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Conveniently located off Interstate 5, minutes from the Tacoma Dome, McChord Air Force Base and Ft Lewis Army Base, the 132 room Shilo Inns Tacoma is the ideal place to stay. Getting around is cheap (free) and easy on the Tacoma Link light rail that connects one end of downtown Tacoma...
The morning staff were great! Very responsive and helpful.
It may have been because the morning staff were so good but the evening staff was just okay. Not bad but I find it tacky to see the staff outside the front door smoking. Everyone deserves...More
We've stayed at other Shilo properties in the past. This had to rank near the bottom. It's old and run down. The carpet in the room was dirty. The beds were OK and the bathroom was clean. Breakfast area is small and was so crowded...More
Was disappointed to find the Steam/SPA rooms were not working. The indoor pool temperature was cool. Bathroom floor wet after each shower because curtain short and not wide enough. The breakfast had a good variety and the area was clean. Friendly staff.
hotel was great breakfast good also dining area a little strange right when you come into the hotel nice area just a little different room was good needed a vacuum found cookie s on the floor staff was very nice cmae at 3 but had...More
My husband and are three small boys stayed two nights. We picked Shilo because of the great rate and also location to our destinations in the area. Fortunately my poor rating isn’t based on anything catastrophic however it was a lot of little things that...More
2 Thank sgweaver80
Response from ShiloInnandSuitesMgr, General Manager at Shilo Inns TacomaResponded 3 weeks ago
Thank you for taking the time to provide us your feedback. Our goal is always 100% guest satisfaction and we clearly didn't meet your expectations during your stay with us. Please know that these issues are not common business practices for us. I would invite...More