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08/10/2017 09/10/2017
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    Embassy Suites by Hilton Charleston

    300 Court St, Charleston, WV 25301-1607
    Hotel website
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    US$193
    US$152
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    US$193
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    Traveller (76)
    Room & Suite (42)
    Dining (12)
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    Overview
    • Excellent46%
    • Very good28%
    • Average14%
    • Poor8%
    • Terrible4%
    Travellers talk about
    Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Charleston
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,004)
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    1 - 5 of 1,002 reviews

    Reviewed 5 days ago

    I've stayed at this Embassy Suites twice before on my way back from Chicago. I stopped here two nights ago for one night. It's just a so-so hotel. Poor to average check in agents, even the "deluxe" rooms aren't very nice (they have no bathtubs...More

    Thank jainsea
    Response from 00gc, Manager at Embassy Suites by Hilton CharlestonResponded 3 days ago

    We are committed to delivering outstanding service, so your review is disheartening to all of us. Please accept our apologies, as we value our guests, and especially our Hilton HHonors Diamond members. If concerns were brought to our attention and we still failed to resolve...More

    Hotel's Favourite
    Reviewed 27 June 2017

    I travel over 200 nights out every year, and I always am impressed when I stay at this hotel. The employees and Manager are all awesome and work in concert to make sure every thing is perfect. Then I like things that are above and...More

    Thank Steve S
    Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 29 June 2017

    Steve, thank you for staying at the Embassy Suites by Hilton Charleston once more! It is terrific to read our exceptional service was to your liking and that you were able to take advantage of our complimentary evening reception with drinks and snacks. I will...More

    Reviewed 5 days ago

    The wall covering, flooring, furniture, artwork, etc. are all outdated. The rooms have green carpet and mauve curtains. There is a wallpaper border throughout the room. It's just ugly. The interior common carpet for the hallways was red but now looks pink. It stretched out,...More

    Thank Lisa L
    Response from 00gc, Manager at Embassy Suites by Hilton CharlestonResponded 3 days ago

    We appreciate your comments about our staff being helpful, but we are sorry you were disappointed with your accommodations. Your feedback is being shared with the appropriate individuals in our organization as we plan for future upgrades. We value your business, and we hope to...More

    Reviewed 6 days ago

    There was a large wedding reception the night we stayed here and part of it was held in the lobby. The bar with the complimentary drinks was also the bar for the reception and there was only one bartender. The drinks that we were able...More

    Thank OrionTraveler
    Response from 00gc, Manager at Embassy Suites by Hilton CharlestonResponded 3 days ago

    We are so sorry your stay with us was frustrating. We have circulated your feedback among our associates to help us improve our service delivery. Thank you for taking the time to leave a review, and we hope you will give us another opportunity to...More

    Reviewed 1 week ago

    I would have normally given this hotel a 5 star rating if not for the parking situation and how it impacted the quality of my stay here. I arrived at the hotel at 10:00 pm and I was unable to pull up to either entrance...More

    Thank Bill_Mci
    Response from 00gc, Assistant General Manager at Embassy Suites by Hilton CharlestonResponded 1 week ago

    Dear Guest, Thank you for taking the time to post a review. We are so sorry for your disappointing experience with parking at our hotel. We apologize for the inconvenience caused by having to carry your luggage through the garage and into our hotel. On...More

    Hampton Inn Charleston - Southridge
    775 reviews
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    Microtel Inn & Suites by Wyndham Charleston South
    571 reviews
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    Sleep Inn & Suites
    262 reviews
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    Holiday Inn & Suites Charleston West
    476 reviews
    #2 of 23 hotels in Charleston
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$133 - US$256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Charleston
    • #4 Business Hotel in Charleston
    • #9 Family Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 253
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hilton Hotels Direct, Hotels.com, Orbitz, Priceline, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Embassy Suites Charleston ,
    • Charleston Embassy Suites
    Add Photo Photos
    Traveller (76)
    Room & Suite (42)
    Dining (12)
    Pool & Beach (4)
    Hotel & Grounds (57)
    Business Centre & Event Rooms (9)
    Bathroom (6)
    Family and Play Areas (1)
    Nearby
    Holiday Inn & Suites Charleston West
    476 reviews
    4.93 km away
     
    Hampton Inn Charleston - Southridge
    775 reviews
    8.36 km away
     
    Sleep Inn & Suites
    262 reviews
    15.36 km away
     
    Microtel Inn & Suites by Wyndham Charleston South
    571 reviews
    4.60 km away
     
    Nearby Restaurants
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    .15 km away
    The Chop House - Charleston
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    .27 km away
    Rio Grande
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    Nearby Attractions
    Capitol Market
    126 reviews
    .70 km away
    Clay Center
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    .79 km away
    Capitol Street
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    .47 km away
    Charleston Town Center Mall
    125 reviews
    .22 km away
    Ask a question
    Questions & Answers
    Brad J
    24 February 2017|
    Answer
    Response from Roger K | Reviewed this property |
    Since it's an embassy with free happy hour and food from 5-7 I wouldn't do it.
    0
    Votes
    Room Tips
    "Not sure if there are any "good" rooms - I've never seen one in the 3 times I've stayed..."
    Read review
    "Upper floor in corner away from elevator will provide quiet location (ex: 514, 614, 714)"
    Read review
    "There are 3 elevators that can get a bit of traffic especially with the ice machine near, so I would suggest..."
    Read review
    "Dont stay here!"
    Read review
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