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Hilton Garden Inn Yakima

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#3 of 24 Hotels in Yakima
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Hilton Garden Inn Yakima
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503 Reviews from our TripAdvisor Community

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Showing 498: English reviews
nebraska
Reviewed 26 March 2017 via mobile

Although the service was exceptional the hotel definitely wasn't. It was just a quick stop over so we didn't need anything fancy. Getting to the room was like a maze. The hallway wasn't very well lit. But the room was comfortable.

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Helpful?
Thank myfanwys
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear myfanwys, Thank you for sharing your experience regarding your recent stay. We appreciate your valuable feedback and great comments about our exceptional service from our team. It is disappointing to hear that you were not satisfied with overall accommodations and I am happy to say that we have carpet installation scheduled for next month in our common space and...

Washington
Reviewed 26 March 2017

Was a nice stay. Check in and check out was easy. Used the parking garage. Felt safe. Close by several dining amenities. Will stay here again when visiting my son at college. The breakfast option was nice just wish room service was an option for breakfast also.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mb81176
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear mb81176, Thank you for sharing your experience while staying with us at the Hilton Garden Inn Yakima. That is wonderful to hear that you will be back to visit again while your son is attending college. We are happy that you enjoyed your visit and our wonderful breakfast. We will continue to analyze guests valuable feedback with our brand...

Salt Lake City, Utah
Reviewed 20 March 2017

Pricey with inadequate parking convenient to the hotel. Planned to stay 2 months for business but found a suite hotel with much better quality accommodations at 60% of the price. Free apples and newspapers but that was about it.

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Helpful?
1Thank Docmartin52
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear Docmartin52, Thank you for your review of your stay with us. We are sorry to hear that our accommodations did not meet your needs but are happy to hear that you found something in Yakima that was comfortable for you. We do hope you will consider staying with us again in the future. Sincerely, Lisa Vallejo General Manager

Everett, Washington
Reviewed 19 March 2017

This is the 2nd time I have stayed at this particular Hilton and each time I come in it is like the first time. The staff is professional and any questions or request that I have had they have came through without question or hesitation.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 777darrenf
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear Darren F, We are so happy that you continue to find your experience with us consistent at the Hilton Garden Inn Yakima. We are very proud of our team members so thank you for recognizing them for a job well done. We look forward to having you come back to visit us again soon! Warm Regards, Lisa Vallejo General...

Spokane, United States
Reviewed 15 March 2017

The hotel was very nice. The other guests were the problems. The pool was full of yelling screaming kids who scared my baby. They were unsupervised and no zero respect for any adults there. My neighbors were yelling playing loud music and smoking pot at 4am. After calling the front desk, they continued.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank shanellr2017
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear shanellr2017, Thank you for sharing your experience while staying with us. We are disappointed that the noise from other guests disrupted your visit. We will continue to have our team members monitor the pool area and corridors more frequently during busy times. We are sorry that this affected your visit and do hope you will consider staying with us...

Reviewed 12 March 2017

Professional Staff, very welcoming. Easy check-in and easy check-out. Located in historic downtown area of Yakima, WA just around the corner of the Capitol Theater, where we saw a wonderful show. There is an Olive Garden on the same block. Delightful area to walk and explore. We will stay here again on future visits.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 323glorial
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear 323glorial, Thank you for taking the time to share such a great review regarding your stay with us at the Hilton Garden Inn Yakima. Your kind comments about our staff, hotel and city is very much appreciated. Yakima is a wonderful place to enjoy a great show, dinner and some local exploring so with our location being in the...

Oregon City, Oregon
Reviewed 6 March 2017

The hotel staff was accommodating, friendly, and helpful. When I checked out I told her I had a long drive. Since there was a possibility of snow she asked my route and asked if she could look up the road conditions for me. Breakfast was excellent and a lot of variety. The chef was excellent. Servers were some of the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Shaun D
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear Shaun D, What a great review of the Hilton Garden Inn Yakima! We thoroughly enjoyed sharing such wonderful feedback with our awesome team! We are fortunate to have many of our team members still on board with us from our opening year in 2006 so it is wonderful to see them recognized by great guests. We are happy that...

Wenatchee, Washington
Reviewed 4 March 2017

$5 Parking not advertised, 13.50 for breakfast, expired product in vending machines, but besides that my stay was great. We went to a venue at the Sun Dome we were told it's a bad neighborhood btwn have and the hotel so to be safe take a cab. The cab ride was 8-10 bucks and very nice. There are a few...

Review collected in partnership with Hilton Garden Inn
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Thank T6516GYchristinag
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear T6516GYchristinag, Thank you for sharing a review of your stay with us. We are happy that your overall experience was great and have addressed the expired product issue with our local Coca Cola representative as they are responsible for rotating product in the vending machines. They were very embarrassed of this finding and have addressed with the appropriate department....

Reviewed 3 March 2017

We enjoyed the very comfortable room and location of the Hilton. It is within walking distance to several really good restaurants. The bed is super comfortable - the sheets pillow cases especially- and the room is very quiet. Good water pressure and soft towels in the bathroom.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 727evana
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear 727evana, We are so happy that you enjoyed your stay with us at the Hilton Garden Inn Yakima. From the location in downtown by great restaurants to the soft towels in the bathroom, we are thrilled that you enjoyed all aspects of your stay. We can't wait to have you come back to visit us again in the future!...

Yakima, United States
Reviewed 27 February 2017

This hotel is very inviting as you walk into the lovely lobby. The receptionist are all very warm and professional. It is convenient to be able to eat or have a beverage in the hotel when you are staying here and the food served here is excellent. Also since you are in the heart of Yakima there are several great...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank 803lucyu
Lisa V, General Manager at Hilton Garden Inn Yakima, responded to this review

Dear 803lucyu, We appreciate your great review of your stay with us at the Hilton Garden Inn Yakima. Your kind words about our hotel and team members is very much appreciated. Sharing such great details for other travelers is wonderful and we hope to have you come back again soon! Thank you again for the great review. Warm Regards, Lisa...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Yakima

Address: 401 East Yakima Ave, Yakima, WA 98901
Region: United States > Washington > Yakima
Price Range: $204 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Yakima 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Yakima Hotel Yakima
Yakima Hilton Garden Inn
Hilton Yakima
Hotel Style:
#2 Family Hotel in Yakima
#3 Business Hotel in Yakima
#3 Romantic Hotel in Yakima
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Yakima staff and other travellers.
1 question
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Portland, Oregon, United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Yakima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get one with the adjoining door room. Had very loud neighbors. Otherwise hotel was extremely quiet”
311janellw, 3 Apr 2017 | Read review
“Second floor is noisy due to conference banquet rooms”
robertoaH4529WW, 1 Apr 2017 | Read review
“Off main street rooms would bd quieter.”
Docmartin52, 19 Mar 2017 | Read review
“I was told that 5th Floor rooms are supposed to be quiet rooms. If so, I would hate to be on other floors since it was not a quiet floor.”
DKB991, 26 Feb 2017 | Read review
“Park on the street for free.”
Matt2540, 30 Nov 2016 | Read review
5 of 5