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Thanks to Marriott points from numerous stays at Fairfield and Residence Inn hotels, we stayed here for the night on our way to another destination. It is a wonderful hotel. We stayed in Room 530 (thanks to another reviewer's suggestion) and had a quiet king...More
The adjacent Tesla Supercharger station was the initial draw to this property but the hotel itself turned out to be a great experience. Front desk staff were excellent and able to direct us to available after-hours local food delivery options. Checkout was at noon which...More
We like the new or renovated Courtyards because they are designed so comfortably for the traveller. The Charleston Downtown is entirely consistent with these values (remember, another hotel's slogan "the best surprise is no surprise"?). Modern, clean, excellent location -- all put this hotel at...More
Response from Melinda R, General Manager at Courtyard Charleston Downtown/Civic CenterResponded 8 January 2018
We are happy to hear you enjoyed your stay. Elaine has proven to be an outstanding associate, we are blessed to have her. I will pass along the great comments. Thank you for staying with us.
I use Courtyard alot when travelling and I usually love it but was disappointed with this one. The biggest concern was how non-clean the room was. Shower glass door, cracked toilet with silicone (put a new toilet in please, cheap and simple) spider webs on...More
Response from Melinda R, General Manager at Courtyard Charleston Downtown/Civic CenterResponded 1 January 2018
My apologize for non impressive stay. Thank you for bringing these things to my attention. I will get with my staff and get these issues resolved.
This must be a fairly new Courtyard. New design of buildings, rooms etc. I especially like that they have walk in showers.
The staff here was very friendly and helpful from Check-in to the bistro to check-out.
Very clean, well appointed room. Especially like the...More