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Residence Inn Charleston

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Residence Inn Charleston
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184 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Charleston
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Showing 184: English reviews
Texas
Reviewed 18 October 2016

The hotel appeared new and was very clean. The place was quiet; deer roamed just around the hill from our room. Even the guests were quiet and everyone was respectful of privacy. There was zero noise from the airport, yet we were very close. This will be our "place-to-stay" for any future visits to West Virginia.

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Helpful?
Thank dbking120
Reviewed 7 September 2016 via mobile

This hotel is always where we stay as we are driving to Maryland. Even though this is a older hotel and a little dated, it is always clean and the staff is awesome. I love that we have a regular place that we can count on when we are traveling. Will always stay here when in Charleston.

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Thank Pauline P
Cleveland
Reviewed 4 September 2016

We often visit family and stay in Charleston often. In the past we have stayed at Embassy Suites and Marriott Hotel which are both downtown but they were lacking the higher standards that we enjoy while traveling. Nearly a year ago we found Residence Inn Charleston and reserved a 2 room suite. We were delighted in every way with our...

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Thank Charles G
Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Charles G, We are so pleased that you have found us and continue to enjoy staying with us. I will make sure I share your great comments with the entire staff. I am very lucky to have all of them. Sincerely, Greg Bolles

Toronto, Ontario, Canada
Reviewed 1 September 2016

We stayed here one night on our way home from Orlando. The lady at the front desk was helpful and nice. The rooms were spacious and clean and I felt like it was a good value for our money. We didn't stay long enough to enjoy the complimentary breakfast.

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Thank Anita H
Saint Augustine Beach, Florida
Reviewed 9 August 2016

For serious travelers, it's important to have a working business center to print upcoming reservations. Yes, staff was kind enough to let me behind the front desk to print something -- for which I was quite grateful -- but having this part of your hotel "down" is as frustrating as a closed pool or gym. It's part of the whole...

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Thank MMPJMH
Southern New Hampshire
Reviewed 8 August 2016

This was our favorite place during our week + road trip. We used points, and during check in they stated that (avoids any confusion) and said the card was for incidentals (and it was not charged). They also handed us a sheet of local restaurants with how far a drive it was (there is not an on site restaurant, and...

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Thank ownedby4cats
Mableton, Georgia
Reviewed 19 July 2016

My family and I stayed here for a family reunion. We are a family of 6 (2 adults, 4 children) and booked a 2 bedroom suite. The room was really nice and we never felt like we were in each others way. The location was near the capital building and close to the interstate. The staff was amazing. Very friendly...

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Thank BroderickSantiago
Philadelphia, Pennsylvania
Reviewed 17 July 2016

We were traveling by car from Philadelphia to Lexington, KY, and this was a quick overnight stop. We arrived late afternoon and left early morning. The location was remote, in an office park, with no activities very close by (I'm sure it's a great location for business travelers). The hotel was your standard Residence Inn with an overall modern and...

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Helpful?
Thank Elizabeth H
maryland
Reviewed 28 June 2016

This Residence Inn is clean and the staff is friendly. Our one room "suite" was a good size and nicely laid out. If you need a pull out bed for another 1-2 people make sure your room has one. Our sofa was a sectional style and while comfortable to sit on, I don't think it pulled out. There is free...

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1Thank karen726
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your comments we are always interested in our guests impressions and appreciate being made aware of their experiences. All of our sofas are pull outs. I am sorry that you did not like the coffee. We feel that no guest should suffer because of another guest and we always want our guests to help us make their...

Mississauga, Canada
Reviewed 17 June 2016

A little off the main downtown core, this lovely hotel is nestled just off the highway. Upon arrival the front desk reception, I believe her name was Alysia (sorry if I spelt it wrong), greeted us with a big smile and as if she was truly honoured that we were there. The room was so comfortable, I tried to smuggle...

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Helpful?
Thank RC M
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your comments. We have already shared them with Alecia and posted them for everyone to see. We all suspect that it was Julio that stopped his car to tell you to enjoy your stay. We look forward to seeing you again soon. Sincerely,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Residence Inn Charleston

Address: 200 Hotel Circle, Charleston, WV 25311
Region: United States > West Virginia > Charleston
Price Range: $175 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charleston 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Charleston Hotel Charleston
Charleston Residence Inn
Hotel Style:
#5 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Charleston staff and other travellers.
4 questions
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Lottsburg, Virginia
Saint Louis, Missouri
over a year ago
Clinton Township, MI
over a year ago

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Questions? Get answers from Residence Inn Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beautiful views of the city, easy access to the capitol and to the airport.”
 of 5 bubbles SpartanMom93, 6 Feb 2017 | Read review
“if you have a dog you might want to ask for a room away from the elevator.”
 of 5 bubbles gennseng, 26 Dec 2016 | Read review
“Rooms facing the south side are quiet and you'll have lots of scenery”
 of 5 bubbles dbking120, 18 Oct 2016 | Read review
“Always ask the best place to park to be near the closest entrance to your room.”
 of 5 bubbles ElizabethH279, 16 Jul 2016 | Read review
“There are no good views. You are in Charleston WVA on the side of a highway.”
 of 5 bubbles karen726, 28 Jun 2016 | Read review
5 of 5