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BEST WESTERN PLUS The Inn at Horse Heaven

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274 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Mount Rainier Washington
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

A girlfriends getaway weekend and this BW was just right for our needs. We came for wine tasting and just to get a feel for what the area holds for future trips. I almost always choose BW+ as they tend to be a bit better than basic. Horse Heaven Inn did not disappoint. We will recommend and probably be back... More 

Helpful?
Thank StormyRainier
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for staying with us at the Best Western Plus Inn at Horse Heaven. Please come again soon. George Miller General Manager Best Western Plus Inn at Horse Heaven More 

Lake Tapps, WA
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Since we have already stayed at the Best Western Grapevine Inn twice (and loved it) we decided to try this Best Western. This is a nice hotel, but not as nice as the Grapevine Inn. The room was nice, but much smaller. We travel with a 5 year old and a 2 year old, and they both have blow up... More 

Helpful?
Thank CReisnouer
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for staying with us at The Inn at Horse Heaven. We appreciate the kind words and hope that you come stay with us again. George Miller General Manager Best Western Plus The Inn at Horse Heaven. More 

Boise, Idaho
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 weeks ago

We enjoyed our visit here and liked the location as well as the services. The breakfast bar was very nicely presented and food was delicious. It saved us time for our busy day of local adventure! Will definitely stay here again. The room was clean and comfortable and parking was very convenient making for a safe environment for an out... More 

Helpful?
Thank Barbara C
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for your kind comments and we hope to see you again soon at the Best Western Plus Inn at Horse Heaven. George Miller General Manager Best Western Plus Inn at Horse Heaven More 

Sumner, Washington
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016

We love this hotel. Great location for wine touring. There are a number of wineries within walking distance. Close to the Red Mountain region too. Nice pool an hot tub. Comfy beds. Clean rooms. We have been staying here for many years, we always come back to this hotel.

Review collected in partnership with Best Western

Helpful?
Thank ShellyW624
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for your kind comments. We are looking forward to seeing you again in the near future. George Miller General Manager Best Western Plus Inn at Horse Heaven More 

PALM DESERT
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 October 2016

Clean, convenient, good value with the usual pre-cooked breakfast. Very large facility with easy, quiet, convenient parking. Nothing extra special but sometime no "surprises" is a good thing. Except for one irritating issue: liquid soap dispensers in shower that are EMPTY! I told them about it when I checked out. They asked: did you notify us when you had that... More 

Helpful?
1 Thank Wizardo Z
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Z, I apologize for you running out of soap during your shower. Please come in again so that we can show you that we can meet your expectations or more. Thank you, George Miller General Manager Best Western Plus Inn at Horse Heaven More 

Seattle, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 October 2016

I stay at The Inn at Horse Heaven about once a month when I'm in town visiting my mom. I've stayed in hotels and motels all over the country and this is one of my favorites. The rooms are clean, comfortable and well appointed. The breakfast is delicious. And the staff are gracious, helpful and very friendly. Something I appreciate... More 

Helpful?
Thank cdmilton
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for your kind comments, looking forward to your next stay with us here at the Best Western Plus Inn at Horse Heaven. George Miller General Manager Best Western Plus Inn at Horse Heaven. More 

Snohomish, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2016

Time at the hotel was at a minimum but had a great time while there. The staff was excellent and very helpful. Hotel was very nice only negative was the ice machine in bldg 2 was broken and the conference room in that building seemed dated. Hotel was nice overall.

Review collected in partnership with Best Western

Helpful?
Thank Gridgirl65
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for your kind ratings. The ice machine was fixed and we are going through a complete renovation early 2017 which will update our conference room. Please come and stay with us again soon. Thank you, George Miller General Manager Best Western Plus The Inn at Horse Heaven More 

Prosser, United States
1 review
Reviewed 1 October 2016

The hotel has changed to non smoking. The rooms that were allowed for smokers still reek of stale cigarette smoke. I was changed to a room that had not been used by smokers. Hot breakfast food does not get changed out when it is down to the last in the pan; breakfast was horrible.

Review collected in partnership with Best Western

Helpful?
Thank Anne H
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

We apologize for the odor in the room, we are taking steps to deodorize any room that has been smoked in. Also, I have talked to the cooks about the issues with the breakfast and changes are being made. Thank you for staying with us. George Miller General Manager Best Western Inn at Horse Heaven More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2016 via mobile

Room was super clean and comfortable. No complaints there. Lots of religious quotes on walls and in room. I feel it's important to respect peoples religious beliefs, but I expect to not be proselytized to at a place of business, unless that business is a church. I'm sure the owners intentions are good, but it was really offensive to me.... More 

Helpful?
2 Thank ELPRT
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

I apologize for offending you, I would suggest in the future find a less Christian establishment. More 

Portland, Oregon
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 September 2016

We were on a one-night wine trip to Red Mountain. This hotel was appropriately named and just 10 miles from the wine region, with plenty of wineries and tasting rooms of its own, which we explored the next day. The hotel rooms were comfy - both couples were traveling with a dog, and the dog-friendly rooms were just as clean... More 

Review collected in partnership with Best Western

Helpful?
Thank Martha D
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Your kind comments are greatly appreciated. Please come again soon. Thank you, George Miller General Manager Best Western Plus The Inn at Horse Heaven More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS The Inn at Horse Heaven

Address: 259 Merlot Drive, Prosser, WA 99350-9533
Region: United States > Washington > Prosser
Price Range: $160 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS The Inn at Horse Heaven 2.5*
Number of rooms: 49
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Also Known As:
Best Western Plus The Inn At Horse Heaven Hotel Prosser
Best Western Prosser
Prosser Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Inn at Horse Heaven staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS The Inn at Horse Heaven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floor best for us and close to pool and spa.”
 of 5 bubbles barbaracZ3624XA, 29 Oct 2016 | Read review
“I like rooms on the second floor of Building A. They're a little quiet and the indoor pool and breakfast room are in this building.”
 of 5 bubbles cdmilton, 16 Oct 2016 | Read review
“Back side is quiter”
 of 5 bubbles donmyw, 16 Sep 2016 | Read review
“As for a room in the main building, where the reception area is located”
 of 5 bubbles CarloCowboy, 31 Aug 2016 | Read review
“Ask for a room on the side away from the freeway.”
 of 5 bubbles 881cheryla, 27 Jun 2016 | Read review
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