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Four Points by Sheraton Charleston

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Four Points by Sheraton Charleston
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318 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Reviewed 15 January 2017

Needed a hotel halfway between our home in Indiana and daughter's home in Virginia. Normally stay in Beckley, but decided to meet daughter and son in law in Charleston this time. (Returning grandkids after Christmas extended visit). Checked reviews for 4Points and gave it a try. We were so happy with the choice. Had 2 adjoining rooms on 3rd floor...

Thank Cathy B
Reviewed 7 January 2017 via mobile

This is a clean, modern hotel on the river in the center of the city. Indoor pool, exercise room and a nice little lobby bar. Comfortable bedding. Clean bathroom with a great shower. We were able to park our car at the hotel (no fee) and walk to restaurants, live music bars and the movie theater. Can not wait to...

Thank Norma A
Lancaster, Virginia
Reviewed 1 January 2017 via mobile

I visited to bring in the New Year. Yes, visiting friends/family in Logan and to Welcome 2017! The room was clean, spacious, and comfortable! A pet peeve of mine has always been temperature controlled environments. Many a time I've gone into a hotel and it be extremely cold and I say... come on who lives here an Eskimo!! This rooms...

Thank Alladin23
Fort Myers, Florida
Reviewed 1 January 2017 via mobile

We had a quiet night at this hotel and had a really nice view of the river. The room was very clean and the bathroom was a decent size. The only negatives were the $10 parking fee and no free breakfast.

Thank Phillitravels
Detroit, Michigan
Reviewed 26 December 2016 via mobile

Stayed here while passing through. Clean rooms, good shower, comfy beds. Free parking in garage. $11 breakfast vouchers if you call ahead to reserve your room - but be prepared to wait awhile for your breakfast. It wasn't busy, and the good took a very long time to arrive. Staff was super friendly, though. Insider tip: you can get breakfast...

Thank Patricia W
Reviewed 21 December 2016 via mobile

He is most knowledgeable shuttle driver I ever met. He suggested best restaurants and key attractions around. I was here for for only 2 days but I felt like great place to stay for both short and long term as bed comfortable and breakfast is good. Only negative I can is Coffee- almost like hot water

Thank Kalyan G
Reviewed 21 December 2016

Great location. Mike the driver is awesome. He has excellent recommendations for restaurants and has a lot of knowledge about the city. The view of the river is beautiful. The staff is very friendly and accommodating.

Thank Melissajh15
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Thank you for your glowing review! We will be sure to share your glowing comments with Mike and the greater team. All the best.

Washington DC, District of Columbia
Reviewed 20 December 2016

The hotel is located in downtown Charleston on the River front. Stayed here for a night while doing business in the area. My room had a very nice and modern feel, and bed was very comfortable. Would recommend, and if i had to go back to the area, will stay here again.

Thank Shrewdlog
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear Shrewdlog, We're happy to hear you enjoyed your time with us! Thank you for your review - all the best.

Arlington Heights, Illinois
Reviewed 14 December 2016

Short version is due to an unforeseen travel issue, I ended up here for a night courtesy of United. SO glad I did! First off, the shuttle driver Mike rocks. Super friendly and approachable and has lots of local insider info. I took his advice on the attached sports bar which was a bust, but I was admittedly too lazy...

Thank Robert Z
Reviewed 10 December 2016

Stayed here for a night while doing business in Charleston. The hotel staff was very friendly, my room was clean, and it had a nice modern feel. The hotel was easy to get to as well when you're in downtown Charleston. The hotel also had pretty decent food in their Bar/Restaurant , a little highly priced, but that's kind of...

Thank Laura M

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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away.Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™.We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail.The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event. ... more   less 

Additional Information about Four Points by Sheraton Charleston

Address: 600 Kanawha Blvd E, Charleston, WV 25301-2181 (Formerly Ramada Charleston Downtown)
Region: United States > West Virginia > Charleston
Price Range: $147 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charleston 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Ramada Charleston Downtown Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#3 Romantic Hotel in Charleston
#4 Family Hotel in Charleston
#7 Business Hotel in Charleston
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view was beautiful”
kimlX5628QG, 12 Apr 2017 | Read review
“If you choose a room overlooking the river - keep in mind this is the street side so you get traffic noise and also train noise.”
B2493DYkathyl, 7 Mar 2017 | Read review
“The even number rooms are overlooking the famous outdoor stage with great entertainment featuring famous guests.”
934rosies, 3 Mar 2017 | Read review
“River view is pretty but other side is quieter.”
eljay2015, 24 Jan 2017 | Read review
“River side, for the view.”
147carmelitap, 18 Jan 2017 | Read review
5 of 5