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Quality Inn

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144 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Okanogan, Washington
Reviewed 30 September 2015

I have stayed here before. The room is always comfortable, I feel safe. The wifi worked great. I traveled with a pet and yes they have a pet fee. The always give me a first floor room and the doors open right to the outside. The breakfast this time had a nice new feature, they had scrambled eggs. I liked...

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Thank Helen223
Tacoma, Washington
Reviewed 20 September 2015

The room was very clean, well organized, and had everything I needed and wanted. The bed was really comfortable and the TV was very nice. Most hotel TVs are overly challenging to use and only have a few stations, this was not the case at the Quality Inn. The staff I interacted with were cheerful and professional. Parking was easy...

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2Thank mr5065
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hello Mr5065, We are so pleased that your stay with us was to your satisfaction. We strive to make our guests' experiences with us as great as yours was. Please visit us again in the near future as we are excited about the changes that will be happening in our lobby and rooms. Also, we will be offering discounts and...

Spokane, Washington
Reviewed 15 August 2015 via mobile

This hotel is really not good for the price you pay. We paid $165 for one night, two queens. I've seen Motel 6s that look better than this. It was clean enough but just worn and old. It smelled like a dive hotel. Don't go here unless you're just looking to pass through and stay somewhere you probably won't get...

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Thank Nicole L
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Dear Nicole, Thank you for taking the time to respond and sharing your experiences with us. I am sorry to hear that you had an unpleasant experience at our hotel. I understand that you felt the room seemed worn and had an odor. We are constantly striving to upgrade our furniture and improve the condition of the rooms. So far,...

Kent, Washington
Reviewed 13 August 2015

If you are looking for an up-scale experience, look elsewhere. But if you want a basic, clean room for the night, the price is right. The staff is 5 star friendly, a big plus. The pool is clean and the continental breakfast is hot if not gourmet. Not an especially inspiring location on a busy main street next to I-5...

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1Thank Diane B
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hello Diane, I really appreciate the time you took to write this review. It is with our guest's input that the hotel is able to improve and transcend the expectations of those who choose to stay with us. I understand that you felt the room was not quite five-star quality. However, as you stated, we offer five-star service and a...

Richmond, Canada
Reviewed 28 July 2015 via mobile

Here's the good stuff: breakfast items were good. Though the one person working to keep the coffee going was clearly overworked. The place was packed with no vacancy. Coffees in these places are always watered down with hardly any taste. Perhaps too spoilt by Starbucks stronger coffees. The staff was helpful and friendly. The rooms were quiet eventhough it was...

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Thank theology123
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hi Theology123, Your input and assessment of our property is greatly appreciated! When a guest takes the time to share their experience, we are able to make gradual but drastic changes. I understand that you felt the property seemed outdated and that the pillows were too soft. We agree with you and have ordered brand new pillows that are much...

Clarkston, Washington
Reviewed 19 July 2015

I stayed at this hotel for six nights while working in the area. I was surprised upon arriving at my room that there was a microwave but no fridge. I have special diet needs and had a full ice chest with me. The desk clerk said I'd have to wait till morning when the maintenance man arrived to get a...

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Thank PinkSoxusa
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Dear PinkSoxusa, Please let me take the time to say thank you for staying with us and a bigger thank you for letting me know about your time with us. I am just now able to read through the comments and am making necessary changes to ensure your next stay is much better. Since your last stay, we were able...

Stanwood, Washington
Reviewed 18 July 2015 via mobile

Upon arrival you can tell the hotel is in desperate need of updating and a facelift...literally. The second story walkway to the rooms is sagging badly enough that the balcony railing is leaning outwards. I felt the need to walk against the building for fear it would collapse. The room was clean enough but was very worn. The curtains kept...

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1Thank Sarah B
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hi Sarah, After reading your review, I would like to sincerely apologize for your stay. There doesn't seem to be very many aspects of your stay that were enjoyable for you. Let me reassure you that all of your remarks have been noted and reviewed to ensure other guests are not in danger. We recently had professionals conduct an inspection...

Seattle, Washington
Reviewed 5 July 2015

Stayed in a king suite over 4th of July weekend. The room was very clean and even had a kitchen! The fridge didn't seem to be working at first, but after leaving some drinks in it overnight, they were ice cold. The hotel is very quiet, despite being right next to the freeway. The bed was super comfy and had...

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1Thank Joe Y
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Dear Joe Y, I apologize for the late response to your excellent comment and score of our hotel! It is a great pleasure to hear that you enjoyed your stay with us. I understand that the shower pressure was particularly appreciated as well as the cleanliness of the room amongst other items. Please stay with us again so that we...

Rocky River, Ohio
Reviewed 1 July 2015

We needed to book something quickly due to a family emergency. The quality inn in mount Vernon had the lowest rates. The staff is friendly and the rooms were ok. The beds were not comfortable and there were some suspicious stains on the washcloths. However, it was a nice perk to have a small refrigerator and microwave. There is free...

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1Thank TremontRaven
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Dear TremontRaven, I hope that you were able to tend to your family emergency without a hitch. The last thing you need to worry about when faced with urgent matters are details such as clean and safe lodging. Rest assured, we will be here with comfortable beds, a hearty breakfast, and five-star services should you be in the area again....

China
Reviewed 15 March 2015

I absolutely loved staying at Quality Iinn. I was in town for one night on business and seriously wished I could prolong my trip just so I could stay another night here. Everything was clean, up to date, and calming and luxurious. I would stay here again in a heartbeat. I love architecture, and staying in this amazingly style house...

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Helpful?
Thank Connie R
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hi Connie! I'm sorry to respond to your review so late. Reviews like yours energize us and empower us to continue working hard to make sure all of our guests have an excellent experience like yours. If you are ever in the area again, we would be more than happy to host your stay and be your go-to hotel in...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 1910 Freeway Dr, Mount Vernon, WA 98273-5439
Region: United States > Washington > Mount Vernon
Price Range: $109 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 68
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Also Known As:
Quality Hotel Mount Vernon
Comfort Inn Mount Vernon
Quality Inn Mount Vernon
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
1 question
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Tucson, Arizona
10 months ago

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Questions? Get answers from Quality Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator. 3 floors.”
teresaf84, 6 Mar 2017 | Read review
“can hear train crossing at night, not ideal if you're a light sleeper”
0326aw, 5 Mar 2017 | Read review
“Room away from freeway noise, if possible. Top floor.”
MeBeTraveling, 18 Dec 2016 | Read review
“If you want a good room, pay extra to stay at Holiday Inn or Best Western.”
968darbyb, 5 Jul 2016 | Read review
“Requested 2nd floor for added security as rooms were outside access.”
TwoForTheRoad8, 8 Apr 2016 | Read review
5 of 5