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All reviewsroom was cleanchoice hotelsdecent sizewithin walking distancebed and pillowsyogurtroom rateparking lotovernight staystayed one nightfront desk stafffree breakfaststaff was very friendly and helpfullots of restaurantsreturn tripgreat place to staydefinitely stay here again
This was our stop for trip to Durham NC. Clean and nice. keep doing what you are doing we would recommend Quality Inn. Look forward to staying again. Liked that we could get coffee 24/7. Breakfast was hot and tasty.
Response from SPettry, General Manager at Quality InnResponded 2 January 2018
Thank you for your review on your recent stay with us. We appreciate your kind words and hope to see you again soon.
Our 1st nights stay was very nice. Room clean.
Our return trip stay the room was not as clean.
Hair in bathroom together paper dispenser dusty inside. Lint and small paper pieces on floor of main room.More
1 Thank dkwood4620
Response from SPettry, General Manager at Quality InnResponded 15 December 2017
Thank you so much for your recent business, I'm so sorry that the room on your second stay wasn't like the first. I've posted your feedback in the Housekeeping Department so we can ensure that all guest stays are the same every time they come....More
We have always stayed in higher priced, well known hotels, but after a bad experience, we decided to take a chance on this moderately priced hotel. The front deck receptionist was very friendly and made us feel welcome. Our room , a king as reserved,...More
2 Thank 1GardenMom
Response from SAWP72, General Manager at Quality InnResponded 27 November 2017
Thank you for your wonderful comments. I appreciate your business and I hope you will stay with us the next time you come through Beckley, WV.
We really enjoyed our stay. The hotel was very clean. Breakfast was great. The lounge was convenient allowing me to take my bedtime beer back to my room. All staff members that we came in contact with were very friendly.
Response from SAWP72, General Manager at Quality InnResponded 14 November 2017
We thank you for your wonderful comments. We have a wonderful breakfast and a great staff. As always it is wonderful do serve you and we hope to see you again soon.
Price was right for a king no smoking room. Staff was very nice when I came back to desk to say the room smelled strongly of cigarettes, they gave us a different room. 2nd room, same thing. 3rd room had an odor & we thought...More
Thank J L
Response from SAWP72, Owner at Quality InnResponded 6 November 2017
On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your Satisfaction is important to us and we will use your feedback that you provided to make improvements to ensure we offer an exceptional experience for our guest...More