied...More

Review collected in partnership with Hilton Garden Inn
Thank Glenn S
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 25 May 2017

Dear Glenn, Thank you for taking a moment to share your experience. I am happy to hear that you were very satisfied with your stay and we look forward to welcoming you back to our hotel in the future!

Reviewed 18 May 2017

The location was convenient as it was right across the street from the convention center. The price was great, however the bed was not very comfortable. The bar could have had a better selection as well. I found the service to be friendly.More

Review collected in partnership with Hilton Garden Inn
Thank Jenna19
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 23 May 2017

Thank you for taking a moment to share your experience. I am happy to hear that you found the location of the hotel to be convenient and with friendly staff. I am sorry to hear about your experience with the bed as I am sure...More

Reviewed 16 May 2017

The front desk staff were very courteous and efficient! This hotel is within walking distance to the Convention Center. The hotel was very clean and loved the little bar in the lobby. Everyone was super friendly and helpful. They have ample parking and overall I...More

Review collected in partnership with Hilton Garden Inn
Thank 77laurelh
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 20 May 2017

Thank you for taking a moment to share your experience. I am happy you found the staff at the front desk to be very helpful and nice and will share all of your wonderful comments with our staff members as I know how much they...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$121 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (20)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"top floor facing field (opposite side of parking lot)"
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"Don't get a room ending in *25"
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"I had a room on a lower level and had no issue with noise from outside or above."
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"Ask not to stay near the HVAC unit, on the second floor. Can't speak about the other floors in that area."
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