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Holiday Inn Yakima

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#8 of 24 Hotels in Yakima
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Holiday Inn Yakima
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172 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Dublin
Reviewed 29 September 2016

When you book a holiday inn, you know what you are expecting. Decent rooms, comfortable beds and it to be clean. We bought drinks at the bar and found the receptionist helpful. Apart from that we didnt do much else. It was a quick one night stop over.

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Helpful?
Thank loopysilvette
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hi loopysilvette, Thank you kindly for the review about your recent stay with us! We appreciate the nice comments towards our helpful team members, and we are happy that you enjoyed our comfortable and clean rooms as well! We hope we did a good job representing the Holiday Inn brand, and invite you to come back and visit us ANY...

Bradley, California, United States
Reviewed 21 September 2016

Members of our Car Club were attending the Ponies in the Sun Car Show and we booked well in advanced. We got a group rate and was told they would have a car washing area for us to freshen up our cars after the 200 mile drive. At Check in they had no idea what we were talking about. Maintenance...

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Helpful?
Thank Fred G
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Fred, Thank you for providing feedback regarding your recent stay with us. We really enjoyed having your group stay with us this year. We would like to apologize for dropping the ball on our Restaurant service. We will be using your experience to learn from, and improve our service for future guests. We hope you will see fit to...

Brunei
Reviewed 28 August 2016

Enjoyed our stay at the Holiday Inn in Yakima. The hotel was clean and tidy. The room was of a good size. We all commented on how comfortable the beds were. We have stayed in many hotels of different brands all over the world and I must say these beds impressed, most certainly the most comfortable we have experienced. I...

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Helpful?
Thank T0mS
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello T0mS, We would like to thank you for the great review regarding your recent stay with us! Our main goal here is that every guest have a great experience, leave with a smile on their faces, and the desire to return. We are so happy that we achieved this with you, and your family! Thank you also for commenting...

Reviewed 26 August 2016

I frequently visit Yakima and always stay at the Holiday Inn. The staff is always so welcoming and friendly. I usually don't want to leave the hotel for dinner, so I eat in the lounge. Stephanie the bar tender is warm and extremely helpful, however, on my last visit I overheard Stephanie being put down and talked to about her...

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Helpful?
Thank Tiger31276
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Tiger31276, Thank you so much for submitting a review regarding your recent stay with us! We very much appreciate the kind words towards our great team members. We have a very close-knit family, and our staff are truly our most important asset! As you mentioned, Stephanie is amazing...she is always helpful, genuine, and courteous. We apologize that you witnessed...

Oregon, USA
Reviewed 24 August 2016

Spent one night at this hotel on our road trip. We wanted a single stop location to rest and eat. This hotel provided an excellent choice for both. Nice clean room, good service and a good meal in the lounge. We got everything we were looking for. We will stay here again should we come back to town.

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Helpful?
Thank OregonJoe
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello OregonJoe, Thank you so much for the great review! We are extremely pleased that you enjoyed your stay with us, and had the opportunity to eat at our amazing restaurant! We also appreciate the kind words you shared about our clean facilities and great team! We wish you safe travels, and look forward to having you back the next...

Reviewed 19 August 2016

I really want to like this place more than common sense is allowing me to ... the rooms by them selves are fantastic ... the secured parking gives an incredible sense of added security if you're a business traveler like I am when I've stayed here in the past and you're not wanting to completely unload your vehicle for one...

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Helpful?
Thank John H
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello John H., We would like to thank you for submitting a review regarding your experience with us. We appreciate you taking the time to let us know how we are doing. We would like you to know that your concerns will be addressed, and not just within the Bistro. We truly do care about each of our guests having...

Puyallup
Reviewed 16 August 2016

The hotel was very expensive due to soccer tournament in town. The room was modern, clean, nice shower head, many television channels, free wi-fi for IHG Members. Bed was comfortable and A/C worked well (it was 99 degrees outside). Nice little bistro/bar downstairs but limited hours. No free breakfast at this brand name. Fitness center had four cardio machines, no...

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Helpful?
Thank Bruce W
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Bruce, Thank you so very much for your feedback, it helps us make our hotel the best it can be. We are happy to hear that you were satisfied with the amenities we offer, such as our comfortable, clean, and well appointed rooms. I agree with you that we have a great Bistro/Lounge, the hours of operation take into...

Perth, Australia
Reviewed 14 August 2016

Nice, comfortable place to stay. Little noisy as we were right near the lifts. Check in clerk didn't know what the deal or price was for breakfast even though we had looked online that it was an extra $10 or 20 for 2 guests for buffet and wanted to confirm. Didn't bother anyway after that and used the mini fridge...

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Helpful?
Thank blondemummy
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Blondemummy, Thank you so much for providing feedback regarding your recent stay in Yakima with us! We would like to apologize that our Front Desk agent did not have the details you requested, I will personally follow-up with our Front Office Manager to ensure all of our guest service agents are up to date on that information. We very...

Reviewed 19 July 2016 via mobile

Good, clean place to stay, very comfortable. The clerk wasn't that friendly, which affects my review. The clerk should have been more accommodating to guests if they appreciate repeat travelers. He was much nicer after realizing we were Gold Members, for whatever that's worth at that point. It was near midnight and we were traveling with a baby. It wasn't...

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Helpful?
Thank Robin N
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Robin N., Thank you so much for taking the time to provide feedback regarding your recent stay with us! We are so very sorry that you did not receive a more welcoming and friendly greeting for your arrival. We know how this sets the tone for the entire stay, and will share your review with our team members so...

Abingdon, Virginia
Reviewed 18 July 2016 via mobile

Found one rate online so we stopped. They would not honor it so we booked it online in the parking lot and went back in. Room was very nice but should have included breakfast like Express does. Would have given 5 had it not been for the pricing issue.

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Helpful?
Thank Mi2Boys
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello, Thank you for your feedback regarding your recent stay with us. We appreciate you staying with us while in the Yakima area. We apologize about the confusion with the pricing, many of the online sources we offer have specific stipulations about the reservations...and this is most likely why the desk agent was unable to match the online rate. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Yakima

Address: 802 East Yakima Avenue, Yakima, WA 98901
Region: United States > Washington > Yakima
Price Range: $169 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Yakima 3*
Number of rooms: 114
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Also Known As:
Holiday Inn Yakima Hotel Yakima
Hotel Style:
#2 Business Hotel in Yakima
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Yakima staff and other travellers.
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Questions? Get answers from Holiday Inn Yakima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You get the best rate when you call the hotel directly, not use a booking service.”
 of 5 bubbles KWendellA, 22 Nov 2016 | Read review
“Ask desk staff to assure you that no one will disturb your sleep.”
 of 5 bubbles LuViPortland, 23 Oct 2016 | Read review
“Ask to be away from the railroad noise.”
 of 5 bubbles Cruisers58, 7 Oct 2016 | Read review
“Ask for higher floor towards back of hotel overlooking carpark and away from elevators.”
 of 5 bubbles T0mS, 28 Aug 2016 | Read review
“All rooms faced East or West. South Yakima Ave. is North of the hotel, so no rooms actually face that busy, noisy street.”
 of 5 bubbles WenatcheeWayne, 17 May 2016 | Read review
5 of 5