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Where to begin... how is this place even allowed to operate as a Holiday Inn?! There are homeless, drug users, and pristitutes everywhere. The hotel is old and dirty and the staff does not care at all. I would never bring my children here. Don't...More
1 Thank windycitytrvlr2016
Response from IHGService, Guest Relations Manager at Holiday Inn Express TacomaResponded 4 September 2017
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these into account and would like to follow up with you....More
I stayed here for 2 nights for a family trip to the seattle area. The inside of the hotel was nice and well kept, they had breakfast in the morning (standard HI Express fare) and they also had fresh baked cookies each evening- a nice...More
Response from Kiaya R, Front Office Manager at Holiday Inn Express TacomaResponded 4 September 2017
Thank you for your feedback. We are glad to hear our hotel and your room met your needs.
We were in this hotel for over a week, a necessity due to some business and family issues. Our room was fine. It was big and comfortable. Overall, the hotel itself was okay, and in line with what I have come to expect from Holiday...More
Thank Rosemary W
Response from IHGService, Guest Relations Manager at Holiday Inn Express TacomaResponded 12 August 2017
Hi Rosemary W,
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward the level of service rendered by our hotel staff members, it is regrettable to learn that your overall stay was...More
This Inn is quirky and not in a good way. To start, the area is in transition with many businesses going in and out. The owner has chosen to put a fence around the parking lot that makes it very hard to see when pulling...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express TacomaResponded 10 July 2017
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your fair individual ratings toward our property's overall cleanliness including the quality of sleep you have had, it is regrettable to learn that you only found...More
We spent two nights here and our stay was a mixed bag. The good was the breakfast and the hot tub in the room. The bad was an air conditioner that was functioning adequately and a so-so location. There are other hotel choices in the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express TacomaResponded 6 July 2017
Thank you for your feedback regarding your stay at Holiday Inn Express Tacoma, WA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bathtub and breakfast.
However, I'm sorry...More