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Four Points by Sheraton Charleston

Booking.comUS$93*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Charleston
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329 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Start your review of Four Points by Sheraton Charleston
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Reviewed 2 days ago NEWvia mobile

Very comfortable,clean,friendly staff,close to shopping and dining,court street close by with plenty pubs.check out Adelphia,awesome food.their service is superb,friendly staff,drinks are cold,became our favorite place to eat.

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Helpful?
Thank Chuck K
Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

I made a last minute reservation here for a road trip. Previous stays at other Four Points have been hit or miss but mostly hits. This one was a home run and looked like it was recently renovated. Upon checkin I was treated as if I had Gold status even though I was a few nights short. The bar was...

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Helpful?
1Thank Rxgeek
About Hotel's Favourite Review
Amanda K, Sales Manager at Four Points by Sheraton Charleston, responded to this review

Hello Rxgeek - I'm so pleased to hear that your stay exceeded your expectations! We strive to provide a memorable, positive guest experience, and I look forward to sharing your comments with our staff. I hope you'll elect to stay with us if you return to Charleston. Thanks for taking the time to share this feedback!

North Carolina
Reviewed 3 days ago NEWvia mobile

First time stay while traveling from Ohio to NC. Easy off and on from I 64. Nice rooms with comfortable bed. Translucent shade is only window covering so if you need it totally dark at night be forewarned. The restaurant was convenient but was out of wings and ribs at 7pm on a Saturday night. We were given a handicap...

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Helpful?
Thank retiree2
Reviewed 1 week ago via mobile

We received a very friendly welcome, checked in no problem. Room was clean and as expected. Nice view of the river. The hotel bar was okay, slightly overpriced. No menu for the drinks, which would have been helpful. We were just told that, "Everything is out there on the bar." We didn't try the breakfast, so can't comment on that....

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Helpful?
Thank Shuya
morgantown wv
Reviewed 1 week ago via mobile

Check in was cumbersome but room was clean and very nice. Very comfortable bed and nice hot shower. Not especially fond of the restaurant on the site. Food was nothing much to brag about. As far as the rooms go though I definitely stay again

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Helpful?
Thank cmorrisrn
Hurricane, West Virginia
Reviewed 1 week ago via mobile

The aesthetic in the lobby was nice. Staff ; the one older woman at front desk was dry, and UNWELCOMING. I know she was capable of a smile because the couple prior to me ( Caucasian) were getting smiles & aim to please attitude. Perhaps she thought I was a brown round the way girl ...I dunno. But after a...

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Helpful?
Thank puertoricancita
Reviewed 2 weeks ago via mobile

I had lovely stay the work force was very friendly and helpful but the employee mike that drives the van was extraordinary in his job he knew the city in and out he was very informational on everything he is the type of employee every company dream of having. Your company is blessing to have him he makes your stay...

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Helpful?
Thank zyhir
Amanda K, Sales Manager at Four Points by Sheraton Charleston, responded to this review

Hello Zyhir - Thank you so much for taking the time to send your feedback! I look forward to passing your compliments along to Mike and the rest of the staff. I hope we will see you again the next time you visit Charleston!

Maiden, North Carolina
Reviewed 3 weeks ago

This hotel was located on the river which made for nice views, and a great afternoon run along the river. The rooms are quite nice and the local is within walking distance of numerous restaurants. The staff were very friendly and helpful throughout our short stay.

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Helpful?
Thank Jason M
Amanda K, Sales Manager at Four Points by Sheraton Charleston, responded to this review

Hi Jason - Thanks for this feedback! I'm really glad to hear that you enjoyed your experience, and that our staff was able to exceed your expectations. I hope you'll choose us again if your business brings you back to Charleston! Thanks again!

Burlington, Canada
Reviewed 3 weeks ago

I have been a big fan of Four Points for many years when travelling on business or pleasure. This location was no exception. When trekking south or north it usually happens that you stay at properties adjacent to the interstate. Despite being right in the downtown financial district it is very easy to get to off I 64 and only...

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Helpful?
Thank koliba
Indiana
Reviewed 3 weeks ago via mobile

Clean, upscale, spacious. The room exceeded my expectations. Unfortunately, parking is not free and neither is breakfast. Still highly recommend this hotel. We stayed one night while on a road trip. We were glad to play on the pool (indoor).

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Helpful?
Thank IndianaOnTheGo

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away.Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™.We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail.The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event. ... more   less 

Additional Information about Four Points by Sheraton Charleston

Address: 600 Kanawha Blvd E, Charleston, WV 25301-2181 (Formerly Ramada Charleston Downtown)
Region: United States > West Virginia > Charleston
Price Range: $150 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charleston 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Ramada Charleston Downtown Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#3 Romantic Hotel in Charleston
#4 Family Hotel in Charleston
#7 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charleston staff and other travellers.
6 questions
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Questions? Get answers from Four Points by Sheraton Charleston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view room, lots to see”
koliba, 1 May 2017 | Read review
“The view was beautiful”
kimlX5628QG, 12 Apr 2017 | Read review
“If you choose a room overlooking the river - keep in mind this is the street side so you get traffic noise and also train noise.”
B2493DYkathyl, 7 Mar 2017 | Read review
“The even number rooms are overlooking the famous outdoor stage with great entertainment featuring famous guests.”
934rosies, 3 Mar 2017 | Read review
“River view is pretty but other side is quieter.”
eljay2015, 24 Jan 2017 | Read review
5 of 5
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US$93* /night
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Prices are for 1 room, 2 adults
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