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    Holiday Inn Express Charleston/Kanawha City

    107 Alex Ln, Charleston, WV 25304-2971
    011 65 800 852 6027
    Hotel website
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    29/10/2017 30/10/2017
    US$108
    US$108
    US$108
    Traveller (16)
    Room & Suite (19)
    Pool & Beach (2)
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    Overview
    • Excellent25%
    • Very good40%
    • Average23%
    • Poor9%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Charleston/Kanawha City
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (138)
    There are newer reviews for Holiday Inn Express Charleston/Kanawha City
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    51 - 55 of 136 reviews

    Reviewed 19 August 2015

    Booked this hotel comming home from vacation on a third party website, requested 2 nonsmoking rooms, which were great. The only problem was that the rooms were in an area where someone had been smoking in. We informed management about it and they said it...More

    Thank Nolan29
    Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 22 September 2015

    Thanks for the great review! We were delighted to read all of your positive input and happy to hear that we exceeded your expectations. Your opinion is very important to us. We appreciate the business and hope you'll choose us again on your next visit...More

    Reviewed 10 August 2015

    It was ok, Nothing great. Our room was located right next to the main highway. It was loud and I had a difficult time sleeping. Customer Service was ok, Comfort was ok, Cleanliness was ok, breakfast was ok, Nothing spectacular.More

    Thank MsNetty
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express Charleston/Kanawha CityResponded 25 August 2015

    Dear MsNetty Thank you for taking the time to write a review of your recent stay. It is disheartening that you only found our hotel at its average best. Allow me to also apologize for any inconvenience you may have experienced with the noise levels....More

    Reviewed 23 July 2015

    The room is large and comfortable, and unlike other budget hotels it has good-quality furnishings. For instance, most hotels in this price range have fiberglass tub/shower units, but this one has solid, porcelain tubs with nice tile. The bed is soft and comfortable, the TV...More

    Thank Ted M
    Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 4 August 2015

    Dear Ted M., Thank you for your recent review. We are very pleased that your stay with us was enjoyable. It is our goal to provide every guest with that “home away from home” experience. We’re happy you enjoyed the accomodations and our staff. Please...More

    Reviewed 14 June 2015

    First of all, to get to this hotel, it was a challenge. Alex Lane is not marked, so once you get off the highway, make sure not to turn at the first street, but rather turn to a driveway before the Marathon gas station on...More

    Thank Tsucchy
    Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 4 August 2015

    Thank you for your recent review. We’re sorry to hear that your stay with us was not as you hoped. We appreciate your bringing these issues to our attention so that we may address them immediately. We understand that you have many choices for your...More

    Reviewed 28 May 2015 via mobile

    Stopped through over a weekend to avoid the mix of heavy rain and mountainous driving. Location very hard to find, was driving in circles to reach the hotel. Clean, nice roomy suites. The beds were heaven sent after our long day..check in was good. Front...More

    Thank Traveltomm
    Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 2 June 2015

    Dear Traveltomm, Thank you for your recent review. It sounds like you enjoyed your stay with us, and we appreciate your kind words. Here at the Holiday Inn Express, we understand that there are many choices for your hotel needs in Charleston and we are...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$111 - US$146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 66
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Orbitz, Travelocity, Cancelon and Hotwire so you can book your Holiday Inn Express Charleston/Kanawha City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Holiday Inn Express Charleston South Hotel Charleston ,
    • Comfort Suites Charleston ,
    • Charleston Comfort Suites
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    Traveller (16)
    Room & Suite (19)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (11)
    Bathroom (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    deb m
    1 December 2014|
    Answer
    Response from Patrice L | Property representative |
    Dear Deb M., We are accept only service animals at this location. Patrice L. General Manager
    0
    Votes
    Room Tips
    "opposite from the highway"
    Read review
    "The rooms to the street side (away from I77) are quieter"
    Read review
    "We stayed in a second floor room facing the highway but had a quiet night and nice view"
    Read review
    "Ask for room overlooking parking lot or your room will back up to freeway."
    Read review
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