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Extended Stay America - Seattle - Lynnwood

88 reviews
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Traveller (22)
Room & Suite (25)
Dining (4)
Overview
  • Excellent22%
  • Very good13%
  • Average21%
  • Poor13%
  • Terrible31%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (88)Write a Review
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11 - 15 of 85 reviews
Reviewed 31 August 2017

I arrive at 1am with my daughter who is asleep and we check in to the hotel as anyone would, and when we wake up our rental vehicle is towed. The hotel blocked off part of the lot and not the part we parked in...More

Thank geojason10
Response from 00esa, General Manager at Extended Stay America - Seattle - LynnwoodResponded 31 August 2017

Jason, we appreciate your candid comments about your stay at our hotel. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with...More

Reviewed 8 August 2017

Exterior and grounds look inviting, inside, it's a dump. Bathroom was dirty and furnishings are tired, didn't feel clean at all. Reservation and check-in processes were very smooth (I changed my reservation with no problem), check-out took forever (and of course we were on a...More

Review collected in partnership with Extended Stay
Thank catherinecY8788KU
Response from 00esa, General Manager at Extended Stay America - Seattle - LynnwoodResponded 10 August 2017

Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. I have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

Reviewed 2 August 2017

The hotel is "weary" and needs a lot of cleaning and TLC. The rooms are no better than a Motel 8, small towels, our sink wouldn't drain, low quality for $200+ USD per night, I would NOT recommend this hotel at all it's worth about...More

Review collected in partnership with Extended Stay
Thank dianerQ1051GM
Response from 00esa, General Manager at Extended Stay America - Seattle - LynnwoodResponded 4 August 2017

We are sorry for not meeting your expectations in regard to our facilities and service. We regret the inconvenience these caused. Your concerns in regard to updates will be shared with our management and team to improve our future guest experience. We hope you will...More

Reviewed 31 July 2017

Terrible service, and horrible personnel except for the maintenance man David . The door's fob was defective and we were locked out many times for an hour plus with no apology from staff. We will never stay or recommend itMore

Review collected in partnership with Extended Stay
Thank maherandkorris
Response from 00esa, General Manager at Extended Stay America - Seattle - LynnwoodResponded 1 August 2017

We are truly sorry for our lack of responsiveness while you were here. Key goals at our hotel are to provide outstanding service and to respond to a guest's needs in a timely fashion, so we apologize that we fell short of this. Your comments...More

Reviewed 12 July 2017 via mobile

We booked through a 3rd party website, but she claimed she couldn't find our reservation. What was the point of asking to check ID's?! It's 10pm with our toddler crying and tries to make us pay full rate and deal with the issue next morning....More

1  Thank MonkySpot
Response from 00esa, General Manager at Extended Stay America - Seattle - LynnwoodResponded 13 July 2017

We are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$84 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$84 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (22)
Room & Suite (25)
Dining (4)
Questions & Answers
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Room Tips
"the rooms are basic but they are all bad options when considering the service"
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"Stay away from this hotel!"
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"Get the king suite it is large room if you are staying for awhile"
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"all rooms are non smoking"
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