This was our second visit to the resort, 2/2022. We enjoyed our first visit enough (2/2021) that we came back, thinking that the issues we experienced were a fluke. First let's address the indoor swimming pools. I don't know what chemicals they're using but it's enough to cause physical reactions out of everyone in the room (happened on both of our trips!). Eyes burning, coughing, etc...Everyone in the hot tub was sitting up out of it because getting too close to the water caused reactions. I asked the pool attendant why and he gave some story about it being automatic and the weekend and they didn't have control over it and that I must be "one of the lucky ones" for experiencing a reaction. Our entire party of 6 felt uncomfortable in the pool area. Cough, cough. After we made our cabin reservation, we decided to add an additional night to stay and watch the Super Bowl. They didn't have a reservation available for another night in our cabin but set us up with a different cabin that we'd move to for our last night. We were told that we'd be the first cabin cleaned so we could get into the new one asap and to check-in after 10am to see if it would be ready. All sounded good to us and we appreciated their flexibility. But I guess their communication is not really organized. When we arrived, we checked in and realized our cabin had no phone, internet, tv. This was not communicated to us at check-in. I love a good unconnected cabin stay, but that's not what the plan was for all of us on this particular trip. Some of us had to work and looked forward to cozying up by the fire, with the comforts of home, in our pjs and getting that done. Instead, we ended up having to haul all our work stuff up to the lodge to work. Defeating the purpose of even reserving a cabin to stay in. No one had answers on if there were other cabins with service, or if it was going to be fixed. At one point they gave my husband a list of cabins they think had service and told him he could drive around and check. We thought that was strange. At check-out for our original reservation, I asked for confirmation that our new cabin had internet and they said they weren't sure and I reminded them that we were staying exclusively because we wanted tv access and that we would not be staying/paying if it was other wise (you'd think they would know which cabins had been effected by the outage). I asked what time our new cabin would be ready and now the story is that they start cleaning at lunchtime and to check back at 2pm/3pm and 4pm. So I get another day of sitting in the lodge working. Hasn't turned out to be the relaxing, comfortable weekend that we hoped and paid for. I have no issues with the old and dark cabins or the accommodations themselves, but we will not be returning to this resort when we come back to the area.…
We had a very pleasant experience staying at the resort. A highlight was seeing the wildlife tracks and seeing the deer outside. Pros: - Food at the Hickory Restaurant was very good, plentiful, and reasonably priced for a resort. Breakfast was around $10 - 5 huge blueberry pancakes with bacon/sausage or a 3 egg omelet with your choice of ingredients, potatoes, bacon/sausage. We were able to share one breakfast. Dinners under $20 - ribs were meaty/fries good, shrimp scampi - big shrimp and tasty; spaghetti. We got carry-out for all our meals and took them back to the room. There was a breakfast buffet. - Room was clean and came with a Mr. Coffee coffee maker (round filter pad), fridge with freezer, and microwave. Spacious sink in bathroom. Bed was a bit firm. I think the standard room is like a Best Western level with a reading chair plus a desk with a chair. - Lobby had several seating areas for groups. Fireplace. - Two game rooms with video games, claw games, shooting game, skeeball, air hockey - Ice rink open until 8 pm - Gift shop - Pool with hot tub. Not crowded during the week. Staff inside the pool area were not wearing masks though. - Ski rentals reasonably priced at the ski lodge area. Cons: - You have to drive to the ski slopes/cross country area. It is not far, but you can just ski back to the resort. - Restaurant staff and most staff and people walking around the hotel not wearing masks - Resort is two buildings that are connected via the 1st floor. Restaurants/bar on 2nd floor. You may have to take the elevator / stairs to go down then walk across then go up a level. Tip: Do not unload your car at the registration area until you check-in and find out which building your room will be in, since you may have to drive to the other building. Tip: We got the Queen Suite (view of the mountains) which was great for a family of four or if you want a spacious extra room with an L-shape couch, dining table for four people, and L-shape counter with the microwave, fridge/freezer, coffee maker plus a gas fireplace and TV. A separate room had the beds which also had a microwave, fridge/freezer, coffee maker, and bathroom. There were three balconies with a view of the mountain. Each balcony had two chairs and a table.…
Clean rooms and comfortable. Don’t offer maid service currently due to Covid but will switch out linens upon request. Beautiful views from lodge and friendly staff. Full service restaurant and bar. Indoor pool too. Coffee in room substandard but you can buy a cup of “to go” in the restaurant. Don’t bother with buffet breakfast. Plates were cold which means food cooled before you could eat it as the warming trays were not very hot that contained hot foods. Eggs were cold as were the waffles. Ugh Go into Davis for a great breakfast
I stayed here two nights recently to hike the surrounding trails and also visit Blackwater Falls. I visited the resort grounds a few months ago but stayed at the Billy Motel, which proved to be not my thing...paper thin walls, no desk and just a little too hipster for me when I'm looking to decompress and enjoy nature. With this in mind, I decided to check out Canaan and booked a ground floor room with balcony. A higher price point, but I'm more than happy to support a state park. West Virginia has by far the best state park accommodations I've ever experienced and this is no exception. Really pleasant check-in and my room was very comfortable...and quiet. Best was hanging out on my balcony in the morning with coffee to watch the mist rise and late afternoon when several deer grazed within a foot or two of me. The resort is surrounded by many well-marked trails of varying lengths, so it's stress-free in a really beautiful area of the state, no navigation necessary which is a nice break from neighboring Dolly Sods (which is also easy to get to from this location). Good for trail running. I especially enjoyed the Rail Grade Trail and spent about an hour reading on a small bridge adjacent to the bogs. Many great spots to hangout outdoors in peace. The restaurant staff are great and food good, though I do wish they had a locally-themed menu to showcase West Virginia and support local businesses. for coffee addicts, it's also nice to have a coffeeshop onsite. The resort also seems to organize a lot of activities, which is nice for some. I'll probably checkout their next walk between the parks which includes a shuttle to Blackwater Falls and a guided walk back.…
We stayed at this property for one night on our recent road trip. The check-in process was a bit chaotic as the clerk did not seem to know the system, but he managed through it. Our room was very clean, comfortable, and quiet. We enjoyed dinner and breakfast in the dining room and also enjoyed walking around the grounds of the resort. Even though we did not need them, there appeared to be a lot of outdoor activities that were available for guests.
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