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We chose this hotel because we were looking for a pet friendly hotel in the area.
It is in an industrial area of town, right next to an active set of railroad tracks. When we arrived shortly before the 3pm check in time I was...More
Thank Helen S
Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 12 April 2017
Dear Helen S,
So sorry to hear of your disappointment with the room location and size. Since we are one of the only hotels that accept pets we try very hard to accommodate them near doors for easy access to the numerous grassy areas all...More
We had a small dog and it was perfect. They were truly a pet friendly hotel. Beware small dog owners, the space is not safe to let little ones free//there is space for the dogs to run under the fence.
Otherwise really nice staff and...More
Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 10 April 2017
We love “perfect” . Thank you. Come back soon.
S Arnold, GM
We usually stay in a Holiday Inn Express, but tried here on our way home as a half-way stopping point. The room request was for a top floor king. We ended up on the 4th floor of 6. It worked out ok, no noisy neighbors...More
Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston WestResponded 4 April 2017
We thank you for giving us a try on this trip. We are a full service hotel with many amenities as you mention, along with an indoor heated pool and complimentary WiFi. Thank you for taking the time to add your comments on...More
Beautiful inside. The staff was great. I can't say enough about Roberta S. and Monica. They are wonderful. Rooms were large, nice and clean, bed very comfortable, every detail attended to. Breakfast buffet was exceptional. We all fell in love with Mosa. Everyone there very...More
Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston WestResponded 12 April 2017
We're happy to serve! Thank you for recognizing Roberta and Monica. We love our staff and it's great to see our guests appreciate them as well. Everyone falls in love with our parrot Mosa and she's a well liked, but sometimes cranky member...More
Nice and clean but I feel like 140.00 is a little pricey which is why I gave it 4 instead of 5. Beds were clean and comfy. Fridge in room. Nice towels. Bathroom was clean. Carpet didn't seem to be vacuumed recently but other than...More
Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 21 March 2017
As we are located in South Charleston, I agree, we do not have any better view of the area than any other hotel. What we do offer is a suite, indoor heated pool, fitness facility, restaurant and bar on property and free WiFi....More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$117 - US$178 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Charleston
#5 Business Hotel in Charleston
#5 Romantic Hotel in Charleston
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms ,
Smoking rooms available
Number of rooms
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