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Holiday Inn Express Charleston - Civic Center

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Traveller (64)
Room & Suite (32)
Dining (6)
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Overview
  • Excellent38%
  • Very good35%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“civic center”(52 reviews)
“cinnamon rolls”(10 reviews)
“front desk”(56 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Charleston - Civic Center
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Charleston - Civic Center
Special Offer: Book Direct and Save
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (380)
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380 results
Traveller rating
138
135
74
21
12
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Time of year
LanguageEnglish
138
135
74
21
12
Show reviews that mention
All reviewscivic centercinnamon rollsfront deskpancake machineroom was cleanacross the streetbreakfast staffcookiesbreakfast was excellentwould stay here againdowntown arealong drivenext morningroad trippleasant staygreat roomchecking in
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1 - 5 of 380 reviews
Reviewed 3 days ago

I have stayed her before, but it's been several+ years. The rooms have been remodeled since, & it was a nice change! Room was clean & comfortable. Staff was very friendly. Breakfast was typical HIE breakfast.

Thank TravelScout56
Hotel's Favourite
Reviewed 2 weeks ago via mobile

Yes, it is a bit dated but my room was complete, with fridge, coffee machine and the usual. I used their free shuttle, which was nice. Breakfast was alsodecent. But the best was the bed, it was so comfortable!!!More

Thank H P N
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 1 week ago

Dear H P N, We were so pleased to hear that you enjoyed your recent stay with us, and thank you for taking the time to post your experience on TripAdvisor. The kind things that you had to say about our rooms, shuttle service, and...More

Reviewed 6 days ago via mobile

I don’t understand the recent positive reviews - tell me your secrets with how to get a decent room here! We checked in tonight after driving up from Hilton Head hoping for a restful night and a break from the long drive home to Cleveland....More

Thank shaina0707
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 4 days ago

Dear shaina0707, Thank you for your candid feedback. I am so sorry that your recent stay with us failed to meet your expectations, the sub-par accommodations you have described, I assure you, are the exception for our hotel. Your concerns have been shared with the...More

Reviewed 1 week ago via mobile

You know the Holiday Inn don’t play. Danny at the counter is pure professional, that’s good people there & all the b/fast folk - Southern hospitality in WV. The room & bathroom were super clean w/ no issues whatsoever. The fitness center had a surprising...More

Thank Frank H
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 6 days ago

Dear Frank H, I just want you to know how much we appreciate your taking the time to share your recent experience with our hotel on TripAdvisor. Your kind words mean so much to us and I was particularly pleased to hear the great things...More

Reviewed 3 weeks ago via mobile

Stayed for conference. Place is outdated and has no common room amenities such as fridge. Was clean with good staff and great breakfast. Price was pretty steep for the quality of accommodations. Also I never saw a single security camera on the property eith inside...More

Thank Johna M
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 2 weeks ago

Dear Johna M, Thank you for the taking the time to post your review and we are glad that you chose us for your recent stay in Charleston. We appreciate your kind words about our staff service and the cleanliness of our hotel and I...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Self-Serve Laundry
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$109 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Charleston
#10 Business Hotel in Charleston
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$109 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Charleston
#10 Business Hotel in Charleston
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (64)
Room & Suite (32)
Dining (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Karl F
22 July 2017|
AnswerShow all 5 answers
Response from wldfr | Reviewed this property |
Yes ...they defiantly do have a shuttle to the airport... they will also take you anywhere else within a certain radius. very helpful and nice people to work with
0
Votes
Room Tips
"Best rooms are upper floors away from the elevator"
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"I was very close to elevator on the 6th floor and it was quiet and comfortable."
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"Room 308 was quiet...good for sleeping"
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"Double-bed rooms are beside the elevator"
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