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All reviewstexas steakhousetravel stoproom was cleanparking lotwould stay here againflat screenlight sleeperbreakfast was includednorth carolinagood nights sleepnice hotelwould recommend this hotel to anyonesitting areakanawha citythe staff was friendly and helpfulbusiness tripdowntown area
I came here for a business trip. The staff was excellent. The pool was indoors and had no issues. The rooms were clean and had no issues. I would have no issues staying here again. They provide a warm breakfast, which was fine.More
Thank Kenneth J
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 1 week ago
Dear Kenneth J.,
Thank you for staying with us and taking the time to give us such a nice review. We are delighted to hear that you enjoyed your clean room accommodations, Express Start breakfast and our indoor pool. Our staff takes pride in ensuring...More
This is a small property and was a great stop over on our way to North Carolina. It’s very convenient to the highway and has several chain restaurants as well as local eateries nearby.
It keeps with the standards of Holiday Inn Express with complimentary...More
Thank Ron R
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 4 weeks ago
Dear Ron R.
Thank you for such a kind review! I will be sure to share your comments with Joshua. Our staff takes pride in the hotel and strives to have a hotel that Guest Love. We are glad to hear that you enjoyed your...More
Stayed overnight on a long car trip. Clean, quiet and affordable. Breakfast was good. Pull out sofabed was not overly comfortable per the kids. Pretty normal for any sofabed though. Kinda difficult to find the correct driveway in the dark. The hotel is set back...More
Thank Aaron R
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 28 June 2018
Dear Aaron R.
Thank you for taking the time to give us a nice review. We are happy to hear that overall you enjoyed your stay. You are right, sofa beds are not overly comfortable. We apologize that you had some difficulties in finding the...More
Was a nice hotel. Friendly staff. Room was clean. It was within walking distance and short driving distance to several restaurants. It's close proximity to the highway made it ideal for this trip as I had to travel to a site that was 30 minutes...More
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 7 May 2018
Thank you for your kind review. We are happy to hear that you enjoyed your stay and that our location fits your needs while you are working in the area. We are glad that the hotel met your expectations and that you had...More
The location is just off exit 95 on I64/I77. It appears to be well maintained. Our king room was clean and very nice. The lady who checked us in was very nice and very polite. We asked for a restaurant recommendation and she offered the...More
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 23 April 2018
Thank you for your kind review of your recent stay with us. We are happy to hear that you enjoyed your accommodations, staff and our facilities. We are sorry that you had a bad experience at the Texas Steakhouse. We will be sure...More