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Red Roof Inn Charleston - Kanawha City, WV

405 reviews
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Traveller (73)
Room & Suite (49)
Overview
  • Excellent33%
  • Very good29%
  • Average17%
  • Poor10%
  • Terrible11%
Travellers talk about
“premium room”(11 reviews)
“room was clean”(41 reviews)
“hardwood floors”(8 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (405)Write a Review
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All reviewspremium roomroom was cleanhardwood floorsbob evanssmall dogmini fridge and microwavefirst floorone night staymotelaliciapetinterstateihopinnswvsignalfixtures
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11 - 15 of 402 reviews
Reviewed 20 August 2017 via mobile

This is by far the worst hotel we have ever stayed in!!!! We usually stay in red roof inn's everywhere we go but this one is awful! It costs more than the others we have stayed in and doesn't even have breakfast! It is in...More

Thank Peggy G
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 29 August 2017

Thank you for taking the time to post a review. I'm sorry your experience did not meet your expectations. The strip mall next door is currently under renovations to open as a Family Dollar in the fall. I would like to make it right if...More

Reviewed 16 August 2017 via mobile

We had planned to stop in Charleston on our way to Tennessee and made an online reservation. We paid for the room when the reservation was made. When we arrived a room was reserved, but we were charged again and at a higher price than...More

1  Thank candyjane11
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 29 August 2017

Thank you for taking the time to let us know about your recent experience. I'm glad to hear you enjoyed your stay and the room was clean and you had plenty of places to charge your gadgets. I don't recall this exact incident, and I...More

Reviewed 16 August 2017

We stayed here on our way to visit family. We had gone on a side trip to sight-see earlier in the day. This hotel was very clean. The bathroom sparkled. I thought the idea of hard flooring in most of the room was smart, I...More

Thank Richard B
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 9 November 2017

Thank you for taking the time to post a review. I'm pleased to hear you enjoyed your stay. Many pet-lovers share your enthusiasm for our wood-like floors. I'm glad we are your hotel brand of choice when traveling. You may want to sign up for...More

Reviewed 8 August 2017

We were passing through and needed a room for the night. We didn't want to pay much as it was only to sleep. 77.00 got us a king bed, and a clean room. It was not fancy, but was sufficient to meet our needs.More

Thank Yvonne T
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 8 August 2017

Thank you for taking the time to post a review. Our goal is every guest finds a clean room and a friendly smile every time. I'm glad we were able to meet that goal. With free wi-fi, free long distance, and pet friendly, we believe...More

Reviewed 5 August 2017

This room was awful! We were traveling back home from being in Delaware for a few nights and this was the halfway point for us. We booked this room at the hotel we were at the previous night, spending extra for the premium room. When...More

Thank Jasmine188
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Charleston
Room types
Non-Smoking Rooms
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Charleston
Room types
Non-Smoking Rooms
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Traveller (73)
Room & Suite (49)
Questions & Answers
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Claudia81577
30 November 2016|
AnswerShow all 3 answers
Response from rri-10059 | Property representative |
The area is typically pretty safe. Rooms facing the parking lot are odd numbers. They are a mix of king and double size beds. First floor rooms go quickly. Call the hotel direct and ask to be assigned your room preference... More
1
Vote
HREzra
16 March 2016|
AnswerShow all 7 answers
Response from Ashley A | Reviewed this property |
No pet fee.
1
Vote
kush23435
13 January 2016|
Answer
Response from rri-10059 | Property representative |
Red Roof loves pets! The pet policy is to allow one well-behaved family pet without charge. Additional pets are allowed with approval from management. Both of your dogs are welcome at our inn!
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Room Tips
"Choose another property."
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"DON'T get a room here !"
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"no elevator choose first floor if climbing stairs would be a issue."
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"great feel"
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