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Comfort Inn Beckley

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Comfort Inn Beckley
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268 Reviews from our TripAdvisor Community

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Showing 268: English reviews
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Eugene, Oregon
Reviewed 4 weeks ago

Located right next to the Turnpike, it offered convenience, but not much in the way of amenities. Checking in was a bit weird. I got a sales pitch for their customer loyalty program and then was not credited for my stay after being told I would be. That held me back when all I wanted to do was go to...

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Helpful?
Thank bb_organic
Sinclairville, New York
Reviewed 8 January 2017

Heading to NY from NC, got stuck in a storm, and needed a place to stay for the night. Was close off the highway and convenient. Stayed in a king room. The bed was comfortable and I was not bothered by any other guests. In the morning the staff out and about making sure the sidewalks were clear of snow...

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Helpful?
Thank marcy333
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

We appreciate your business. Thank you so much!

Port Clinton, Ohio
Reviewed 2 January 2017

We were pulling a small boat and they had a small spot especially for people pulling a boat or trailer. Ordered pizza to the room as we had been traveling all day. Good breakfast in the morning....will return again on our trips to Florida.

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Helpful?
Thank Wyatt L
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

Thank you so much. We enjoyed having you.

Dayton, Ohio
Reviewed 30 December 2016

Very Nice location, Pleasant employees. Very Nice accommodations. Well stocked and maintained Breakfast Bar. All very good. Hostess in the Breakfast is a wonderfully sweet lady. We thank her for her kindness and hard work. Highly recommended location.

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Helpful?
Thank wheelhead9
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

We Appreciate you so much. Thank you for the kind words!

rochester, NY
Reviewed 26 December 2016

We stayed here last week on our road trip to Florida. At 2 am, my husband had to go to emergency and was admitted to the hospital with a blood clot. We were told it would be one or two nights in the hospital. I explained our situation to the front desk staff and they allowed me to have a...

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Helpful?
Thank rochesterNY
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

We certainly appreciate your kind words. This is how we are supposed to take care of you, and we are delighted as you are our guests. Thank you so much for staying with us!

Jacksonville, North Carolina
Reviewed 17 December 2016

As far as Comfort Inns are concerned, this one is about average. It is comfortable, close to the highway, and clean. It has not been updated very much, but that is not something that matters too much to our family. It was a perfect stop over on a long trip. The breakfast area is small, but they do have the...

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Helpful?
Thank mulligan130
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

Thank you for your time. We will work to improve our standards. Thank you for your time.

Reviewed 7 December 2016

The overnight manager, i believe her name was amanda was disgustingly rude. I work in customer service myself and you can tell when someone doesn't like their job or doesn't want to be there. Her attitude definitely left a bad taste in our mouths the rest of the visit. Rooms were decent, breakfast was okay, Nothing was amazing or over...

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Helpful?
Thank Ashleigh J
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

I certainly apologize for this. We hold our staff to a high standard when it comes to customer service. I will speak with her regarding this. I sisncerely apologize.

The Villages, Florida
Reviewed 5 December 2016

More like repeated paper cuts, nothing excessive, but exceedingly irritating. Discomforting enough that future visits to this area will require alternative accommodations. There is an overall lack luster negligent approach towards maintenance, access, attention to detail and ultimately, guests' satisfaction and comfort.. Photos attached may help to tell the tale. Warmly greeted and sent to a quiet handicapped equipped room...

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Helpful?
Thank johnfjohnston
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

We sincerely apologize for this experience. We will focus on improving our staff.

erie, pa
Reviewed 4 December 2016 via mobile

After driving more than 600 miles we were delighted to stop at the Comfort Inn. (Now I know why Comfort is part of its name.) Another great perk -- several restaurants within walking distance. Thanks. We will be back.

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Thank mary y
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

We are so happy that you stayed! We want you back!

Reviewed 26 November 2016

Al, the hostess did all she could to make people feel welcome and comfortable She was the best hostess we have encountered in our travels. Good sense of humor and great hugs. When we mentioned to her that our room was not as detail clean as it could be she immediately went to the housekeeping supervisor and let her know....

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Helpful?
Thank R, Roger M
Shawn S, General Manager at Comfort Inn Beckley, responded to this review

Thank you! her name is Alzonia and she is a pleasure too have just like you! We appreciate you so much!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Inn conveniently located off I-77/I-64 in Southern West Virginia. Hotel features include an elevator, hot breakfast, seasonal outdoor pool, micro-fridge in all rooms, free wi-fi, 32" flat screen tv, inside corridor rooms, guest laundry and truck parking. ... more   less 

Additional Information about Comfort Inn Beckley

Address: 300 Harper Park Drive, Beckley, WV 25801
Region: United States > West Virginia > Beckley
Price Range: $105 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Beckley 2.5*
Number of rooms: 118
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Also Known As:
Comfort Inn Beckley Hotel Beckley
Beckley Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn Beckley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces away from the Turnpike”
 of 5 bubbles bb_organic, 28 Jan 2017 | Read review
“We were on the second floor towards the rear.....I don't think it matters as it seemed quiet enough anyway.”
 of 5 bubbles 486wyattl, 2 Jan 2017 | Read review
“inspect it first”
  • bathroom light ignored
  • tub
  • ignored rust
  • sink
  • initial view seems O.K.
  • heat wheelchair inaccessible
  • ceiling
 of 5 bubbles johnfjohnston, 4 Dec 2016 | Read review
“All rooms are good and second floor better.”
 of 5 bubbles duluthharold, 19 Nov 2016 | Read review
“find another place”
 of 5 bubbles PeterR188, 27 Oct 2016 | Read review
5 of 5