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Oh, where to begin? The main issue with this place seems to be their lack of organization and communication amongst employees. My group of 16 reserved rooms here several months in advance. One couple called to confirm their reservation about a month before our stay...More
In addition to being a very shabby property, their ad is misleading as to parking. For nights other than the night you are staying there is a charge for additional parking days. On their shuttle vans parking charge is $8--NOT TRUE. I was charged $9....More
I stayed at the Sutton Suites three different times during a week of travel to Seattle. My first night was less than great. I came in late, got a room the previous visitor must have smoked in, left before breakfast (limited selections) the next morning....More
This was probably once a nice place to stay but it has definitely been allowed to deteriorate. The only plus was the desk clerk, Jas, who tried to be helpful. When she saw that I walk with a cane she moved us from the third...More
The rooms were average. The breakfast was sufficient. But, what really stood out was the shuttle service. They not only shuttle to the airport, but also to the Pier for the cruise ships. There is no extra charge for the long drive to the Pier.
Response from heidi192016 | Reviewed this property |
I had my car there for a week while on a cruise as part of a park, fly, cruise package. Beware of the shuttle drivers. The one we had did not know the route from the cruise port back to the hotel and drove very dangerously... More
I had my car there for a week while on a cruise as part of a park, fly, cruise package. Beware of the shuttle drivers. The one we had did not know the route from the cruise port back to the hotel and drove very dangerously. The hotel is vclose to the airport and should be a safe shuttle ride. Not sure if there are exact shuttle hours, but they seemed very accommodating.
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"All rooms have access to parking level so not bad, some stairs however."