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BEST WESTERN Logan Inn

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85 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Logan Inn
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Showing 84: English reviews
East Liverpool, Ohio
Reviewed 18 May 2016 via mobile

If you want to be treated like family, this is the place for you! Staff is extremely friendly and accomodating. Pool is large, heated, and very clean. Rooms are clean and beds are comfortable. Nice free breakfast and free wi-fi. This is a great value for your money.

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Helpful?
Thank mommygoose
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Thank you for your kind remarks and review! I tell my team members all the time "anyone can sell a room, we need to give an experience". Saying that we "treat you like family" lets me know that we are doing what we need to do! Thank you again and safe travels! We hope to see you again soon!

Chattanooga, Tennessee
Reviewed 17 May 2016 via mobile

We spent 5 nights in Chapmanville at the Best Western. Wonderful staff with a typical but nice and clean breakfast with waffles and an oatmeal bar. Very quiet and peaceful with very comfortable beds. Our room was on the highway side but never were disturbed by traffic. Indoor pool was open as the deck was being renovated.A very nice hotel...

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Thank don_walker56
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

We appreciate your kind remarks regarding your stay at our hotel. We take GREAT Pride in being the BEST place to stay when in Logan County or surrounding area. It always puts a smile on our face to know our hard work and dedication is not going unnoticed. We hope to see you again if your travels bring you back...

Elizabethton, Tennessee, United States
Reviewed 10 May 2016

The service was top notch from the time we walked in until we checked out. They were friendly and very helpful. Told us about things to see send do while we were in town. The rooms were great and clean. I think the thing I liked best about the stay was how helpful and friendly they were.

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Helpful?
Thank Patty A
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

WOW!!! Thank you very much for your kind words regarding our staff. It is the mission of Best Western Logan Inn, as is for the entire brand, to Lead the Industry in Superior Customer Care! Reading reviews such as yours let's us know we are meeting this goal! We do hope to see you again when and if your journeys...

Westmoreland, TN
Reviewed 6 May 2016

Not the only choice if visiting Chapmanville, but the only one you'd want to stay at. Breakfast was greatly improved over my previous visit. Internet access is still an issue. This facility is heavily used by Utility workers and trail riders.

Review collected in partnership with Best Western
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Helpful?
Thank ksc2space
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Thank you for your kind remarks! I am glad you were happy with the improvements we have made with our breakfast. We will continue to improve this area in hopes to make it one of our highest scores. We appreciate you taking the time to leave us your comments, as it allows us to know the areas in which we...

Reviewed 25 December 2015

Overall this was a good experience. Our king size bed non smoker room was clean, had a nice size modern flat-screen TV, with good channel selection. I was surprised to have a fridge & microwave, that was nice. We needed a rollaway bed since our 18 year old son was with us, and they accomodated us with no problem. They...

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Helpful?
Thank Michael H. C
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

I first want to say THANK YOU for your very kind remarks. I would follow this up by apologizing for you having to wait on a front desk agent to welcome you to our hotel. I am not justifying her actions, but the only reason I could think of this happening is if she was helping another guest. We do...

Ten Mile, Tennessee
Reviewed 21 December 2015

For the age and price of the hotel I expected much more than I received Damp basement smell Lumpy beds Run down Riffraff in the lobby at all times Internet kicks you off after a couple of hours and you have to sign in repeatedly Pet hair all over the blankets Summer blankets instead of winter Stinky nasty stagnant smelling...

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Helpful?
Thank TNspoiled_1
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

I do want to apologize for your experience at our hotel. I have to admit your review caught me somewhat off guard. I would appreciate you contacting me personally as I have no record of any such experience. I would like to correct this issue and assure you we take GREAT PRIDE in our guests and the experience they have...

Orange Park, United States
Reviewed 22 October 2015

This hotel needs a complete make over my room was very musty and the furniture was not safe to set on it should have been removed years ago. I would not recommend this hotel as a place to stay if you are in the mind set of nice hotels.

Review collected in partnership with Best Western
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1Thank Ronald J
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Thank you for taking the time to leave us a review. I want to apologize that we were not all that you expected. We are in the process of renovating much of our hotel and hope you will allow us another opportunity in the future to show you we do take pride in our hotel and the service we give....

Westmoreland, TN
Reviewed 20 October 2015 via mobile

There are not a lot of choices when staying in Chapmanville; we have made this hotel our mainstay since it opened. The facility is starting to show its age and the maintenance is rather crude, such as drywall separating at the seams, joint tape lifting in corners and just painted over. The pool area was unbearable, even with doors to...

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Helpful?
Thank ksc2space
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

I want to first thank you for making us your hotel of choice when in our area. I also want to let you know we are in the process of doing some major renovating with our hotel. We just recently completed the exterior painting, which looks pretty awesome, and have started inside now. I do apologize for your experience with...

danville, United States
Reviewed 21 September 2015

as always we enjoyed our stay at Best western the room was very clean the pool area was neat and tidy water was nice and warm always in joy the indoor pool at this best western nothing get you going like a nice swim in the morning and having a indoor facility takes any weather out of the equation

Review collected in partnership with Best Western
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Helpful?
Thank Chris B
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

We really appreciate you taking the time to leave a review for our hotel. It is always a GREAT pat on the back when our guests say "always enjoy", as it lets everyone know this wasn't your first time staying with us. And even more importantly, that you will return. Our indoor pool has always been a huge hit with...

Warren, Ohio
Reviewed 11 September 2015

Went on a history motorcycle tour of WV and KY to check out some cool Hatfield & McCoy sites and learn a little history about them and the sites very nice love the area loved riding down Rt 119. Stayed at this Best Western in Chapmanvile. Very nice place room was clean staff was very friendly had a very nice...

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1Thank Michael T
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Thank you for your kind remarks! There is a lot of history in our area that most people are not aware of. The History Channel did a documentary a couple years back, showcasing the Hatfield and McCoy Feud, which turned out to be a HUGE success. If your travels bring you back to our area, we hope you will choose...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Welcome to Best Western Logan Inn - the Official Lodging of the Hatfield McCoy Trails! We are proud to offer you the BEST in Customer Service, Hospitality and making you feel "at home". You can start your day with a good work out in our fitness room and a free continental breakfast and end your long hard day with a dip in our indoor, heated pool. We have a Huddle House restaurant right in front that offers any meal, any time so you wont have to go far to get some GREAT food. We look forward to seeing you! ... more   less 

Additional Information about BEST WESTERN Logan Inn

Address: 2 Central Ave, Chapmanville, WV 25508-9572
Region: United States > West Virginia > Chapmanville
Price Range: $112 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Logan Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Chapmanville
Chapmanville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Logan Inn staff and other travellers.
3 questions
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Wellsville, Ohio
over a year ago
Wellsville, Ohio
over a year ago

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Questions? Get answers from BEST WESTERN Logan Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for top floor on back of hotel. Quiet and totally private.”
 of 5 bubbles OpaSteve, 11 Oct 2016 | Read review
“To me the room in the back were the best. There is a river that river behind the hotel.”
 of 5 bubbles 285pattya, 9 May 2016 | Read review
“Upper floor and rooms on the back are quieter because of the highway”
 of 5 bubbles 10isgirl, 23 Aug 2015 | Read review
“Try to stay away from elevators and the pool if you want it quiet.”
 of 5 bubbles buchster1, 15 May 2015 | Read review
“non-smoking room was great, king size bed”
 of 5 bubbles 283averyg, 23 Oct 2014 | Read review
5 of 5