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Room was nice. Pool is beautiful but odd that it is out by the lobby. Breakfast was mediocre. So was housekeeping - they didn't vacuum the first day. Shuttle was very handy. Staff are friendly and helpful.
There were a number of school groups staying...More
Thank Emily J
Response from HolidayInnSuitesC, Front Office Manager at Holiday Inn & Suites Charleston WestResponded 3 days ago
Dear Emily J,
We are so glad you chose our property for your stay. This area is known for sporting events this time of year, so feel free to give us a call if you plan on stopping by and we can let you know...More
I enjoyed my stay at this hotel!!!!' It was so beautiful and very peaceful. Beds and food was amazing! I will recommend this hotel to all of my friends. I will always stay at this hotel. The staff is great
Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 8 September 2017
We very much appreciate your loyalty and your recommendations. Thank you for taking the time to share your recent experience. See you again soon.
S Arnold, GM
This was an excellent hotel as far as accommodations. The train tracks next to the hotel may be a problem for the rooms on that end of the building but our room was on the 3rd floor a bit towards the track end of center...More
1 Thank John R
Response from HolidayInnSuitesC, Front Office Manager at Holiday Inn & Suites Charleston WestResponded 1 week ago
Dear John R,
We are so glad that we were able to exceed your expectations. Hope you can come back soon and try all of our amenities!
The location is by an industrial park and trains may wake you up, but very good apart from that. Very nice lobby, the breakfast buffet is great, service was good, rooms were clean, and pool looked spacious. Very happy with my stay.More
Thank carl f
Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 1 week ago
Dear carl f,
We are pleased that you had an enjoyable breakfast, great service, and appreciated the clean room. Hope you got to enjoy the pool – if not, please come back again soon and give it a try with your family!
I travel a lot for work. Recently, I was working in St. Albans, WV and it didn’t appear to be many hotels in St Albans so I chose to stay a bit further away. It was a great choice on my part. The Holiday Inn...More
Thank Julie M
Response from HolidayInnSuitesC, Front Office Manager at Holiday Inn & Suites Charleston WestResponded 2 weeks ago
Dear Julie M,
Thank you for choosing our property for your visit. So glad we were able to exceed your expectations. Please come back soon!