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The place was dirty the carpet was nasty had to pay extra for breakfast they did tell you that when you checked in the bed was uncomfortable I would not recommend this place. They you have to us your room key to get ice I...More
We stayed at the Holiday Inn and Suites on 2nd St in Charleston, in our way to Ft Bragg to visit our daughter. We were thrilled with how nice the staff was. Keith Bennett (restaurant manager) went out of his way to talk to us,...More
Thank Becky B
Response from HolidayInnSuitesC, Front Office Manager at Holiday Inn & Suites Charleston WestResponded 29 May 2018
Dear Becky B,
We are so glad your stay exceeded your expecations, and that you were able to enjoy some of our many amenities! Please remember us if you come back through!
We arrived late after a full day of travel. We were warmly greeted. We are IHG Members. They immediately upgraded our room. They were professional and courteous.
The room was clean. Including the Sofa bed which was used by one of my children. The breakfast...More
Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston WestResponded yesterday
We're happy to see you enjoyed your stay! I'm glad you liked your room and happy we could upgrade you. I hope we'll see you again many times in the future! Thanks for the recommendation.
Room was as advertised.
The bed was excellent and the room was great.
The young man at the desk was professional and helpful.The hotel provided great information for meals and places to visit in town.
They provided bus transportation to and from our needs in...More
Thank jim p
Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 1 week ago
I'm pleased to hear you enjoyed your stay and thought we did a good job! Thank you for the compliments to our desk staff and I'm glad we were able to give you great recommendations for meals and places to go around town....More
This Hotel has a good gym and wonderfull pool , I think it is perfect for family that want to have a weekend outside
But as Hotel is quite low standard, it has a good position but it is way too expensive for the service...More
Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston WestResponded 2 weeks ago
Thank you for the comments, and we're glad you feel our hotel is perfect for a family weekend! We hope you have a great day!