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Booked 2 rooms for our family of 5. When we arrived the rooms were on 2 different floors. the manager and staff refused to make changes because the computer would not let them. Also - although they claim to have wifii and breakfast. expect very...More
1 Thank shazshops
Response from Manager_11525, Manager at Extended Stay America - Seattle - LynnwoodResponded 18 August 2016
The staff and I read your comments about your stay with us. Please know that we are sincerely sorry that we were unable to place your 2 rooms on the same floor during your stay. In response to your feedback, I am coaching staff accordingly....More
I usually book through Hotwire or Priceline Express, and you don't know what hotel you're staying at until you pre-pay and book it. When it first showed that this was the hotel, I was a little nervous when I saw the mixed reviews. Considering I...More
Response from Manager_11525, Manager at Extended Stay America - Seattle - LynnwoodResponded 17 August 2016
We appreciate you spending time to write review about your experience. I am glad to see we were able to accommodate you so well and that the was to your liking. It is disappointing that out grab-and-go breakfast and housekeeping policies did not meet your...More
OK one night stay in Lynnwood. Probably won’t return – too many other reasonably priced options in the area.
Called and asked for an early check-in and was told should be OK around 2pm. Arrived 2:30pm and checked-in. Front desk person was professional but not...More
Response from Manager_11525, Manager at Extended Stay America - Seattle - LynnwoodResponded 9 August 2016
Thank you for your recent review of your stay. I am sorry to hear that there were so many issues during your stay. In response to your feedback, I am going to speak with the front desk staff to ensure better communication. Thank you very...More
Very dirty hotel. There was dog hair in the main hall outside our room the entire 5 days we were there, so nobody vacuumed all week. The carpet in our room smelled like dog as well. Just because it's a pet friendly hotel doesn't mean...More
1 Thank Amber G
Response from Manager_11525, Manager at Extended Stay America - Seattle - LynnwoodResponded 8 August 2016
Thank you for your recent review of your stay. I am sorry to hear that you had so many issues during your stay. In response to your feedback, I am going to meet with my staff to work on cleanliness and communication regarding breakfast and...More
Hi, so I booked a room here on Hotels.com and when I got here, I was told that all the rooms were over booked. So basically I was out of a room. I was helped by Kristina which worked the front desk. She was amazing,...More
Response from Manager_11525, Manager at Extended Stay America - Seattle - LynnwoodResponded 22 July 2016
I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your visit with us and that our staff provided you with great service. We hope to see you again soon.
US$98 - US$170 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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