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Hotel Murano

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#3 of 28 Hotels in Tacoma
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Hotel Murano
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2,769 Reviews from our TripAdvisor Community

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Showing 2,757: English reviews
Dublin, Ohio
Reviewed yesterday NEW

I stayed at Horel Murano in business last week for the first time. I will be back. The staff is excellent, the facility is clean and the environment is upbeat. It's a good, easy to find location conveniently located about half way between Seattle and Olympia. Food was good at the restaurant. There are many very good places to eat...

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Helpful?
Thank Frank P
Milford, New Hampshire
Reviewed 2 days ago NEW

What a unique and comfortable hotel in downtown Tacoma. Lyapa, at the front desk, was very friendly and helpful and each floor highlights an artist. I was on the 7th Floor featuring Jessica Townsend and her blown glass artwork! Loved her quote, "You know the feeling when you find the perfect size, and we're not talking diamonds!" As a matter...

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Thank airwolfe1
Toppenish
Reviewed 2 days ago NEW

Hotel Murano is a beautiful hotel, with great views. Depending on the location of your room, you have a comfortable sleep. Not all rooms are sound proof and their is a lot of elevator and hallway noise. The staff is great and the hotel is very accommodating.

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Thank 896alicia2020
Vancouver
Reviewed 2 days ago NEW

The hotel room was below average for an otherwise classy, upscale hotel. The bath towels were very thin and not very absorbent. There was not much space in the room and one bed was so close to the bathroom door that you had to be careful not to hit the door when you got up. Also, we had to call...

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Thank ianmW428TC
Los Angeles
Reviewed 2 days ago NEW

Mostly it was a good experience however the bathtub drain didn't shut fully. It was easy to use but my bath was 5 minutes long as the water just drained away. Also the shampoo and conditioner bottles were so thin that when I tried to grab them they fell through the gaps between the metal mesh that was the shampoo...

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Thank michaelnQ6947KP
Orting
Reviewed 2 days ago NEW

A company Christmas Party and our 29th Anniversary. A very Cool Hotel! Had an issue come up but the Hotel Morning Representatives took care of it. I don't want to rate the hotel badly for it. Because I don't feel it will happen again. So overall had a wonderful Christmas party strongly recommend their facilities for a party and our...

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Thank B4303MLmichelleh
Tacoma,
Reviewed 2 days ago NEW

Just returned from overseas. Needed some R&R. The hotel employees were gray and the service was excellent. What happen to the Military discount? I was going to buy a bottle of water however, It was priced to high

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Thank rezieb
Eugene
Reviewed 2 days ago NEW

This is a great hotel for conducting business in Tacoma. Modern and artistic atmosphere with a friendly staff. Close walking distance to shops and nice views from the upper floors. This was my second stay and I will stay again!

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Thank aliH1273CQ
Reviewed 3 days ago NEW

Stayed at the Murano 2X recently, look forward to stay again. Great local, eat at Pacific Grille, bus and rail close for trips. Modern lobby & rooms. The Murano is spectacular, I suggest staying here.

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Helpful?
Thank Cheryl M
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Cheryl M, Thank you for your feedback. I would like to thank you for your recent stay with us and posting your review. It was a pleasure to have you as our guest and we are pleased to learn from your comments that your experience was enjoyable. Kind regards, Javid Almammadov

Reviewed 3 days ago NEWvia mobile

We stayed at the hotel for convenance to the Tacoma dome for a function. The hotel is centrally located for shopping and restaurants. The hotel personnel are extremely friendly, going out of their way to make you feel comfortable. Highly recommend this hotel.

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Helpful?
Thank Stephen H
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Stephen H, I would like to thank you for your recent stay with us and posting your review. We are really very much pleased that your experience was indeed enjoyable & memorable. I appreciate you taking the time to praise our team for the work that they do. We look forward to welcoming you back soon. Kind regards, Javid...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: $157 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Guys would probably like the seventh floor. ;-)”
 of 5 bubbles airwolfe1, 5 Dec 2016 | Read review
“Higher floors for views. Near elevator or stairs are very quiet too.”
 of 5 bubbles cherylmP7451TL, 4 Dec 2016 | Read review
“the higher the floor, the better the view !”
  • Looking east, you'd see Mt Rainier on a clear day
 of 5 bubbles Heidi206, 4 Dec 2016 | Read review
“Patron level comes with continental breakfast and access to snacks/drinks in the lounge.”
 of 5 bubbles jammastere, 30 Nov 2016 | Read review
“Comfort and class”
 of 5 bubbles hannahbU3509YU, 27 Nov 2016 | Read review
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