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09/07/2017 10/07/2017
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    Embassy Suites by Hilton Charleston

    300 Court St, Charleston, WV 25301-1607
    Hotel website
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    Savings alert: 11% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$169
          US$135
          Great Deal
          US$169
          US$169
          Traveller (58)
          Room & Suite (37)
          Dining (11)
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          Overview
          • Excellent47%
          • Very good28%
          • Average14%
          • Poor8%
          • Terrible3%
          Travellers talk about
          Wifi
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.0 Star Hotel
          All hotel details
          Offers from Embassy Suites by Hilton Charleston
          Special Offer: Double Points, Every Stay
          Hotel deals
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (952)
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          1 - 5 of 950 reviews

          Reviewed 2 days ago

          Tired, in need of renovation. Breakfast not very good. The bathrooms need to be refurbushied and really cleaned up. The service was good . Since the cleaning crew did not pay a lot of attention to detail I had to call and request toilet paper...More

          Review collected in partnership with Embassy Suites Hotels
          Thank Leslie B
          Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded yesterday

          Dear Leslie B, Thank you for being our guest and for taking time to leave feedback. We are sorry you experienced some housekeeping issues during your stay. Our housekeeping supervisor has been made aware of your comments and will address these issues with our team....More

          Hotel's Favourite
          Reviewed 19 May 2017

          My family and I love this Embassy Suites! It is just lovely. The people that work there are so friendly and just awesome! We got there about 10 minutes after the evening reception ended and had so looked forward to a glass of wine after...More

          Thank Lisa T
          Response from 00gc, Manager at Embassy Suites by Hilton CharlestonResponded 20 May 2017

          Lisa, on behalf of the entire staff at Embassy Suites by Hilton Charleston, we appreciate you and your family for staying at our hotel and sharing such a wonderful review. Thanks for your compliments about our facilities and especially, our staff. I will be sure...More

          Reviewed 2 days ago

          I travel over 200 nights out every year, and I always am impressed when I stay at this hotel. The employees and Manager are all awesome and work in concert to make sure every thing is perfect. Then I like things that are above and...More

          Thank Steve S
          Reviewed 5 days ago

          I stayed here for several nights during a business meeting. The hotel really needs some TLC and money spent on it. My sleeping room had many issues: lamps without bulbs, rug that was worn, black out curtain with holes, the HVAC was very noisy, and...More

          1  Thank MomRocco
          Response from 00gc, Guest Relations Manager at Embassy Suites by Hilton CharlestonResponded 4 days ago

          Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. Even though our hotel receives high ratings for cleanliness and the overall condition, we can appreciate...More

          Reviewed 1 week ago

          It may not seem like a big deal for most, but I was rather interested in the option of a digital key. Our iPhone cases have magnets on them which regularly come in contact with our room keys, demagnetizing them. We try to keep them...More

          Review collected in partnership with Embassy Suites Hotels
          Thank wvulaw
          Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 1 week ago

          Thank you for your feedback. We do apologize for the lack of service you received from our front desk check in staff. Guest service is of utmost importance to us. Be assured we will address this issue with the appropriate staffing leader to assure that...More

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          About
          Awards & Recognition
          GreenLeadersBronze level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Breakfast included
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Shuttle Bus Service
          • Breakfast included
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Hot Tub
          Details
          • Price range
          • US$146 - US$257 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Charleston
          • #4 Business Hotel in Charleston
          • #9 Family Hotel in Charleston
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 253
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Booking.com, HotelsforEveryone, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com and Hotel.de so you can book your Embassy Suites by Hilton Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • West Virginia >
          • Charleston
          • Also Known As
          • Embassy Suites Charleston ,
          • Charleston Embassy Suites
          Add Photo Photos
          Traveller (58)
          Room & Suite (37)
          Dining (11)
          Pool & Beach (4)
          Hotel & Grounds (45)
          Business Centre & Event Rooms (9)
          Bathroom (6)
          Family and Play Areas (1)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          .47 km away
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          Questions & AnswersAsk a question
          Brad J
          What is the premium suites with drinks and snacks like? Is it worth it to pay the extra or not?
          24 February 2017|
          Answer
          Response from Roger K | Reviewed this property |
          Since it's an embassy with free happy hour and food from 5-7 I wouldn't do it.
          0
          Votes
          Room Tips
          "Request a room above the 3rd floor"
          Read review
          "seek out a corner room...they are larger with more room to stretch out"
          Read review
          "All of the rooms are suites. They all have ample room and small refrigerator and microwave."
          Read review
          "Check-in online on day of arrival and you can pick your own room."
          Read review
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