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Quality Inn Spring Mills - Martinsburg North

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Overview
  • Excellent58%
  • Very good25%
  • Average10%
  • Poor2%
  • Terrible5%
Travellers talk about
“room was clean”(8 reviews)
“visiting family”(4 reviews)
“hot breakfast”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (76)
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75 results
Traveller rating
43
18
8
2
4
Traveller type
Time of year
LanguageEnglish
43
18
8
2
4
Show reviews that mention
All reviewsroom was cleanvisiting familyhot breakfastgreat hotelon arrivalfree breakfast iswould stay here againwaffleshome away from homegas stationstayed one nightcoffee makerrecommend this hotelfirst floorthe breakfast areacookiesfront desk staff
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1 - 5 of 75 reviews
Reviewed 5 weeks ago

We stay at this hotel twice a year (traveling from winter to summer locations and back) and have found it is becoming VERY dog friendly. We love pets but our priority is a good nights rest away from barking and most of all allergens. Although...More

Thank Rose P
Response from RISHI B, Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 3 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 6 March 2018 via mobile

I was looking for a hotel that was decent but affordable for our basketball team. I found this Quality Inn, I like the Choice Hotel brand. This was right off the highway and had plenty of businesses around it. Rooms were nice, breakfast was simple,...More

Thank Dave_Naug12
Response from RISHI B, Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 3 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 25 December 2017

I returned to this property since I had stayed once before and had been pleased. I stayed in room #230 this time, it stunk. I have stayed in many hotels, many times you go in a room and it smells a bit, you turn the...More

Thank NYTriper
Response from RISHI B, Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 3 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 1 December 2017 via mobile

The staff at this hotel were lovely, and I appreciated their helping out with some needs. But the room smelled awful and was dank. Awful. I requested to see another room, and found that there was peeling wallpaper and a table that had had the...More

Thank Matthew C
Response from Dana J, General Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 22 December 2017

I would like to apologize for the problems you incurred while at our hotel. Thank you for bring it to our attention so that we could make it right.

Reviewed 28 November 2017

The room was so nice and clean and big! That's always a plus. The bed and the pillows were very comfortable. The staff was very friendly and breakfast was great! We will stay at Quality Inn again when we have need for lodging.More

Thank Emily W
Response from Dana J, General Manager at Quality Inn Spring Mills - Martinsburg NorthResponded 22 December 2017

Thank you for taking the time to let us know about your stay. We are glad that you enjoyed your time with us and were able to take advantage of all that we offer. We hope that you will keep us in mind if ever...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Self-Serve Laundry
Breakfast included
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$83 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$83 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Questions & Answers
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Room Tips
"Great breakfast"
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"Room 230 smelled bad"
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"Ask questions about who is staying there and if large groups see if you can be bunked away from the potential..."
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"accomadates 4 but also can do an extra person"
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