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All reviewscivic centercinnamon rollsfront deskpancake machineroom was cleanacross the streetbreakfast staffcookiesbreakfast was excellentwould stay here againdowntown arealong drivenext morningroad trippleasant staygreat roomchecking in
I have stayed her before, but it's been several+ years. The rooms have been remodeled since, & it was a nice change! Room was clean & comfortable. Staff was very friendly. Breakfast was typical HIE breakfast.
Yes, it is a bit dated but my room was complete, with fridge, coffee machine and the usual. I used their free shuttle, which was nice. Breakfast was alsodecent.
But the best was the bed, it was so comfortable!!!More
Thank H P N
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 1 week ago
Dear H P N,
We were so pleased to hear that you enjoyed your recent stay with us, and thank you for taking the time to post your experience on TripAdvisor. The kind things that you had to say about our rooms, shuttle service, and...More
I don’t understand the recent positive reviews - tell me your secrets with how to get a decent room here! We checked in tonight after driving up from Hilton Head hoping for a restful night and a break from the long drive home to Cleveland....More
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 4 days ago
Thank you for your candid feedback. I am so sorry that your recent stay with us failed to meet your expectations, the sub-par accommodations you have described, I assure you, are the exception for our hotel. Your concerns have been shared with the...More
You know the Holiday Inn don’t play. Danny at the counter is pure professional, that’s good people there & all the b/fast folk - Southern hospitality in WV. The room & bathroom were super clean w/ no issues whatsoever. The fitness center had a surprising...More
Thank Frank H
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 6 days ago
Dear Frank H,
I just want you to know how much we appreciate your taking the time to share your recent experience with our hotel on TripAdvisor. Your kind words mean so much to us and I was particularly pleased to hear the great things...More
Stayed for conference. Place is outdated and has no common room amenities such as fridge. Was clean with good staff and great breakfast. Price was pretty steep for the quality of accommodations. Also I never saw a single security camera on the property eith inside...More
Thank Johna M
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 2 weeks ago
Dear Johna M,
Thank you for the taking the time to post your review and we are glad that you chose us for your recent stay in Charleston. We appreciate your kind words about our staff service and the cleanliness of our hotel and I...More