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The Madison Inn by Riversage

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#22 of 46 Hotels in Spokane
Certificate of Excellence
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The Madison Inn by Riversage
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195 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Reviewed 5 days ago NEWvia mobile

This motel is literally across the street from Sacred heart medical center. They give a bit of discount for patients. It is very basic. Clean beds and bathroom, it has updated furnishings, But flooring really needs a good clean or replacement. It has a small fridge and microwave. I was quite put off that the coffee pot is in the...

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Helpful?
Thank Jen A
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank you for staying at The Madison Inn by Riversage, Jen. First and foremost, we hope your mom is on the mend and feeling better. In the first part of 2017, our hotel did complete a major renovation, including the lobby space and all new guestroom furniture. It looks great! While we are adjacent to the Sacred Heart Medical Center,...

Kalispell, Montana
Reviewed 3 weeks ago

Spokane's inexpensive secret. Staff extremely helpful - this is not a huge chain and you get personal service by phone or at the desk. Location is actually very convenient to downtown once you learn the route in and out. Usually much quieter than other Spokane downtown hotels except perhaps the ones north of $230 a night. Location is on (south)...

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Thank JOEMONTANARIAN
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank you for letting us know you enjoyed your stay, JOEMONTANARIAN! We are an independent hotel, and we love our home in the South Hill neighborhood of Spokane. Our guests' comfort and convenience is absolutely our #1 priority, and we will do all we can to ensure you love your time at The Madison Inn by Riversage and Spokane. We...

Juliaetta, Idaho
Reviewed 12 March 2017

This property has done lots of renovations since our last stay. Close to hospitals and handy for downtown stays on a budget. The staff was extremely helpful and the room was comfortable and clean. We are retired hotel owners and are aware of details in the hospitality business. We really enjoyed our stay.

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Thank jedilling
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

It means so much to hear you enjoyed your stay, jedilling! We did just complete a full property renovation and are looking forward to welcoming upcoming guests with our new guestroom furniture, carpet, and lobby finishes. Our South Hill neighborhood location puts use within an easy distance to downtown (without having to deal with a downtown area), fabulous restaurants, and...

Seattle, Washington, United States
Reviewed 7 March 2017

I recently spent 3 days at Madison Inn while my sister was in hospital. We needed insurance paperwork from her home so I asked front desk about fax machine and they gave me the number. When the paperwork was faxed, it was all messed up and the front desk kept at it till I had all the pages. Then when...

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Helpful?
Thank Wilma R
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

First and foremost, we hope your sister is feeling better, Wilma. No matter the reason for a guest's visit, we at The Madison Inn by Riversage strive to make the stay as comfortable and convenient as possible. Whatever we can do to make your time in Spokane great, we'll do it! We're more than happy to help. Thank you for...

Reviewed 19 January 2017

My room was changed and I was located above the street and did not get any sleep because it was very noisy all night. I asked for an 8 am wake up call and did not receive it. Luckily I was not asleep. I had to park over a berm, the parking lot was worse than a ski lodge. I...

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Helpful?
Thank Darlene G
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We hope you're feeling better, Darlene. Unfortunately, you visited Spokane during one of the snowiest January months on record -- the city has received over 36 inches since the new year. We, like the remainder of the city, are doing our best to keep up the good fight against the snow and slick by regularly pouring de-ice over the sidewalks,...

Reviewed 10 January 2017

We really enjoy staying at The Madison Inn, Spokane. Great location, close to everything, but quiet. The rooms and the hotel in general are really nice, up to date and clean. Well lighted and safe. Staff are outstanding. Very polite, friendly and professional. The guy taking care of the outside areas was great, even though it was like 9 degrees...

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Helpful?
Thank Raymond M
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank you very much for letting us know how much you enjoy your stays at The Madison Inn by Riversage, Raymond! We aim to make your stay as pleasant and comfortable as possible, and we're glad we have succeeded. During future stays, please don't ever hesitate to let us know if there is anything else we can do for you....

Tri-Cities, Washington
Reviewed 9 January 2017

We have stayed here twice when family members needed medical procedures. The location adjacent to the hospital is quite convenient but finding it can be a bit tricky. Thankfully the desk attendant talked us through the directions. Our first stay we had a room on the 2nd floor, which smelled musty. The furniture was plain, and appeared a bit worn....

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Thank hazelnutman
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We hope your family members are feeling better, hazelnutman. We're not sure when your last stay was, but the Madison Inn by Riversage just completed a thorough renovation: replacing all guestroom furniture, carpet, and other parts of the common areas. We hope you come back to see our fresh and updated look soon -- no matter the reason for your...

Spokane, Washington
Reviewed 5 January 2017 via mobile

Stayed here the night before a knee surgery. I use a wheelchair and they put me on the floor with easy access to the crosswalk to the hospital. The check in person was really nice and informative. Very clean and refreshing rooms. The parking lot leaves a little to be desired when there is snow/ice on the road, but it...

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Helpful?
Thank Sandyloam64
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We're thrilled to know we could make your stay as comfortable and convenient as possible, Sandyloam64! Any parking lot in the Spokane area, especially our South Hill neighborhood, can be a bit challenging in winter conditions. We therefore have snow shovel and plowing services out to the property frequently whenever winter weather is in the region. We hope your knee...

Colorado Springs, Colorado
Reviewed 4 January 2017

We stayed here due to proximity to the hospital. The hotel is very nice and clean. The lobby was decorated for Christmas and very cozy with a fireplace. Rooms were clean and well appointed. The heat/air unit had an option for "fan only" which was great for background noise. My only complaints were that the morning coffee was disappointing and...

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Helpful?
Thank ColoradoM0m
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank you for letting us know how much you enjoyed your stay at The Madison Inn by Riversage, ColoradoM0m! We strive to make your stay as "home away from home" as possible. Available in our lobby 24/7 is premium-branded Craven's coffee. If, however, you need something different, the front desk is always happy to recommend a local coffee shop for...

Manchester, Washington, United States
Reviewed 19 November 2016 via mobile

We stopped here for the night on our way back home to the Seattle area from Glacier Park, MT... It was so close to the I90 freeway, and well appointed. Beds were comfortable, free breakfast was great! They are attached in some way to an adjacent hospital, so registration took a bit, but otherwise it was a very good experience.

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Thank CM_G279
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank for you letting us know how comfortable and convenient we could make your road trip from Glacier National Park, CM_G279. It's our #1 priority! We are adjacent to the Sacred Heart Medical Center, but guests stay with us for a variety of reasons. Proximity to the freeway, downtown attractions, as well as all the eating and shopping Spokane's South...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Madison Inn by Riversage - Spokane WA Clean, Quiet, Friendly, Affordable Lodging, Situated Next to Providence Sacred Heart Medical Center and Children's Hospital, Close to Restaurants, Downtown and Entertainment Venues, Free Hot Breakfast, Pet Friendly, Microwaves & Refrigerators (Available), Irons & Board, Hair Driers, Individually controlled HVAC, Free Wi-Fi, Completely Non-Smoking Facility, Room service meals available from the hospital, delivered to the patient's hotel room, for a charge. Exceptional Value and Comfort. ... more   less 

Additional Information about The Madison Inn by Riversage

Address: 15 W Rockwood Blvd, Spokane, WA 99204-2311 (Formerly The Madison Inn by Riverstone)
Region: United States > Washington > Spokane
Price Range: $127 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Madison Inn by Riversage 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
The Madison Inn By Riverstone Hotel Spokane
Madison Hotel Spokane
The Madison Hotel By Riverstone
Hotel Style:
#3 Best Value Hotel in Spokane
#12 Business Hotel in Spokane
#14 Romantic Hotel in Spokane
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Questions & Answers

Questions? Get answers from The Madison Inn by Riversage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Entry and Lobby are on the 3rd floor”
JOEMONTANARIAN, 29 Mar 2017 | Read review
“We were on the top floor and it was very quiet. They have an elevator which we were close to but we didn't hear it operating.”
jedilling, 12 Mar 2017 | Read review
“2nd floor room was huge”
167wilmar, 6 Mar 2017 | Read review
“Not above the street.”
, 19 Jan 2017 | Read review
“3rd or 4th Floors are best, facing the parking area.”
raymondm681, 9 Jan 2017 | Read review
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