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Quality Inn & Suites

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Quality Inn & Suites
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217 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Reviewed 2 days ago NEWvia mobile

We've stayed in this hotel many times and what keeps bringing us back is the friendly staff, attention to detail, great customer service and a big smile. GM Jason Fierst and Katie go out their way to make stay more comfortable and relaxing. I would recommend this hotel to anyone coming thru the Spokane area. This hotel is clean and...

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Helpful?
Thank Miguel G
Grandview, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 31 January 2017

If you are in the Spokane or Spokane Valley area, this is a good place to stay, though a bit away from activities in those areas. Basics: This newer construction building is comfortable and generally quiet. It is multiple level with indoor room access. Elevators are at one end of the building, so if you have a room at the...

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Thank I82X73
About Hotel's Favourite Review
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear I82X73, Thank yo for staying with us and we are happy to hear you had a great stay! We appreciate the feedback for us and for other travelers and thank you very much for the kind words. We hope your travels will bring you back our way again soon. Sincerely, Jason Fierst General Manager 509-340-3333

Reviewed 3 days ago NEW

I have stayed at this property numerous times and they have never failed to deliver. It is an out of the way property and by that I mean far enough off the interstate that you do not get the vehicle noise. The staff is great and very helpful. The King room I always get is nice, clean, and I have...

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Thank lanceckansas
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Lanceckansas, First of all, thank you on behalf of the entire team for your repeated business and the great review. One of the biggest compliments we can get as a hotel team is when one of our guests not only comes back time and time again, but chooses to tell friends and family how great we are, so thank...

Reviewed 4 days ago NEW

We visited the Spokane area to ride bicycles on the extensive trail system and chose Liberty Lake for the proximity to the trails. We stayed two nights at Quality Inn and were very pleased with the size and cleanliness of the room, the quality of service and the included breakfast. We have certainly not stayed at another hotel that offered...

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Thank Bart B
Boise, Idaho
Reviewed 1 week ago

Great service and excellant staff! Visiting our Senior college girl attending Eastern for the Easter weekend. Sweet Suite! Lots of room, indoor pool and huge spa! Had a very relaxing stay. Excellant Experience!

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Thank napier04
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Napier, Thank you for staying with us on your Easter weekend trip! We are delighted to read that you got some much needed relaxation and that our pool and spa worked out perfect for you! We hope to see you again on your next trips over, even long after your daughter graduates! Safe Travels, Jason Fierst General Manager 509-340-3333

Monroe, Wa
Reviewed 1 week ago

They have a done a great job improving the place. The only thing would have been the contractor who did the work in my opinion did some less than stellar fixes in the bathroom and the paint work in the rooms. If I were Quality Inn I would hire a person to verify the work. The room we had could...

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Thank RussOnTheTubes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Russ! Thank you for staying with and also for taking the time to provide your feedback. We are always looking to improve and certainly have found that we are going back and fixing some minor issues from the original contractor but we are dedicated to making sure those rooms me your expectations and ours. We hope to see you...

Lake Stevens, Washington
Reviewed 2 weeks ago

I travel for work and am a platinum member for Choice hotels, I am generally always pleased with Quality or Comfort Inns. I was staying in Spokane and was just looking for a Jacuzzi Suite. This place had King Suites for $40-70 less than every other choice hotel in Spokane. It is a little on the outskirts of Spokane but...

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Thank AeGow
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear AeGow, What an amazing review, thank you! Our entire team really takes pride in taking care of our guests and when we get a review like yours, especially from a platinum member like you it really serves as encouragement to the entire team. I will be sure to share your feedback with them and thank you for sharing the...

Spokane Valley, Washington
Reviewed 3 weeks ago

We just wanted to spend a night away from home. This hotel was wonderful. Great staff, great prices, great rooms. Super clean, the services were wonderful. The pool was clean, spa was clean. We had a wonderful, comforable, cozy stay.

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Thank rckcwa
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi rckcwa, Thank you very much for staying and for sharing your feedback on how fantastic your stay was. We really do pride ourselves on offering the best service, cleanest rooms and all at the best value so I am glad you had a great stay. We will see you again soon! Safe Travels, Jason Fierst General Manager

Fort Collins, Colorado
Reviewed 4 weeks ago

My stay at this motel was absolutely fantastic - and I was there for five nights. My stay there was far better than all similarly priced hotels I've stayed at. The room was quiet and spotless, everything worked, and was in good condition. There was even a recycling container in the room. The staff was very friendly and welcoming. The...

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Thank amk439
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi AMK! We absolutely loved having you and your dog here with us and are glad you not only loved your room and the accommodations but that you would certainly stay with us again. Thank you for sharing your feedback with others and we hope that your travels bring you to us again soon. Safe Travels, Jason Fierst General Manager...

Tucson, Arizona
Reviewed 19 March 2017

I spent one week at the Liberty Lake Quality Inn & Suites recently and had a wonderful visit. Clean and quiet rooms, softest sheets ever, best service from all the personnel. Great breakfast offerings. But it is the people who work there that make it a great place to stay. I felt safe, happy, and cared for.

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Helpful?
Thank MinorAsia32
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi MinorAsia32, Thank you for staying with us for the week and we are always delighted to hear how exceptional things went during your stay. I was really happy to hear your feedback about warm and caring staff, because quite frankly anyone can rent you a room with a bed and TV but we pride ourselves on the service level...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room

Additional Information about Quality Inn & Suites

Address: 2327 N Madson Rd, 1/2 Block North of Appleway on Madson, Liberty Lake, WA 99019 (Formerly Cedars Inn)
Region: United States > Washington > Liberty Lake
Price Range: $105 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Tacoma, Washington
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the upgrade, well worth it!”
AeGow, 14 Apr 2017 | Read review
“If you like to have your curtains open, don't choose a first floor room so those in the parking lot don't look in.”
Poollovinmama, 21 Feb 2017 | Read review
“Avoid rooms that face out over the vaulted lobby (noisy).”
I82X73, 30 Jan 2017 | Read review
“Third floor is a must with very little insulation from noise above you.”
ericrR934RU, 30 Jan 2017 | Read review
“3d floor overlooking the field gave us a beautiful view!”
annetteg619, 4 Jan 2017 | Read review
5 of 5