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Holiday Inn Express Hotel and Suites Richland

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Holiday Inn Express Hotel and Suites Richland
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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Lake Stevens, Washington
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW

We stayed for family reunion and it was central in the tri cities. The rooms were clean and we were able to bring our dog with us. We stay at holiday inn express quite often since they are so consistent on service and quality, as well as clean.

Thank Keith M
2 reviews
Reviewed 4 weeks ago via mobile

The outside of the hotel is nice as well as the inside and breakfast however the beds were so cheap and hard it literally hurt my body to lay on it for any length of time... if you have back issues of any kind or don't like sleeping on a hard board I highly recommend looking somewhere else

HotelStaffRichland, Public Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Valued Guest, Bed comfort is so personal. some people love a hard bed, some prefer a soft bed, sometimes couples don't agree and spend thousands of dollars on different beds. When beds become worn and over used they start off as firm end up soft as they develop a sag. When that sag reaches over an 1" it's time... More 

Marana, Arizona
Level Contributor
105 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago

The room was a decent size. It was nice and clean, with a comfortable bed (choice of soft and firm pillows on bed). Nice big, long bathroom counter. Wifi was slow to nonexistent. The cable would occasionally drop out. We had a bath tub that would drain extremely slow, so you had to shower in a lake. We notified the... More 

Thank WanderingYank
Bucks County, PA
Level Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago

Pleasant place. Pet friendly, $10.00/night surcharge. Clean, comfortable, fresh linens. Assorted fresh cookies in lobby. Pool. Breakfast (included): Pre-made omelets, bacon, turkey sausage, breads/bagels, creme cheese, yoghurt, pancakes, beverages. There was an air compressor that vibrated all night.

Thank Compassrose87
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Compassrose87, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. I am happy to know that you were satisfied with the comfort and cleanliness of the linens, and the breakfast selections were at par. However, we sincerely apologize for any inconvenience the... More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

Beautiful facility, super clean. Close to shopping and restaurants. Centrally located in the middle of the Tri-Cities. The front desk staff was pleasant and professional. I will definitely recommend this hotel and I will return.

Thank Skatouli
White Salmon, Washington
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 September 2016

This was a very nice Holiday Inn Express. Everything was clean and worked. Our room was bigger than expected with a balcony, couch and kitchenette. The pool and jacuzzi were very clean AND open 24/7!!! The only downside is the soda machine on the 1st floor ate my dollar!!! On that note, they had a very nice vending area on... More 

Thank Timruns
Beaverton, Oregon
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 August 2016

This is an excellent example of a Holiday Inn Express hotel. We have found traveling that this chain is comfortable, clean and better than some 3-4 star rated hotels. They are always very well maintained, excellent hot breakfast, comfortable beds with choice of pillow firmness, hot showers with curved curtain rods. This hotel was no exception. Lobby decor is modern... More 

Thank Kathy D
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016 via mobile

I have stayed here several times on business and I am never disappointed. The exterior and interior is clean and well maintained. The staff is friendly and efficient . The room is perfect and I get a great night sleep in the comfortable bed. I will definitely stay here again.

Thank Kathy A
Burien, Washington
Level Contributor
373 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed 19 August 2016

Nice people checked us in. Room clean and roomy and well laid out although a few more convenient wall plugs would have been nice. Air conditioning was rather noisy. I was a little upset when we checked in and they said breakfast was at 6:30 as we needed to leave by 6:40. We went down at 6:15 and most of... More 

Thank Angeles
Hyderabad, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2016 via mobile

Thanks to the excellent staff and the excellent facilities, my stay at the Holiday Inn in Richland was a delightful experience. The hotel upgraded me to a bigger room at no extra cost when we had a family member join us at the last minute. We checked in late at night but the front desk staff still took the time... More 

Thank MMJoshi2607

135 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (29)
Dining (10)
Room/Suite (33)
Business Centre/Function Rooms (1)
Bathroom (2)
Pool/Beach Area (5)
Other (45)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Richland, WA is located in the heart of the Tri-Cities (Pasco, Richland, Kennewick). Located just South of the Columbia River we're just minutes from Pasco/Tri-Cities Airport (PSC) and even closer to the TRAC in Pasco. Government employees love our location. Discounts offered Sunday - Thursday nights to Washington State Employees and Federal Employees. Please call the hotel to see if you qualify for the 'Government Rate'. Our hotel is located near the heart of Richland, Washington, just south of the Columbia River. Our hotel is three miles from Columbia Pointe Golf Course. The Holiday Inn Express Richland hotel is a three storey hotel with 82 rooms. Most suites include a panoramic view towards Richland with balconies overlooking the Columbia River Valley as well as connecting rooms and cribs. Enjoy our complimentary Express Start breakfast buffet, 24-hour indoor/outdoor tropical pool and spa, exercise gym, and business center with high-speed wireless Internet access. Laundry/valet services, guest laundry facility, meeting/banquet facilities and audio/visual equipment are also available in our Richland hotel. Area business's include: Flour, Hanford, Bechtel, Department of Energy, Toyota Center, TRAC, ConAgra Foods, Lamb Weston, Kohl's, Macy's, Hammer, and more. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Richland

Address: 1970 Center Pkwy, Richland, WA 99352-8651
Region: United States > Washington > Tri-Cities > Richland
Price Range: $128 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Richland 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Richland
Richland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Richland staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel and Suites Richland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view.”
 of 5 bubbles Skatouli, 2 Nov 2016 | Read review
“Top floor was quiet”
 of 5 bubbles Triumph1970, 15 Aug 2016 | Read review
“See if they will upgrade you to a suite at no charge.”
 of 5 bubbles 170haroldm, 21 Jun 2016 | Read review
“We had a suite on 2nd. floor. No noise where we were, #224. Auto' upgrade we didn't expect.”
 of 5 bubbles tonif966, 21 Feb 2016 | Read review
“If you can get one of the few rooms with a balcony, nice to get fresh air.”
 of 5 bubbles allisg2015, 14 Sep 2015 | Read review
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