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Shilo Inn Suites Hotel Richland

196 reviews
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Traveller (14)
Room & Suite (14)
Dining (2)
Overview
  • Excellent21%
  • Very good23%
  • Average22%
  • Poor28%
  • Terrible6%
Travellers talk about
“columbia river”(19 reviews)
“big pool”(2 reviews)
“fried potatoes”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
2.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (196)Write a Review
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All reviewscolumbia riverbig poolfried potatoesrooms were cleanoutdoor poolwould stay here againthe tri cities areared lionbrockcherylmiaattendeesoregonexercisepropertiesrefrigerator
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1 - 5 of 195 reviews
Reviewed 7 November 2017

The Shilo shows its age; it's in need of updating. That said, my room was clean and the staff (housekeeping and front desk) were great. Since the restaurant is being updated it wasn't open but the kitchen did serve a free breakfast - bagels, cereal,...More

Thank K707ENlauram
Response from Ginny H, General Manager at Shilo Inn Suites Hotel RichlandResponded 8 November 2017

Thank you very much for your recent review. We are currently updating our hotel and you will see some great changes in the next few months. Thank you very much for choosing Shilo Inns!

Reviewed 22 October 2017 via mobile

For the last year breakfast has not been great. But with new resturant management I tried it today and was very pleasantly suppried the was tender ham, fried potatoes that were not rubbery and greasy but crunch on outside and soft in middle. Scrambled eggs...More

Thank LeslieGher
Response from Ginny H, General Manager at Shilo Inn Suites Hotel RichlandResponded 23 October 2017

Thank you very much for your review. I will pass your comments on to our New Restaurant Owner, he will be very pleased. I look forward to seeing you on your next visit. Thank you for choosing Shilo Inns!

Reviewed 4 September 2017

Because trip advisor has been taking political sides I gave up on trip advisor for a long time....but.... my Shilo Inn stay deserves a review...again. At check in I asked for one key (old fashioned metal key with room # on it) - they gave...More

2  Thank therealsherlock
Management response:Responded 6 September 2017

Thank you for your review. As we spoke yesterday on the telephone, I believe I can report this issue has been resolved. We apologize for not meeting up to your expectations and that is not the "Shilo Excellence" that we strive to provide. The Richland...More

Reviewed 28 August 2017

A group of us stayed specifically for the pool for our children and the pool was being "cleaned" and we were not informed of this when we reserved. I would compare the cost of this hotel to a "Best Western Plus-The $2.00 breakfast "cold breakfast"...More

1  Thank annajoanna64
Management response:Responded 29 August 2017

Thank you for your recent review of our property. I apologize that we did not meet your expectations, however, I would have to disagree with your comments. Our Complimentary breakfast is a good starter for the day. While it is a cold breakfast our bagels...More

Reviewed 22 August 2017 via mobile

I stumbled upon this Jem returning from viewing the solar eclipse in Oregon. Traffic got snarled so we stopped for a movie in a nearby town. Dusty and in need of any affordable bed I was so please to get a last minute booking at...More

Thank PAUL B
Management response:Responded 23 August 2017

Thank you very much for taking the time to review the Shilo Inn - Richland. John is definitely a great team leader! We are excited about all the changes here at Shilo, with the renovations just beginning really. There will be a lot to see...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$77 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$77 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (14)
Room & Suite (14)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Garglemel
10 September 2014|
Answer
Response from ShiloOffice | Property representative |
1. Download speed will vary with the number of users, but most of our Shilo properties average about 7,000 kbps. 2. Our pool is currently open from 8 am to 10 pm. It is an outdoor pool that is seasonal and will be... More
0
Votes
Room Tips
"Get a room on the outside that faces the Columbia River; it can get noisy on the inside rooms facing the..."
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"no tips for this place"
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"The pool is now open 24 hrs. If you want quiet, stay in an outer room."
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"ask for room at back of hotel for view of river. also quite."
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