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Charleston Capitol Hotel

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Traveller (23)
Room & Suite (26)
Traveller (23)
Room & Suite (26)
Dining (3)
Overview
  • Excellent44%
  • Very good19%
  • Average11%
  • Poor11%
  • Terrible15%
  • 11 Jun 2018
    “HUC”
  • 21 Mar 2018
    “Great front desk clerk...rooms kinda iffy....”
1000 Washington St E, Charleston, WV 25301-1711 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (27)
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1 - 5 of 26 reviews
Reviewed 3 weeks ago via mobile

I can't say enough about this hotel. The price was amazing for the superior quality and convenience. Let's begin with the towels. They are thick and luxurious.  They are the best I've ever had at a hotel. The pillows are amazing.  They were in zipped...More

Thank CWellons
Response from KevinW5892, General Manager at Charleston Capitol HotelResponded 3 weeks ago

Hello, Thank you so much for your kind words and of course staying with us. We look forward to serving you in the future. Thanks, Kevin

Reviewed 23 September 2018 via mobile

We booked this hotel at 1:48am on hotels.com for “immediate check in” paid in full via the hotels.com While enroute. Upon arrival, there are 12+ teenagers hanging out at the main entrance. As we approach the front desk, there is 1 couple checking in so...More

Thank KenC2341
Response from KevinW5892, General Manager at Charleston Capitol HotelResponded 25 September 2018

Hi Ken, Please accept our apologies for the poor experience you had at our hotel. please be assured that we will address all the issues you pointed out. Thanks, Kevin

Reviewed 16 August 2018 via mobile

My baby niece is in the NICU at CAMC and knowing I’m less than a mile away takes some stress off my shoulders. Very nice hotel, conveniently located and the staff is the icing on the cake. Very helpful and went out of their way...More

Thank Shannon C
Response from Kevin W, General Manager at Charleston Capitol HotelResponded 18 August 2018

Hi Shannon, Thank you for staying with us and thank you for your feedback. We appreciate your kind words. We hope to see you again soon. Thanks, Kevin

Reviewed 16 August 2018 via mobile

Highly recommended this hotel. Rooms are clean and staff are amazing. We had a baby in our family at camc NICU. The staff here made our stay very comfortable and mind easing. Safe environment. Beds are very comfortable also.More

Thank Teresa S
Response from Kevin W, General Manager at Charleston Capitol HotelResponded 18 August 2018

Hi Teresa, Thank you for staying with us and thank you for your kind words. I'm so happy to hear we were able to help in a small way during your stressful time. we hope to see you again, under better circumstances, of course. hope...More

Reviewed 15 August 2018 via mobile

Stayed here 8/14/18 on planned business with reservation, never stayed her before. Upon arrival at 6:30pm, front desk staff (no smile or nice greeting) young man “tried” checking me into my room. After waiting 5-10 minutes, he seemed to have “finally” found an available room...More

Thank Kevin M
Response from Kevin W, General Manager at Charleston Capitol HotelResponded 18 August 2018

Hi Kevin, Thank you for staying with us and thank you for your feedback. I'm very sorry that you had a poor experience. We are aware of the issues and have worked diligently to resolve them. we hope to see you again soon, we will...More

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About
Description
Charleston Capitol is conveniently located in the beautiful city of Charleston, WV, situated across from the Clay Center for the Arts and Sciences, just a mile from the State Capitol Building, walking distance to More Downtown, Civic Center and Town Center Mall. AMENITIES Charleston Capitol Hotel has a spa tub, a 24-hour fitness center, and a seasonal outdoor pool. Complimentary wireless Internet access is available in public areas. Additional amenities include dry cleaning/laundry services and a safe deposit box at the front desk. Newspapers and coffee/tea makers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide desks and phones; local calls are free of charge (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. In addition, amenities available on request include refrigerators and microwaves. Housekeeping is offered daily. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Air Conditioning
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
136
Price range
US$81 - US$134 (Based on Average Rates for a Standard Room)
Formerly known as
Fairfield Inn Charleston
Also Known As
Fairfield Inn Charleston Hotel Charleston
,
Fairfield Charleston
,
Charleston Fairfield Inn
Location
United States > West Virginia > Charleston
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
136
Price range
US$81 - US$134 (Based on Average Rates for a Standard Room)
Formerly known as
Fairfield Inn Charleston
Also Known As
Fairfield Inn Charleston Hotel Charleston
,
Fairfield Charleston
,
Charleston Fairfield Inn
Location
United States > West Virginia > Charleston
Photos
Traveller (23)
Room & Suite (26)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
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Room Tips
"Can't help you there."
michaelsY6403FW
12 Jul 2018
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