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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Murano
Hotel Murano
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2,945 Reviews from our TripAdvisor Community

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Showing 2,933: English reviews
Beresford
Reviewed 11 August 2016

The hotel is beautiful, and very comfortable. THe staff was amazing and friendly, from check in to check out everyone was dedicated to providing us with a great experience. I would also recommend the in house resteraunt, delious food. With all that said, my favorite part were the beautiful bathrobes waiting for us after a long day. Thank you South...

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Helpful?
Thank T265AAkarenk
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear T265AAkarenk, I am so happy to learn that you found our service and facilities to your absolute satisfaction. Our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. Thank you again for your kind feedback and looking forward to welcoming you back soon. Kind regards, Javid Almammadov

Clackamas
Reviewed 11 August 2016

Hotel was beautiful. We enjoyed the art work that was displayed. The bed was amazing! We attended a conference there at the hotel, the space was laid out well, plenty of drinks, snacks on hand. The many staff members we came in contact with were polite, and knowledgeable.

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Thank 205jilli
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 205jilli, Thank you for staying with us. I appreciate you taking the time to praise our team for the work that they do. We look forward to welcoming you back. Kind regards, Javid Almammadov

Longview
Reviewed 10 August 2016

We stayed in this hotel for a two day conference we were attending. Check in was easy, the rooms were nice enough. We went to the lounge and the restaurant. Both were good. It would be nice if the hotel had a coffee bar other than the restaurant. Had to walk two blocks to get coffee. Overall it was a...

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Helpful?
Thank U5423CFpatriciam
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear U5423CFpatriciam, Thank you for the your recent stay and feedback. I am happy to learn that you enjoyed your experience with us. Regarding your comment on the coffee bar, please kindly be informed that we do have nice Lobby bar operating from 04:00 PM to 11:00 PM and i am sorry that our Front Office team didn't make you...

Sunnyvale
Reviewed 10 August 2016

I thoroughly enjoyed my stay here. The room was very comfortable and every employee I encountered was friendly and helpful. It's a beautiful hotel and it is clear the people who work there take great care in its maintenance. Thank you!

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Thank katrinaw137
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear katrinaw137, Thank you for choosing Hotel Murano for your recent stay in Tacoma. I appreciate you recognizing our team for the great work that they do! We hope to see you again. Kind regards, Javid Almammadov

Los Angeles, California
Reviewed 10 August 2016 via mobile

My husband and I opted to stay here for 2 nights rather than paying an arm and a leg in downtown Seattle. We were happy we did! Besides saving a significant amount of money, our stay was extremely pleasant. Check in was a breeze and our room was surprisingly spacious. The bed was so comfortable and we really didn't have...

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Helpful?
Thank Carolinelomeli
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Carolinelomeli, I am so delighted that you enjoyed your stay with us. Thank you for your kind review. Look forward welcoming you back soon. Kind regards, Javid Almammadov

Greensville
Reviewed 10 August 2016

The art glass is exquisite! I would recommend taking the time to view all of the floors. My colleagues and I spent time visiting each floor and choosing our favorite artists. Check in was not as smooth as it might have been just because there were so many people there. We were not told where our training was going to...

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Helpful?
Thank susanaY8716XA
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear susanaY8716XA, Thank you for taking time to share your experience at our hotel. I am happy to read you were generally satisfied with service and facilities. Regarding you comments on check in process, please rest assured that i will share with our Front Office team to take corrective actions to prevent recurrence. We look forward to welcoming you back...

Sequim
Reviewed 9 August 2016

The parking was easy, staff was great and friendly but left us alone, no issues. The only thing I wished was that the double beds were queens, they are quite narrow! But me and four kids slept just fine, me and the baby in one, two kids in the other and the third camped out on the sofa. It was...

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Helpful?
Thank sharonfI7327HW
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear sharonfI7327HW, Thank you so much for taking the time to review us. I am happy to read that you were generally satisfied with you stay and you comments/suggestions will be taken into consideration in the future. We hope to see you soon. Kind regards, Javid Almammadov

Halfmoon Bay
Reviewed 9 August 2016

This is a great hotel. We had a lovely view of the water. We were at a conference and the hotel was very busy. The staff handled the large number of people very well. We loved the different art on each floor and spent lots of time taking it all in.

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Thank 311sylviab
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 311sylviab, Thank you very much for you kind attention & posting such positive feedback. We look forward to welcoming you to our beautiful Hotel Murano again soon. Kind regards, Javid Almammadov

New York City, New York
Reviewed 9 August 2016

My wife and I had a wonderful stay at the Hotel Murano. The staff ,the location, the room with the view of the city and Mt.Rainier. And especially the decor and the art with artists bio on every floor, excellent. If you love art, Tacoma has the vibe and the Murano is the place to stay.

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Helpful?
Thank karenarthurh
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear karenarthurh, Thank you so much for such a wonderful review. We are very happy to learn that you thoroughly enjoyed your stay & will be looking forward to welcome you again here at our hotel very soon. Kind regards, Javid Almammadov

Camas
Reviewed 9 August 2016

Very nice accommodations for the seminar I attended. The only problem I had was finding an outlet near the bed to hook up a machine I need to have on at night. When my card key didn't work, the staff helped me quick and efficiently.

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Helpful?
Thank donaldsharong
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear donaldsharong, Thank you very much for your review. We are so pleased to learn that you were generally satisfied with your stay. Please accept our apologies for the problems you faced with the room key. Our key cards have a magnetic strip that sometimes can be effected when in close proximity to magnetized objects. I am happy that our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: $214 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Questions? Get answers from Hotel Murano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
 of 5 bubbles done404, 16 Feb 2017 | Read review
“If you have to stay here - pay extra to stay on the 25th floor - has a lounge with breakfast - continental, but pretty good.”
 of 5 bubbles E196UIloris, 15 Feb 2017 | Read review
“Ask about how hard or soft the bed is. Mine did not have a pillow top.”
 of 5 bubbles peteroQ5934IM, 9 Feb 2017 | Read review
“Enjoy the glass sculptures”
 of 5 bubbles GMS1556, 6 Feb 2017 | Read review
“Higher floors offer better views of either Mt Rainier or Commencement Bay.”
 of 5 bubbles , 2 Feb 2017 | Read review
5 of 5