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Embassy Suites by Hilton Charleston

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Traveller (85)
Room & Suite (48)
Dining (13)
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Overview
  • Excellent47%
  • Very good27%
  • Average14%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Charleston
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Charleston
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,124)
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1,122 results
Traveller rating
508
310
157
96
51
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Time of year
LanguageEnglish
508
310
157
96
51
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All reviewsevening receptionfree drinksmade to order breakfastacross the streetmanagers receptionparking garagecorner roomliving roomomeletper dayexcellent staycivic centercomplimentary breakfastbusiness tripshuttle servicevery nice hotelstaff was friendly
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1 - 5 of 1,122 reviews
Reviewed 3 days ago

Stayed here in April for a dance competition in the area. Hotel was clean and in a perfect location. Next to plenty of restaurants and the mall. It was right around the corner from where we needed to be for the competition. The courtyard area...More

Thank kwt1966
Response from Hector J, General Manager at Embassy Suites by Hilton CharlestonResponded 3 days ago

Dear kwt1966: Thank you for selecting our Embassy Suites hotel for your dance competition in Charleston WV. We are happy to know that you found the hotel to your liking, notably the included breakfast with the "cooked to order" egg station, our location and the...More

Hotel's Favourite
Reviewed 4 weeks ago

The property is close to airport (15 minutes) with a complimentary shuttle if you need it. If you don't have any need to go away from downtown I recommend skipping a rental car since you will also have to pay for parking ($13 daily). Check...More

Thank Rachelld66
Response from Hector J, General Manager at Embassy Suites by Hilton CharlestonResponded 3 weeks ago

Dear Rachelld66: Thank you very much for selecting Embassy Suites Charleston WV for your two night stay in our city. I am certain that travelers will enjoy your detailed accounting of the hotel's amenities and services. We are happy to know that our team members...More

A TripAdvisor Member
1
Reviewed 1 week ago

Family suite was very clean, comfortable and spacious. Evening Happy hour reception was an unexpected bonus. Large assortment of breakfast items, very hot and delicious. Omlet station was exceptional!More

Review collected in partnership with Embassy Suites Hotels
Thank A TripAdvisor Member
Response from Hector J, General Manager at Embassy Suites by Hilton CharlestonResponded 3 days ago

On behalf of the entire hotel team, thank you for sharing your Embassy Suites experience on TripAdvisor - we're delighted to know that you found the hotel to be clean and comfortable, and the amenities to your liking. I will be sure to share your...More

Reviewed 1 week ago

I really liked the breakfast. I dont like that parking is $15. I think that should be included in price of hotel. The furniture was quite outdated but the rooms were clean. Hallway smelled like marijuana.More

Review collected in partnership with Embassy Suites Hotels
Thank 333ejellis
Response from Hector J, General Manager at Embassy Suites by Hilton CharlestonResponded 1 week ago

Dear 333ejellis: Thank you for choosing our Embassy Suites for your visit to Charleston WV. I'm happy to know that you enjoyed our complimentary breakfast, quite possibly the most popular amenity at Embassy Suites hotels! I am also happy to note that you found the...More

Reviewed 1 week ago

This was my second stay and I was not disappointed. Check-in and out was a breeze. The location is great...right across the street from the Charleston Town Center (shopping mall with food court and restaurants) and not far from their newly renovated civic center. There...More

Review collected in partnership with Embassy Suites Hotels
Thank Erica S
Response from Hector J, General Manager at Embassy Suites by Hilton CharlestonResponded 1 week ago

Dear Erica S: On behalf of our entire team, we thank you for selecting our Embassy Suites Charleston WV for your stay, and for posting such a detailed review of your experience. I'm happy to hear that the location, the arrival and departure experience, breakfast...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$161 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Charleston
#4 Business Hotel in Charleston
#8 Family Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$161 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Charleston
#4 Business Hotel in Charleston
#8 Family Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (85)
Room & Suite (48)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Brad J
24 February 2017|
Answer
Response from Roger K | Reviewed this property |
Since it's an embassy with free happy hour and food from 5-7 I wouldn't do it.
0
Votes
Amy C
28 January 2017|
Answer
Response from Nelsoe |
It is from 5:30 to 7:30 pm
0
Votes
Room Tips
"Avoid room 211 which we stayed at from 5/24 to 5/26/18 because I found black mold near ceiling in shower area"
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"I like the higher floors because you get a better view."
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"Stay away from rooms near the elevators or ice machines."
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"909 suited me just fine"
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